PC World Reviews

Name: PC World
Address: DSG Retail Ltd, Maylands Avenue, Hemel Hempstead
Rating: 1.57

1.6 Rating 319 Reviews

14 %

of reviewers recommend PC World

Company Reviews

Questions

Metrics

1.6

Based on 319 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 40%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

ph:+44-34-45611234

Email:

customer.services@pcworld.co.uk

Location:

DSG Retail Ltd, Maylands Avenue
Hemel Hempstead
HP2 7TG

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PC World 1 star review on 13th November 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good products - positive. Atrocious customer services and staff - negative.”

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Posted 12 years ago

“Got.a.keyborad.spacekey.doesn't.work.thanks.currys.for.this.wonderful.£14.worthless.keyboard.”

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Posted 12 years ago

“Never had a ruder service than how I just got treated in PC World.”

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Posted 12 years ago

“PC World customer service is shocking”

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Posted 12 years ago

“PC World provides really good customer service because they fixed my pc without any charge. happy happy”

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Posted 13 years ago

“Pc world have the worst customer service”

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Posted 13 years ago

“Pc world actually have THE worst customer service”

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Posted 13 years ago

“great customer service you have there pc world”

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Posted 13 years ago

“Having terrible experience with PC World's £100 cash back. Made calls to customer service staff that don't respond.”

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Posted 13 years ago

“PC world gave the most amazing customer service yesterday.”

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Posted 13 years ago

“very happy with Dave and Tom at PC World Swindon! Very patient and grateful for their help and customer service!!!”

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Posted 13 years ago

“Currys PC World Canterbury thank you for your brilliant customer service (this time)”

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Posted 13 years ago

“pc world bad customer service won't be back there !!”

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Posted 13 years ago

“Terrible customer service from PC World. If you prove them wrong they accuse you of being rude.”

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Posted 13 years ago

“You are one of the 00000000000.1% of people that are happy with PC World lol. Shocking customer service PCWorld”

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Posted 13 years ago

“Worst customer service that I have ever experienced from PC World.”

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Posted 13 years ago

“We visited the store last week to pick out a laptop for our daughter. The staff was all very knowledgable and helpful. We ended up going home to double check the colour that she wanted so we ended up buying it online. We got free delivery and the laptop came in 4 days. Would def recommend if you want to save on a computer.”

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Posted 13 years ago

“Spent time going on their website for a Sony Tv which was supposedly available for home delivery and collect in store. Could get it to go to check out eventually phoned customer service to be told website out of date and goods now only available in a bundle. I am cross that I have wasted some much time I won´t use this site again. Alison Taylor - Unbeatable.co.uk”

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Posted 14 years ago

“I am researching for a camcorder to suit myself and visited my Kingston-upon-Thames branch of P.C.World. I was trying to find some info, when a guy called (I think) Carl, came up to my wife & I, and was particularly help in all aspects. He asked me what was my interest in the use of the camcorder, explained the need, in my view, NOT to have a hardisk or HD. I was particularly interested in the Panasonic (they have a deal for this model of under £200) and did not in my mind, try to sell me anything. I am still doing my research, but I thought this chap was helpfull polite and could not give us enough information. I think this chap needs a pat on the back for service. I will certainly go back to Buy (Not only for a camcorder) Good luck to this chap (I think he may have been the manager or something in a high position. Or he definately needs to be given a high position). Don Jolliffe - Unbeatable.com”

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Posted 14 years ago

PC World is rated 1.6 based on 319 reviews