“Disgusting service. Treated my dog with pain relief for 2 years. Now saying no as I have no repeat in place. I don't know about repeat scripts...nobody has bothered to inform me. I am disgusted. My boy is 13 soon, lab, weak legs.. pdsa you are cruel!!!! Vets??? I don't think so. No hearts đź’””
“Do not take your pet to pdsa. They will not diagnose or treat your pet in order to save funding. After numerous visits to pdsa over numerous years I eventually took my cat to a private vet whom diagnosed heart disease and rotten teeth. She was put to sleep. Pdsa left me ignorant to her suffering and left her to suffer in pain over many years. They turned me away saying “you’ve got a cat that’s eating and drinking””
“Do not take your pet to pdsa. They will not inform you of treatment your pet needs in order to save funding. After many visits to pdsa my cat had to be put to sleep via a private vet whom diagnosed heart failure and rotten teeth. Pdsa left me ignorant to her suffering.”
“Don't like the way these vets treat me and cleo I'd rather pay extra for better care then be with PDSA they say cleo has to be in carrier it's there policy they said they will refuse her nexts time I said she is not stressed she relaxs not only that everything is ment to be free if ur on Uc but they changed me 50 for jabs and chip and not only that it's I was told on phone flee treatment is free as well they wouldn't do the chip till second appointment they gave me 1 flea treatment took 9 pound of my money for chip with out telling me that I had to pay couldn't get the chip done because they wanted there money now I feel the vet I saw was really rude to me she said they put cleo first and she should be in carrier when on buses and it's there policy that they won't let her be seen by a vet if she's not in a carrier because it can stressed her out she don't get stressed even wen she sees dogs at the vets ps I've checked the policy it's not on there about cats being in carrier”
“Do not take your pet to pdsa. They will not diagnose or inform you of any treatment your pet needs in order to save funding. After numerous visits to pdsa My cat had to be put to sleep via a private vet whom diagnosed heart disease and rotten teeth”
“Do not take your pet to pdsa. They will not diagnose essential treatment in order to save funding. Both my cats attended pdsa on numerous occasions. One was put to sleep by a private vet whom diagnosed heart disease and dental disease. Could not afford to save both pets so had to make the decision over who lives and who dies. Paid over 1,300 to save pet who didn’t have heart disease. Devastating position pdsa put me in. Both had poorly teeth.”
“Please don’t take your pets to pdsa. They won’t inform you of medical treatment your pet needs. One pet died due to dental disease and heart disease. She had to be put down by a private vet. Just paid over 1,000 for treatment for second pet; dental disease. Both pets were consulted via pdsa, both pets were left untreated. Animal abuse and left me ignorant: informed me they were healthy”
“Do not take your pet to any pdsa. They are not informing owners that their pets need life saving treatment in order to save money. Please please take your pet to a private vet. I lost one cat due to heart failure and rotten teeth. Multiple visits to pdsa but no treatment offered. They left me ignorant; informing me she was ok because she was eating and drinking”
“I took my very much loved dog to pdsa for a lame paw this was never treated the inexperienced vet said she had cancer no evidence no proof then threw animal welfare act at me and very sadly she killed her I will never forgive never forget the distress the pdsa have caused I am disabled and she was my deaf assistance dog miss her every day since the vet killed her in may
Please do not take your loved animals to the culling shame on her how do you sleep knowing this.”
“disgusting people and try to change policy soon as injury happens to your pet to avoid paying and also never answer the phones absolute disgusting prople seeking legal action”
“Do not take your pet to pdsa. They will tell you they are fine to save money. I lost a cat with heart failure because pdsa refused to tell me she had heart failure and also tooth decay. Absolutely devastating treatment.”
“Do not take your pet to pdsa. They are informing owners their pets are healthy hoping they can save money and turning them away. Please please go private and get you pet checked over. I’ve just paid over 1,000 to save my second cat at private vets. First cat was killed by pdsa who said she was fine but had heart failure. Please go private”
“Do not take ur pets to the Pdsa my dog went into the vets walking he come out dead they told me he had so many tumours in his body and that he needed to be killed asap they did no blood tests nor did they do scans and they prodded his belly like a stress ball to make him cry but he didn’t yet they still said he was very ill near death they told him at the back I heard him screaming and screaming where they tried putting the needle in his arm he come back to me with bandages on both front legs covered in blood this experience haunts me every day and every night I sleep with the hell they put max through they don’t care at all please I max begs u once again do lot take ur pets to the Pdsa they will kill him for no reason”
“No stars for the PDSA, so called charity. Should hold Thor heads in shame, called 3 times today explain my dog is unwell and needs to be seen. They asked her symptoms I gave them, they said I did NOT sound like and emergency and told to fill out a form. Long story short of this horrific battle throughout the day trying to get urgent appointment, she passed away in my arms. Thank you PDSA for the most horrific day of my life to date, this would had been avoided if you would had seen her!”
“Vets Cardiff pdsa are a bunch of narcissists. Refused to treat my poorly cat on numerous visits. Gave me verbal abuse on numerous visits. I know now My cat was dying with heart failure. They wobbled a dying tooth which must of been painful for her and said “she is absolutely tamping” if you are sadistic and enjoy seeing animal abuse this is the veterinary for you. I’m 55 and will never have another cat. I lost my best friend. I’m heart broken. Devastated. Riddled with guilt that I didn’t take her to a private vet. I finally did take her to a private vet to have her put to sleep. I’ve had to go back on to antidepressants. Don’t don’t don’t use the PDSA! Go private please”
“I am so upset and frustrated. They say call, then if your animal is not dying you have to go online and fill out a call back....THEY NEVER EVER CALL YOU BACK. I mean who is actually running this service. I have tried for 2 years to get help and they never reply or reply saying they dont do that, then I have to go elsewhere. Why are these people funded and who is in charge.”
“I'm very suspicious to what is going on with this place! It's not just in my local area, it's all over the UK. People on benefits are being told to go to see a private vets! What is that all about! Are the pdsa and private vets in cahoots with each other? And only taking on unhealthy pets! What about new pets? Or those who sadly lost their jobs and as to register with the pdsa? Do they have to wait until their pets get sick? There are plenty of people who has lost their pets due to pdsa' s new system, that has been sneaked in back in 2020. Many of pets has died due to their incompetence! If you have been a victim to this, then speak out and protest against it!!”
