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Paypal Reviews

2.2 Rating 364 Reviews

29 %

of reviewers recommend Paypal

Company Reviews

2.2

Based on 364 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 25th April 2024

Paypal 1 star review on 25th April 2024

Paypal 1 star review on 25th April 2024

Paypal 1 star review on 25th April 2024

Paypal 1 star review on 25th April 2024

Paypal 1 star review on 13th February 2024

Paypal 1 star review on 10th February 2024

43

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just an awful awful awful company. Worst business experience I’ve ever had. I’m also 49 years old and have done mounds of business with other companies. I sold a product for $1800 dollars and the huge mistake I made was ever saying I can take PayPal. They said pay $15 for an instant deposit and put a 24 hold on it twice. I ended up canceling the transaction and forwarding it to my niece who pulled the money out. Won’t ever accept PayPal. I urge everyone to never use them.”

Posted 2 years ago

“I use PayPal a lot it’s also a way of… I use PayPal a lot it’s also a way of receiving money for online work. But never again am I using it PURCHASE ANYTHING !! a company I have never used had started charging my account, defiantly not something I have authorised, I open a dispute and PayPal say I have authorised it !!!! Worst company I have ever dealt wit. Also locked me out of my account many time been on the oohing many time and the staff every time have been of zero help!!! I have had to spent a lot of time and figured it out myself in the end when they should provide the info !!!”

Posted 2 years ago

“Custome service is repulsive. My account on my app and use of my money on my card has been locked due to me owing $1 for something I have no idea what for. Now I have no access and completely blocked from all my money from my tax return and only money i have available to me at all for that matter. Im a singe mother of 4 small children i have waited months for this money cuz i had no idea it went on thid card because they locked me out from logging into it. So another week of struggles for me and my family thanks paypal hope your dollar is well worthl all this unnecessary craziness.”

Posted 2 years ago

“Very happy with the help I received. I spoke on the phone with a customer service person named Mark to get back into my account. He was very easy to hear and understand, very polite and while talking made a nice statement about my email ManyEyedAngel and gave useful advice that to be happy on the inside = being happy on the outside. I like this kind of person. I rate my experience as excellent, we need more people like him in the world. Not only did he get me back into my account I walked away feeling like I understood life a little better. Blessings from the Angels. 🙏”

Posted 2 years ago

“Dont use paypal to pay for things they're complete and utterly useless their site is non stop spinning rings when trying to pay for something for an hour later still no different for when it finally did work the item was sold out. Their customer service is diabolical and their developers and so on are incompetent invalids”

Posted 2 years ago

“My crypto transfer is still not posted after 7 days. Coinbase processed it within minutes yet PayPal hadn’t retrieved it yet. All the hype that PayPal is great for crypto is not accurate. Funny how I can buy crypto immediately with PayPal but getting back is over a week so far.”

Posted 2 years ago

“Worst customer service ever”

Posted 2 years ago

“I had an unfortunate event occur recently. I had a fraudulent charge on my PayPal account. I was very stressed about it, but the customer service representative Paula was amazing at resolving my issue and getting my money reimbursed quickly. I felt taken care of and thankful she understood my situation and worked quickly to make it right. She was sympathetic and spoke kindly to me. That made all the difference in my experience. I appreciate the great customer service I received from Paula. So much so that I decided not to close my PayPal account. 🙏”

Posted 2 years ago

“1) bought online from target.com with total $144 2) during checking out, applied $20 Paypal credit from my account; from screen I was told this was successful 3) final result: $144 applied from my credit card, but the $20 credit disappeared from my account. 4) contacted Paypal customer service, with proof of the $20 credit, their review result is: target.com did not overcharge me. So case closed. 5) went back to paypal customer service, saying I never said Target.com overcharged me. The issue was that paypal took my $20 credit but did not apply to that transaction, and the $20 has gone forever. 6) no responses from Paypal thereafter.”

