Pediwear Shoes Reviews

Name: Pediwear Shoes
Address: Unit 595, 37 Westminster Buildings, Theatre Square, Nottingham, Nottinghamshire
Rating: 4.88

4.9 Rating 6,600 Reviews

98 %

of reviewers recommend Pediwear Shoes

4.9

Based on 6,600 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

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Pediwear Shoes 5 star review on 18th March 2026

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It would be great if you can reduce the price for delivery to Czech Republic. My order in amout of 600 GBP was delivered for 35 GBP shiping cost. Order from Germany cost max 15 EUR.”

Helpful Report

Posted 12 years ago

Dear Mr Puczok Thank you for your email. I have reviewed your order and worked out the cost of shipping - and I am inclined to agree that we did charge a little too much for your order. It is very difficult to devise a system on our website which takes into account all the different shipping methods we use and the weights of the shoes and other products. Most of the time the calculated value is fair but occasionally it can charge too much or even too little. Please note that we only ever aim to cover our own shipping costs - please ask us to quote you for shipping on any future orders and we can manually adjust the costs if the shopping basket price is too expensive. I will email you separately to arrange a refund. Kind Regards Mike Small Pediwear

Posted 12 years ago

“Good service. Package delivered on time in good condition. Communication was prompt and good”

Helpful Report

Posted 12 years ago

“Goods were as described and quick delivery”

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Posted 12 years ago

“Very helpful. Had to return first pair of chukka boots (not to my taste). Second pair, (Loakes, which I should have gone for in the first place), were delivered with speed plus a wee freebie for by. Now a member of the Pediwear Loakes Club which entitles me to 10/% off further Loake purchases (and they may well be more).”

Helpful Report

Posted 12 years ago

“Thank you for the delivery of shoes. Important note: when the shipment to Russia to be that price is specified in the invoice and the accompanying documents corresponded to the price of the paid goods. In my case I had to arrive at the customs office and fill in a lot of unnecessary documents explaining why I paid the same amount, and received the goods in another amount. It is due to the free investments from you, the cost of which has been indicated in the invoice. Thank you”

Helpful Report

Posted 12 years ago

Dear Mr Vistyak Thank you for leaving a review and for leaving us 4 stars despite the problems you experienced. Unfortunately, a requirement of using UPS is using those invoices and even though we supply the shoe trees free we have to state their value to comply with UPS policies. We started using UPS to try to avoid the delays sometimes associated with Royal Mail and Parcelforce to Russia. Unfortunately it seems that these invoices have caused concerns for our customers and like you, they have been subjected to lots of form filling at customs. We have now decided to revert back to Royal Mail and Parcelforce instead of UPS (unless customers specifically request UPS) - so this problem should not recur. In the meantime we hope you enjoy your footwear and that you will not be put off ordering from us again. Kind Regards Mike Small Pediwear

Posted 12 years ago

“Tilley Hat. The quality of materials and construction of my latest Tilley purchase from your company was not up to the standards expected. The hat seemed much less well made. The usual false colour representation of articles examined online prior to purchase showed itself very significantly. I thought I was buying another pale stone coloured hat. It looked like that in your illustration. The hat is actually a sort of dirty grey colour. Not good. But it will have to do. Your service was good, though delivery was very slow.”

Helpful Report

Posted 12 years ago

Dear Mr Barker Thank you for taking the time to leave a review and let us know about the problems with your order. Having looked at your order we can only apologise about the time taken to deliver your hat - we usually aim to despatch all hat orders within 24 hours if in stock and within a week if we have to re-order from the manufacturer. I am not sure why yours took longer - though we have had some delays at despatch as this is a busier time of year for us. With regard to the colour - we have looked at other stock we have and we don't think our images are too far away from the true colour. Unfortunately computer monitors do not always show true colour (unless they are regularly calibrated using professional equipment), I wonder whether this might have caused the discrepancy you have experienced? Finally I would want to point out that we would of course have offered you a full refund had you returned the hat to us - or we offer free shipping on exchanges for Tilley hats if there is an alternative you would prefer. We have not noticed any change in the quality of construction or materials with Tilley hats - they are still all made to very high specification in Canada. I wonder which Tilley hat you owned previously? The cotton hats can feel like they are made from more substantial material than the lightweight hat you have bought on this occasion - but of course this does not mean that the materials are lacking quality. If you decide not to return the hat we sincerely hope that you find it provides satisfactory service. Please don't hesitate to contact us if we can be of any further assistance. Kind Regards Mike Small

