Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price for my leuchtturm dotted notebook and Lamy pen. Arrived quickly! will use again!”

Helpful Report

Posted 8 years ago

Thank you for your review Pen & Paper

Posted 8 years ago

“Excellent service and good quality fountain pen”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 8 years ago

“Placed three orders and always had great service! Delivery quick and packed well!”

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Posted 8 years ago

Thank you Lewis for your review :) Pen & Paper

Posted 8 years ago

“Prompt service/delivery and good quality pens. Very pleased indeed.”

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Posted 8 years ago

Thank you Anne for your review Pen & Paper

Posted 8 years ago

“Always a quick reply or delivery. Very pleasant and orders accurate. Have been using for some years and will be for many more.”

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Posted 8 years ago

Thank you Peter for your lovely review :) Pen & Paper

Posted 8 years ago

“Great service”

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Posted 8 years ago

Thank you for your review Pen & Paper

Posted 8 years ago

“They had the Lamy XL Rose Gold in stock and they were quick to deliver this gorgeous pen.”

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Posted 8 years ago

Thank you Lisa for your review Pen & Paper

Posted 8 years ago

“The selection of products was great and the delivery service was fast and efficient.”

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Posted 8 years ago

Thank you for your review Pen & Paper

Posted 8 years ago

“Ordered notebook arrived promptly and as described.”

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Posted 8 years ago

Thank you for your review Pen & Paper

Posted 8 years ago

“Top quality service provided by The pen and paper. Very helpful with my order! Delivery was quick.”

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Posted 8 years ago

Thank you for your review Pen & Paper

Posted 8 years ago

“My order for Finland was pretty quick, well packed and good price!”

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Posted 8 years ago

Thank you Laura for your review Pen & Paper

Posted 8 years ago

“Wasnt sure what fountain pen i wanted! So i gave the Pen and Paper an email where they were very helpful in giving me a few options. The pen was on offer :). Only took a couple of days to arrive. Will be using them again :).”

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Posted 8 years ago

Thank you Ken for your review Pen & Paper

Posted 8 years ago

“Faultless Service provided!”

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Posted 8 years ago

Thank you Jenny for your review :) Pen & Paper

Posted 8 years ago

“Great service provided by the pen and paper. I phoned up asking about what brand if pen I should buy. In the end went for a cross fountain pen. Excellent price and delivery!”

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Posted 8 years ago

Thank you Robert for your review :) Pen & Paper

Posted 8 years ago

“Well packaged and very speedy delivery. Unfortunately, I accidentally ordered the incorrect pen - Lamy Accent 4 pen instead of the Lamy Accent Palladium 3+1 pen. I spoke to Amber and she was extremely helpful and professional, getting the correct pen sent out to me the same day as it was for a gift. I could not ask for better customer service. Thanks very much.”

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Posted 8 years ago

“Easy, smooth service.”

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Posted 8 years ago

Thank you for your review Pen & Paper

Posted 8 years ago

“Excellent service and pens.”

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Posted 8 years ago

Thank you for your review Pen & Paper

Posted 8 years ago

“I ordered a birthday card featuring Cardiff Castle.which is on its way to America. Lovely card, excellent delivery. Very pleased. More cards representing Cardiff landmarks (Principality stadium comes to mind) would be nice”

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Posted 8 years ago

“Extremely efficient, courteous and professional service in delivering quality products in very quick time.”

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Posted 8 years ago

Thank you Alan for your review Pen & Paper

Posted 8 years ago

“Very fast delivery. Pleased with the quality of the Cross pen. I'll definitely use your services again.”

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Posted 8 years ago

Thank you Richard for your review :) Pen & Paper

Posted 8 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews