Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic friendly customer service. Philip in particular made sure I received my items on time and crucially before christmas!! Thank you very much :)”

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Posted 8 years ago

Thank you Esther for your lovely review :) Pen & Paper

Posted 8 years ago

“Pen and Paper is a heavenly shop for those who love pens and stationery. I ordered a pen on-line for my husband and it arrived promptly as expected. Would certainly visit the shop and order from them again.”

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Posted 8 years ago

Thank you Valerie for your lovely review :) Pen & Paper

Posted 8 years ago

“Customer service is completely satisfactory with my purchase. When things go wrong with an online order, it makes me anxious. With pen and paper I don't have this problem. I know that things will be sorted for me.”

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Posted 8 years ago

Thank you Xin for your lovely review :) Pen & Paper

Posted 8 years ago

“Excellent from start to finish. My wife was over the moon with her fountain pen.”

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Posted 8 years ago

Thank you Richard for your review :) Pen & Paper

Posted 8 years ago

“Super fast service and the product arrived as expected.”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 8 years ago

“Fast service and clear communication characterise this company; the price was better than a certain large online company, too.”

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Posted 8 years ago

Thank you Chris for your review :) Pen & Paper

Posted 8 years ago

“Delivery was prompt and product well presented. Thank you.”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 8 years ago

“It is a real good experience to buy a pen from here. Got a fine quality product and enjoyed using it. I shall come here back again for purchasing in future.”

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Posted 8 years ago

Thank you Dr. Sagnik for your lovely review :) Pen & Paper

Posted 8 years ago

“Fantastic service! Bought a new Lamy pen from the Pen & Paper store in Cardiff. The assistant was very knowledgeable on the products and friendly. Will defiantly be using their services again.”

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Posted 8 years ago

Thank you Mr Spear for your lovely review :) Pen & Paper

Posted 8 years ago

“great service”

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Posted 8 years ago

Thank You Karen for your review :) Pen & Paper

Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

Thank You for your review. Pen & Paper

Posted 8 years ago

“Great price and quick service best of all free leather Lamy pen holder. Quick answer to questions better service than Amazon and John Lewis thanks”

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Posted 8 years ago

Thank You Alan for your lovely review :) Pen & Paper

Posted 8 years ago

“Excellent fast and efficient service.”

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Posted 8 years ago

Thank You Mark for your review :) Pen & Paper

Posted 8 years ago

“Bought a planner. It came nicely packaged and very quickly. Also the hand written thank you note was a very nice touch.”

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Posted 8 years ago

Thank You Mia for your lovely review. Pen & Paper

Posted 8 years ago

“Very quick and a free gift”

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Posted 8 years ago

Thank you Deirdre for your review :) Pen & Paper

Posted 8 years ago

“Pen delivered within two days to IoW. My wife is very pleased with her birthday present. Thank you.”

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Posted 8 years ago

Thank You David for your review :) Pen & Paper

Posted 8 years ago

“Very happy with the service and delivery. Good product! - Will be ordering again :)”

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Posted 8 years ago

Thank you Susan for your review :) Pen & Paper

Posted 8 years ago

“Very fast and prompt delivery. Items I ordered are for Christmas presents. Beautiful colours. Many thanks and a very merry Christmas.”

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Posted 8 years ago

Thank you Gillian for your review :) Pen & Paper

Posted 8 years ago

“Delightful range of stock with prompt delivery.”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 8 years ago

“Very quick, very efficient and flexible in providing exactly what I wanted. Arrived promptly, well packed - all in all, very good service”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 8 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews