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Pediwear Shoes Reviews

4.9 Rating 6,600 Reviews
98 %
of reviewers recommend Pediwear Shoes
4.9
Based on 6,600 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Read Pediwear Shoes Reviews
Visit Website

Email:

sales@pediwear.co.uk

Location:

Unit 595, 37 Westminster Buildings,
Theatre Square,
Nottingham
Nottinghamshire
NG1 2LG

Write Your review

Lost my Tilley Hat in Spain last year and needed to replace it. Arrived fairly quickly and very well packaged. Wouldn't hesitate to buy from this company again. Thank you.
Helpful Report
Posted 11 years ago
I've bought three pairs of Loake shoes/boots from Pediwear and have largely been extremely satisfied. My only gripe and reason for not giving a "very good" rating is the lack of protective packaging and choice of delivery company. I like to keep my shoes in their original boxes (Loake have such lovely boxes), sadly both boxes have been damaged. I returned one pair for reasons of personal taste, nothing wrong with them per se and that's where Pediwear really demonstrated great service, taking them back without any fuss and issued a refund promptly.
Helpful Report
Posted 11 years ago
Dear Mr Bishop Thank you for leaving a review and for your kind comments despite the problems with damage to the boxes. We send out many shoes in the UK and fortunately we very rarely experience problems with the packaging being damaged. I can only imagine that you have been particularly unlucky. I wonder if I could suggest that when you next place an order please leave in the comments 'to be wrapped as an international parcel - as discussed with Mike Small'. This will ensure your parcel receives some additional packaging and hopefully the boxes will then arrive intact. I too keep my shoes in their boxes (since my collection overflowed from my wardrobe into the office) so I know the value of intact boxes for storing shoes. Please let us know if we can be of any further assistance. Kind Regards Mike Small
Posted 11 years ago
i've just got my Loa
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Posted 11 years ago
I've purchased a few times from Pediwear. Always found them helpful and they price competitively. One issue I do have - if something isn't in stock then don't try and sell it. I recently purchased a pair of shoes or at least thought I did until I was told a few days later they had to be ordered as they were out of stock. Plus it would be two months until they could be shipped.
Helpful Report
Posted 11 years ago
Dear Mr Cadogan Thank you for your review and complements regarding our service despite the problems with your most recent order. We do try to ensure our website is as up to date as possible with regarding to availability. In order to offer the widest choice possible to our customers we offer everything we have in stock in addition to shoes which we believe to be available from our suppliers at short notice. Many of our suppliers provide an excellent stock service which enables us to obtain shoes within 1 -2 days. Unfortunately from time to time their stock runs out and at present we have no way of knowing this until we discover it at the time of ordering. Fortunately items not being in stock either with us or the supplier is a rare occurrence - and if you are ever in need of shoes at short notice please do feel free to call us or use our live chat facility during office hours to check availability. Please do let me know if we can be of any further assistance. Kind Regards Mike Small Pediwear
Posted 11 years ago
I am a loyal customer of Pediwear. I live outside UK, and been ordering from them since more than 5 years. Their products are of high quality, prices reasonable, on time delivery. In brief, they are professional and customer friendly. I like Pediwear, and will continue enjoying shopping from them. Dr. Zafer Tabboush- Lebanon.
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Posted 11 years ago
I am very satisfied. I live in Sweden, and the delivery came as promised and the shoes were perfect. Can not ask for more, can I?
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Posted 11 years ago
Good customer service, follow up my enquiry promptly
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Posted 11 years ago
Excellent Service. However, having ordered from India, it was difficult for me to check the fit, so I took a chance with G. I now find that I should have gone for a H fit. I suggest you should have some system in place to guide International customers on foot fit and size based on various brands you are marketing.
Helpful Report
Posted 11 years ago
Customer service was excellence. My wife bought the TWC6 (wide brim) but finds it disappointing - the material is floppy, and neither the brim nor the crown keep its shape. I bought the classic T5, and that's entirely different. Very pleasant to wear, keeps it s shape. It's going to be my friend for life! But, as I say, customer service was first class. Charles, Perth, Scotland
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Posted 11 years ago
very good costumer service, fast shipping, although the shoes has a little bit damage on it. will use pediwear in the future if I need another pair.
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Posted 11 years ago
Easy to order and delivery was on time.
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Posted 11 years ago
my questions were answered quickly and friendly, good service + product overall!
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Posted 11 years ago
I enjoyed shopping on this site without any concern, stress, or difficulty, except for the stock situation that was not enough and made me wait a long time to receive the items.
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Posted 11 years ago
Last orders received, shoes excellent quality, size normal. The only trouble is shabby and the bursting of the box during transport, but it matters to the postal service. Thank you for your work!
Helpful Report
Posted 11 years ago
Dear Mr VISTYAK We are very sorry to hear your parcel did not arrive in perfect condition, but it is reassuring to hear you are pleased with the shoes - we trust there was no damage to them? Whilst the vast majority of our shipments arrive world wide without such problems, it is distressing to hear that the parcel should not have arrived with you in perfect condition. We hope that we can reassure you that this is a very usual occurrence. Please let us know if we can offer any further assistance. Kind Regards Mike Small Pediwear
Posted 11 years ago
The shoes are good, fit to my specification and everything was monitored until the purchase was complete. I definitely will be looking to buy more loake made shoes from pediwear sooner rather than later.
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Posted 11 years ago
Although Pediwear's website is one of the ugliest, their range of shoes and customer care is awesome. I have made a couple of purchases of Barkers and Grenson and I am pleased both with the shoes and the overall shopping experience. I often recommend my firends to visit Pediwear.co.uk. What can Pediwear improve? - Make the website more appealing - Use DHL for deliveries to Sweden. UPS is specialized in corporate deliveries and thier consumer services are very poor.
Helpful Report
Posted 11 years ago
Dear Mr Gustafsson Thank you for your reply, we always appreciate constructive feedback and of course we are pleased and grateful to hear you recommend us. Please ask us to quote you for delivery via DHL on your next order and we will endeavour to send via your preferred courier. We use couriers based on their services and reputation in addition to the cost. In general we find that Swedish customers are very happy with their service, but if you have encountered problems we will see if we can offer a similar rate via DHL. Finally you will be pleased to hear that we are in the process of redeveloping the design of our website. We hope this will be going live later this year and we look forward to hearing from our customers - we hope it provides an improved experience. Kind Regards Mike Small Pediwear
Posted 11 years ago
The shoes is Perfect! Exactly what I Want!!
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Posted 11 years ago
As an customer from the Netherlands I can really recommend Pediwear. Good service and nice website! Recommendation for multiple shoe pairs order charge freight costs p/weight of the package and not p/pair of shoes. ( 20 pounds for 2 pair of shoes is these days to much from UK to Holland) Sir Frans Dingerdis
Helpful Report
Posted 11 years ago
Dear Sir Frans Dingerdis Thank you for taking the time to review our service and for your kind comments. We do keep our shipping charges under review. Unfortunately couriers charge us by weight so generally speaking the cost we charge reflects the cost to us. We are always happy to review shipping costs for multiple orders though - so please email us prior to your next order and we will endeavour to reduce the costs if at all possible. Kind Regards Mike Small
Posted 11 years ago
Fantastic service as always!
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Posted 12 years ago
Good quality, efficient service, attractive discounts, good delivery time; overall customer orientation is satisfactory. Only problem recently was out of stock and time it takes to restock. Been buying since 2008.
Helpful Report
Posted 12 years ago
Dear Mr Mutandwa I am sorry to read that you are not entirely satisfied with your most recent order. I would agree that it does seem to have taken longer than expected to restock the item that was delayed in your order. It would also be our usual policy to keep you more up to date with the progress of your order. I have asked Stephen to update you as soon as possible in relation to this order. Please be assured that this is an unusual occurrence - the manufacturer concerned usually offers a very efficient stock service. We hope we can be of service to you again. Regards Mike Small Pediwear
Posted 12 years ago
Pediwear Shoes is rated 4.9 based on 6,600 reviews