“Took my 17 year old lhsa apso for check up because you could see his spine and ribs. Vet said after tests he had tumour on bowels and needed to be put to sleep. We wasn't convinced he had this problem, he wasnt losing weight or showing signs of bowel cancer so we got a second opinion from private Vet and she said there's nothing wrong with him, so basically the PDSA can't be bothered with older animals. We'd been using pdsa since he was a pup and this is how you get treated on older animals.”
“Wot a joke when u need them there not there. Disgusting service same as rspca
These two charities are now probably just
A business like everything else in this country all a out money both of these
Ur a joke of a service”
“No words, terrible terrible service. First time using due to circumstances. In the end needed to go to a private Vet. I know PDSA are a charity but their whole business model is flawed.”
“No person centred approach to my pet at all. She just said to let him go rather than repeat antibiotics. Pointed to his flea collar and said is that a flea collar? I said yes. She said its not working. I said does he have fleas. She combed him thru and surprise no he doesn't have fleas. They can't be arsed to help and it's more beneficial for them to put ur dog to sleep even if they have quality if life. Wtf”
“These people are the most unpleasant, awful people ever.
2 years ago they have put down my beautiful dog, because instead of doing some tests they have given him a pain killer, within 2 days we have had to put him down because of a food poisoning.
And yesterday I have called them to put down our Hamster ( Caramel) because he is suffering from cancer.
Yesterday they have asked me to pay £30, when I have called them today to go there they have asked for £57.
I am eligible for full free treatment, but these people are awful people.”
“Receptionist was disgusting at Bournmouth PDSA. She should be sent to people skills training. After I dropped my dog off I went to get some money from cash point and as I was sitting in my car she came running out shouting you've got to pay first. My friend in the car was shocked at her attitude. I then was 10.00 short and when I went back to pay she said I wondered where you were. You can't get through on the phone unless you say it is an emergency. The vets were lovely even though the operation was not a success. I will have to find another one to finish the job as can not stand to see the Receptionist again. It is embarrassing to the name of the practice as the vets were so respectful. I won't give you her name because she knows who she is. C Sherlock.”
“Doped our cat up on methadone and expected him to eat asked us to transport him to a different vet 6miles away every night and morning he was left in a room at night and only checked on at this other vet after 5 days of so called care they insisted he needed put to sleep or take to another vet for 2nd opinion which we obviously could not afford wouldn't recommend to anyone cruel”
“Do not use pdsa. They will not inform you of any treatment your pet needs in order to save funding. Take you pet to a private vet. They left my cat to suffer in pain for years knowing she had rotten teeth and heart disease. They turned me away saying “ you’ve got a cat that’s eating and drinking; we are a charity” I was unaware of the dental and heart disease although they knew. Private vet informed me of her diagnosis’”
“Refused to inform me of the lifesaving treatment my cat needed over several years numerous visits. Left her to suffer in pain. Left me ignorant. Evil people.”
“Disgusting service. Treated my dog with pain relief for 2 years. Now saying no as I have no repeat in place. I don't know about repeat scripts...nobody has bothered to inform me. I am disgusted. My boy is 13 soon, lab, weak legs.. pdsa you are cruel!!!! Vets??? I don't think so. No hearts 💔”
“Do not take your pet to pdsa. They will not diagnose or treat your pet in order to save funding. After numerous visits to pdsa over numerous years I eventually took my cat to a private vet whom diagnosed heart disease and rotten teeth. She was put to sleep. Pdsa left me ignorant to her suffering and left her to suffer in pain over many years. They turned me away saying “you’ve got a cat that’s eating and drinking””
“Do not take your pet to pdsa. They will not inform you of treatment your pet needs in order to save funding. After many visits to pdsa my cat had to be put to sleep via a private vet whom diagnosed heart failure and rotten teeth. Pdsa left me ignorant to her suffering.”
“Don't like the way these vets treat me and cleo I'd rather pay extra for better care then be with PDSA they say cleo has to be in carrier it's there policy they said they will refuse her nexts time I said she is not stressed she relaxs not only that everything is ment to be free if ur on Uc but they changed me 50 for jabs and chip and not only that it's I was told on phone flee treatment is free as well they wouldn't do the chip till second appointment they gave me 1 flea treatment took 9 pound of my money for chip with out telling me that I had to pay couldn't get the chip done because they wanted there money now I feel the vet I saw was really rude to me she said they put cleo first and she should be in carrier when on buses and it's there policy that they won't let her be seen by a vet if she's not in a carrier because it can stressed her out she don't get stressed even wen she sees dogs at the vets ps I've checked the policy it's not on there about cats being in carrier”
“Do not take your pet to pdsa. They will not diagnose or inform you of any treatment your pet needs in order to save funding. After numerous visits to pdsa My cat had to be put to sleep via a private vet whom diagnosed heart disease and rotten teeth”
“Do not take your pet to pdsa. They will not diagnose essential treatment in order to save funding. Both my cats attended pdsa on numerous occasions. One was put to sleep by a private vet whom diagnosed heart disease and dental disease. Could not afford to save both pets so had to make the decision over who lives and who dies. Paid over 1,300 to save pet who didn’t have heart disease. Devastating position pdsa put me in. Both had poorly teeth.”
“Please don’t take your pets to pdsa. They won’t inform you of medical treatment your pet needs. One pet died due to dental disease and heart disease. She had to be put down by a private vet. Just paid over 1,000 for treatment for second pet; dental disease. Both pets were consulted via pdsa, both pets were left untreated. Animal abuse and left me ignorant: informed me they were healthy”
“Do not take your pet to any pdsa. They are not informing owners that their pets need life saving treatment in order to save money. Please please take your pet to a private vet. I lost one cat due to heart failure and rotten teeth. Multiple visits to pdsa but no treatment offered. They left me ignorant; informing me she was ok because she was eating and drinking”
“I took my very much loved dog to pdsa for a lame paw this was never treated the inexperienced vet said she had cancer no evidence no proof then threw animal welfare act at me and very sadly she killed her I will never forgive never forget the distress the pdsa have caused I am disabled and she was my deaf assistance dog miss her every day since the vet killed her in may
Please do not take your loved animals to the culling shame on her how do you sleep knowing this.”