Posted 2 years ago

“PayPal User read this; I have had PayPal for a couple years without issues but recently that has changed. I have noticed missing money from my debit card that was linked but I never could say forsure. Anyway I had $30 sent to me and then requested back (yes as crazy as that sounds PayPal does that, they also will draw money off of a linked card if a charge is made to your account that doesn't have the funds to cover it), and my account did not show for the $30 back they took when a deposit was made to my account. So I called and PayPal acted as if they didn't know what I was talking about, until I got heated. Then they admitted it. So i tried to unlink my cards and I couldn't so I called and had them unlinked. So for doing this my account was limited. All 4 accounts I have businesses pay me money from work through. But I had closed 2 of these accounts and was trying to limit my use of PayPal and go to direct deposit with as many companies as I could. I literally get paid from dozens of companies ranging from a few dollars to maybe a few thousand at a time. I received an email the 12th of December from PayPal stating $321 had been sent from a company in Ohio (Alta 360) , which I worked for, for over a year. And to claim my money I needed to click the link in the email, which was an account I had closed some days prior. So I did so and nothing, I have called several times and messaged. Then yesterday, I was told I needed to link a card first to get my money, and after several attempts and calls over a several day period to do so, without it linking, or saying the card was linked to another account (which it was not) . I finally got it linked and now PayPal says they don't know about $321 dollars and asked for a screenshot of email, so I sent them a screenshot of email . Now they say they need transaction ID after days of me calling and messaging saying they need something else and after I produce what was previously asked. Now they also say they didn't send an email ? Well I'll call Alta 360 tomorrow and get that. I also told them they need to be sued which probably didn't help but is true. PayPal isn't what it used to be a year ago, it really has went downhill and customer service has no answers to your questions or gives you the runaround. I am definitely switching everything over to direct deposit or I may not work for that company anymore. Let this be a warning for you PayPal users.”

Paypal 1 star review on 5th January 2022

Posted 2 years ago

“Customer support is very poor. They close your case without addressing it.”

Posted 2 years ago

“Easy transactions when paying or transferring money. Also their pay in three option is a very good idea.”

Posted 2 years ago

“had a significant refund from a retailer to PayPal which shows as received, so far so good, but PayPal hasn’t passed it back onto my bank, despite my PayPal account balance showing straight 0. Is the money in the abyss of some murky operations? The PayPal help centre gives non-sensical answers. UNSAVE AND UNREASSURING in my personal opinion”

Posted 2 years ago

“russiancyberhackers @ gmail com is the best when it comes to breaking into devices, I confirmed their services today and I am very impressed.”

Posted 2 years ago

“I am now in my 2nd dispute with a bogus seller in 14 months. All paypal cars about is a legitimate tracking number. If you order and pay for an automobile, but receive a toy carm that is fine with them. If you order artwork and receive a toothpick, also fine with them. So not only do you lose your money, the willingly continue to work with unethical companies, insisting you file a complaint with the government to get money back. You are much better off without paypal, going through visa, discover, master card instead. I have been with paypal close to 20 years. After they denied my obvious fraud claim last year i cancelled my paypal credit card but kept acct. Same thing is happening again, i will be closing my acct. There is no protection. It's a gamble. Make sure you purchase from reputable websites!”

Posted 2 years ago

“No trouble ease of access to account.”

Posted 2 years ago

“Get 10 € by using my referral https://py.pl/1Unpe7 Paypal is such a practical platform to transfer money and do online payment.”

Posted 2 years ago

“Very disappointed with Paypal. I opened a dispute and, they filed to refund me the full amount despite a claim being opened for the full amount. Management refused to send me a confirmation email to prove an investigation would take place. It wasn't until i challenged them that they agreed. Very unprofessional and dodgy! I am willing to take legal action if they fail to refund me the full amount.”

Posted 2 years ago

“You Can Recover Your Lost Bitcoin by Hiring a Professional to Get the Job Done, Bitcoin Recovery Requires Unique Hacking Skill that Only a Hand Full of Hackers Possess, This Simply Means and Prove That More 95% of Recovery Websites out There are Owned and Operated by Scammers, In Order to Make the Scam Look Legit. You Can Hire The Best and Most Trusted Hacker to Recover Your Funds By Reaching Zattrecoveryexpect @ gmail com.. He is a Skilled, Professional, and Experienced Recovery Expert Who Recovered $450K WORTH OF BTC My Friends and I Lost To a Bitcoin Mining Website Scam. AS A GUARANTY THAT HE WILL DEFINITELY GET THE JOB DONE, HE TAKES CHARGES/PAYMENT ONLY AFTER THE JOB IS DONE AND YOUR BITCOIN RECOVERED.”

Posted 2 years ago

“Avoid using Paypal at all costs. Even when a merchant has issued you a full refund, they will keep your money like they did to me. Prior to that all i got was " refund denied " repeatedly even though the merchant had issued a refund for faulty merchandise with no issues at all. Paypal make constant excuses and will keep your money. Since Elon Musk sold it, Paypal is a pay scam. Use your credit card instead, then you at least have some support. Better yet, where possible buy local and completely avoid giant multi national scammers like Paypal are as you will find out if you ever need a refund from these legalized con merchants. AVOID AT ALL COST!!!”

Posted 2 years ago

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Paypal is rated 2.2 based on 364 reviews