Posted 12 years ago

“A customer experience without hassles - as one would expect. Swift personal replies from customer service department”

Helpful Report

Posted 12 years ago

Dear Mr Aspeqvist Thank you for leaving a review of our services. We are never entirely satisfied unless our customers leave us a 5 star review. Please let us know what we could have done differently to achieve a 5 star review with your order? Kind Regards Mike Small Pediwear

Posted 12 years ago

“Good service and delivery. I was kept fully updated with details of a supply error. would recommend pediwear and use them again”

Helpful Report

Posted 12 years ago

Dear Mr McDonald Thank you for leaving a review of our services. We are never entirely satisfied unless our customers leave us a 5 star review. Please let us know what we could have done differently to achieve a 5 star review with your order? Kind Regards Mike Small Pediwear

Posted 12 years ago

“Problem with delivery, had to call the swedish delivery agent and get the order id manually.”

Helpful Report

Posted 12 years ago

“Hello I am happy with my recent purchased of my Loake shoes. I am looking to buy couple pairs of Grenson and Barker. I would be very happy if you could arrange a special discount if I buy those pairs. I realised I will be given a 10% discount if I purchase for my second Loake shoes, unfortunately at the moment I am interested with Barker and Grenson. Is this something that you could arrange for me? Kind regards Alain Tamara”

Helpful Report

Posted 12 years ago

Dear Mr Tamara Thank you for your review - we are pleased to hear you are very happy with your shoes. However we are never entirely satisfied unless customers provide us with a 5 star review. Please do advise us how we might have achieved a 5 star rating with your Loake order? Please contact us by email regarding the discount - though I would note that there is no discount available for your first purchase of the other brands - unless you care considering buying multiple pairs. Kind Regards Mike Small Pediwear

Posted 12 years ago

“The shipping/return policy leaves much to be desired, especially since competitors fully cover these costs. That being said, the shoes are absolutely top notch and the customer service is quite helpful. I will certainly be purchasing another pair of shoes from Pediwear.”

Helpful Report

Posted 12 years ago

Dear Mr Rooney We are very pleased to hear that you are happy with your shoes, though we are never entirely satisfied unless our customers give us 5 stars. We were not aware that our competitors are offering free returns to the US so we will certainly look into this. We do of course offer free returns when there is a fault with the product. We also offer detailed and experience guidance on sizing so that we can try to ensure the correct size is sent initially. However, I would note that we are a small family run company and as such we have to ensure we cover our costs with each order. We currently attempt to keep the costs of returns down by sharing the cost of the return shipping. Please be assured that we will keep this situation under review and will certainly look into what our competitors are doing. Kind Regards Mike Small

Posted 12 years ago

“No fuzz, no problems. Overall a good experience. The website itself could match the brands more in tonality/look & feel. ie. look a bit nicer designwise. Really appreciate the extra small gifts like the shoe polish. A good addition. The accompanying letter and club membership leaves me excited for more. Looking forward to seeing future offers and communications.”

Helpful Report

Posted 12 years ago

“We received goods exactly as displayed on website and on time”

Helpful Report

Posted 12 years ago

“I'm not sure why it took a week to mail my hat. Was it not in stock? Not in the shop? The day I bought the hat I received an email saying it would be shipped right away. Maybe "right away" is a week.”

Helpful Report

Posted 12 years ago

“much better if the goods can be delivered to the door instead of the post office nearby.”

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Posted 12 years ago

“Very good range of brands and models. Decent prices, especially with the discount You get as regular customer. Too expensive making a return though. Had to pay about £37 from Sweden. Should have checked that out i advance I guess.. Tired of all the hazzle in general with returns; packing the goods, printing a return slip, going to the post office, etc. Not worth the money You save on the deal. Next time I'll buy from a local store. So much more convenient.”

Helpful Report

Posted 12 years ago

“Trying a new company for an important purchase is a faith tester. Pediwear's web site and history gave me the confidence to proceed and”

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Posted 12 years ago

“Efficient Service”

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Posted 12 years ago

“fine service but...”

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Posted 12 years ago

“You can always trust Pediwear... some minor hiccups with this purchase but nothing major... :)”

Helpful Report

Posted 12 years ago

Pediwear Shoes is rated 4.9 based on 6,600 reviews