Login
Start Free Trial Are you a business? Click Here

Pediwear Shoes Reviews

4.9 Rating 6,600 Reviews
98 %
of reviewers recommend Pediwear Shoes
4.9
Based on 6,600 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Pediwear Shoes Reviews
Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

Write Your review

Not sure why it took 8 days to get from New York to Chapel Hill, NC. I ordered from Herring and the shoes were at my door from England in 2 days. It took Longer to get to New York and then for some reason took 8 more days to arrive. Shoes were nice for the price - reasonable.
Helpful Report
Posted 12 years ago
Dear Mr Silverstein Thank you for leaving a review - and for leaving us 4 stars despite the longer than anticipated delivery time. Most of all we are pleased to hear that you are happy with the shoes. Unfortunately the behaviour of shipping agents can sometimes be difficult to fathom - we find that many of our deliveries arrive with US customers within a couple of days as you have experienced with your order with Herrings. Sometimes unfortunately it can be a few days more. I checked our tracking information, this indicates the parcel was despatched on the 29th January (the day after your order was placed) and arrived with you on 7th February. This is just 7 working days and is within the 7 to 11 working days expected delivery time we advised by email, so we hope it did not cause too much concern or inconvenience. Kind Regards Mike Small Pediwear
Posted 12 years ago
Everything is ok
Helpful Report
Posted 12 years ago
Pediwear provided a prompt efficient service.. thanks
Helpful Report
Posted 12 years ago
The speed of process can be improve.
Helpful Report
Posted 12 years ago
Quick response for questions and helpful comments.
Helpful Report
Posted 12 years ago
Overal speaking, it's always been a pleasure buying shoes from pediwear, but i have couple of suggestions for you to improve customer satisfaction. 1. Do check every single pair is brand new without defects or flaws before sending it out, especially for those international buyers like me, because it would be very hard to exchange and return. 2. Improve the leadtime from placing the order to despatch, now it usually takes a whole week, hopefylly it can be reduced to 3 days.
Helpful Report
Posted 12 years ago
Good website, delivered on time Only regret is I could not find the same shoes as the Loake Evolution ones I bought earlier (with a very very soft snide sole). How to find them .
Helpful Report
Posted 12 years ago
Quality products at good prices with very helpful staff. No issues and will be back. Regards. Ian B
Helpful Report
Posted 12 years ago
I had sent this email to Pediwear Sales Department on 2014.1.14, I haven't recieve feedback! Hi Pediwear Sales Department, I had already receive my shoes, at the same time, I receive the Commercial Invoice with my shoes. It showing 120.00 GBP of the line value. I paid 124.96 GBP for the shoe, 6.5 GBP for 2 saphir, 2.38 GBP for brush, and 18 GBP for shipping. I paid totally 151.83 GBP for all of these, why I only receive a Invoice for the shoe and I actually paid 124.96 GBP for the shoes? Please explain it for me. Thank you.
Helpful Report
Posted 12 years ago
Dear Mr Guo Thank you for taking the time to leave a review. We are sorry that the amount on your invoice was not correctly calculated. We have now forwarded an updated invoice. We are not sure why your original email was not responded to - so again please accept our apologies for this, we endeavour to respond to all emails within one working day. Sometimes emails might get misfiled by accident - please don't hesitate to email us again if we fail to reply within one working day - you can be sure to receive our prompt attention in future. We hope you are enjoying your footwear. Kind Regards Mike Small Pediwear
Posted 12 years ago
Good service and a quick delivery!
Helpful Report
Posted 12 years ago
Great shoes, good service. Thanks!
Helpful Report
Posted 12 years ago
Pediware has proven to be a good provider of quality product from who I have now purchased 4 pair of Loake shoes. My repeat business demonstrates satisfaction with the service of Pediware
Helpful Report
Posted 12 years ago
Excellent very quick service. The item I bought is fantastic (Tilley winter hat). I found the web site rather difficult to use ( but then I am in my 70s) otherwise it would have been 5 stars.
Helpful Report
Posted 12 years ago
Excellent service and very good product
Helpful Report
Posted 12 years ago
Quite easy to find what i was looking for. Delivery complete and on time.
Helpful Report
Posted 12 years ago
thanks for the order. It took me quite a while to get it from customs as it was stuck there due to missing invoice inside the package. So I had to collect some papework and submit it customs before the package had been released. Would be fantastic if for the future you could put the invoice inside the package. Besides from that I am absolutely satisfied both with product and delivery. Thank you.
Helpful Report
Posted 12 years ago
Thank you for your review and your positive comments regarding the boots. I am sorry to hear of the problems you had in relation to the invoicing. Requirements for invoicing seem to vary from country to country and certainly until now we have not previously had requests for them from Belarus. However, we will mark your customers account to make sure that any future orders are definitely sent with a full invoice to avoid any future such problems. We hope we can be of service to you again. Kind Regards Mike Small Pediwear
Posted 12 years ago
A mobile or tablet compatible web-site version might be of help to many of your customers.
Helpful Report
Posted 12 years ago
Dear Mr Volkov Thank you for your comments. We agree regarding the need to be mobile and tablet compatible. We are currently in the process of seeking a redesign of our site which will of course have to ensure that the many customers using tablet and mobile devices can purchase from us. Having said that, we do test the current site on mobile and tablet devices, and whilst we would not want to pretend it is perfect, we would expect you to be able to place an order or browse the website without too much trouble. If you found you had any specific difficulties accessing the site via a mobile device we would be very grateful for the details - it would help ensure our redesign services our customer needs. Thank you again for your constructive feedback which helps us to serve our customers more effectively. Kind Regards Mike Small Pediwear
Posted 12 years ago
Works great
Helpful Report
Posted 12 years ago
Good.
Helpful Report
Posted 12 years ago
A glitch with labeling led to wrong delivery. Apart from that, service was efficient and friendly.
Helpful Report
Posted 12 years ago
Pediwear Shoes is rated 4.9 based on 6,600 reviews