Pediwear Shoes Reviews

Name: Pediwear Shoes
Address: Unit 595, 37 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,600 Reviews

98 %

of reviewers recommend Pediwear Shoes

4.9

Based on 6,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

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Pediwear Shoes 5 star review on 7th March 2026

106

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the customer service they provide, quick response and fast delivery.”

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Posted 9 years ago

“Brilliant and fast support. Good prices and a wide supply”

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Posted 9 years ago

“Purchased high-quality Cheaney chukka boots for a very fair price, and received the boots vey quickly!”

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Posted 9 years ago

Dear Customer, Thank you for your kind email. Our aim is always to provide good service and quality footwear at a competitive price. We are pleased to hear that we achieved all three! Hopefully we will hear from you again. Kind regards Brian Pediwear

Posted 9 years ago

“I received my item very well, I'm satisfied. and Thank your helps.”

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Posted 9 years ago

“Broad choice and fast shipping at very acceptable prices.”

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Posted 9 years ago

“Great product selection but some of them are not in stock and the waiting time can be couple of weeks... Information about product availability - even at manufacturer level - should be communicated when placing the order. Outside of that, quick delivery, good customer service and the product are very good quality”

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Posted 9 years ago

Dear Customer Thank you for your review - we are pleased to hear you appreciate the choice we offer. In order to offer this choice we offer styles which we believe to be available from the manufacturer at short notice - usually within 24 hours to a week. Most of our customers appreciate the choice this gives then, and the slight delay for some styles is often not even noticed. We try to keep our website as up to date as possible, removing styles which are no longer available. Unfortunately there is no method by which we can show availability at the manufacturer at present. However, our advisers are available via live chat, telephone and email - so if you have an enquiry about availability please do not hesitate to contact us before ordering. Regards Mike

Posted 9 years ago

“Incompetence, sending the wrong shoes after failing to tell me that the ones I had ordered were no longer available, and then requiring me to arrange for the return of these shoes at my cost in order to extract a refund from these tight fisted muppets. Never again - horrendous, condescending and lazy would sum up my view, Stephen Bentley offers the worst customer service of anyone I have ever had the misfortune to engage with.”

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Posted 9 years ago

Dear Customer Thank you for your review. I was very concerned to read about your views on our customer service - which is very important to us. I have taken some time to read through the correspondence and speak to Stephen about the matter. We are very sorry that we sent the wrong shoes to you. I can only imaging how frustrating this must be. Stephen has already explained the circumstances surrounding this mistake - and although it was very unusual ultimately it was our fault and we should have done better. I was quite relieved to read Stephen's email to you which was apologetic and explained circumstances. Not only did he apologise for the mistake he was also very apologetic about the fact that you would need to repackage and return the shoes to us. He also offered a sum to compensate you for your inconvenience. It is my impression that whilst you were understandably frustrated at receiving the wrong shoes, it was the misconception over the return which caused the most consternation. You were under the impression that we could simply advise DHL to come and package and collect the parcel. You have interpreted our failure to do this as poor customer service. Unfortunately, it simply is not possible for us to do this. Whilst we certainly were a little surprised at your objection to having to return the parcel yourself, we would not dream of denying you such a service if it was open to us - particularly for an incident where we were at fault. It might be interesting for you to consider that since 1999, you are only the second customer who has objected in this way when asked to return a parcel. In conclusion I apologise again for sending you the wrong shoes and the inconvenience this has caused. We certainly never set out to upset our customers but errors do occur and we endeavour to resolve these as quickly and seamlessly has possible. Having looked into this matter in detail I cannot agree with the polarised negative view you have portrayed. However we remain sorry to have lost you as a customer. Regards Mike Small Pediwear

Posted 9 years ago

“Good shoes at a good price.”

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Posted 9 years ago

“Delivery was right on time and my Tilley winter hat did not disappoint.I bought my first hat on holiday in Canada and didn't buy the winter version.So I was pleased to get it from you at the best price available.Well done!”

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Posted 9 years ago

“Quick response,fast Shipping,, item received exactly like picture”

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Posted 9 years ago

“Had to wait a while for my order due to issues with manufacturer, but was kept reasonably well informed with updates on progress”

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Posted 9 years ago

Dear Customer Thank you for your review. We are sorry about the delays but pleased to hear that we were able to keep you informed during this process. Please do not hesitate to contact us regarding availability if you are considering an order in future. We hope to be of service again soon. Kind Regards Mike Small Pediwear

Posted 9 years ago

“The Pediwear website is informative and easy to use. The ordering process is straight forward. I received the shoes in a reasonable amount of time given they were coming to New Zealand. There was some slight damage to the box - which did concern me as if they were unsuitable they needed to be returned in a saleable condition - but perhaps the slight damage would not have been an issue. Fortunately they didn't need to be returned - and are fantastic. Having a lower cost/free shipping option was a real bonus - and is something some rivals do not offer.”

Helpful Report

Posted 9 years ago

Dear Customer Thank you for your review. We are pleased to hear that you are happy with your purchase and with our shipping offers. Getting the parcel to you undamaged is our responsibility - so if there had been a need to return it in a damaged condition you would not have been liable for any damaged caused. We are sorry that this happened on this occasion but we have sent many parcels to New Zealand and the vast majority all arrive perfectly intact. I hope we can be of service to you again soon. Kind Regards Mike Small Pediwear

Posted 9 years ago

“Nice price and high efficiency”

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Posted 9 years ago

“Great quality, good price - on time delivery”

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Posted 9 years ago

“The online shop was easy to navigate. The shipping was fast - I got my order in 1 week (I'm in Japan). The shoes had a personal note confirming the final QC check.”

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Posted 9 years ago

“Wasn't sure about placing order for slippers from England to be shipped to me in the US. Customer service was very pleasant and efficient. Order was received in a timely manner. Price was right and product was good quality. Would recommend anytime.”

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Posted 9 years ago

“Happy to buy”

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Posted 9 years ago

“Great prices but even greater customer service! Highly recommended.”

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Posted 9 years ago

“Excellent customer service, kept me informed at each stage, shoes exactly as expected”

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Posted 9 years ago

“beautiful price/good service”

Pediwear Shoes 5 star review on 2nd November 2016

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Posted 9 years ago

Thank you, and thank you for the lovey images. We look forward to being of service again soon. Kind Regards Pediwear

Posted 9 years ago

Pediwear Shoes is rated 4.9 based on 6,600 reviews