PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,636 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,636 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 25th August 2025

813

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wouldnt be without it !!”

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Posted 1 year ago

We're very glad to hear it! Thank you for your review :)

Posted 1 year ago

“Exactly what it says- a perfect fit! The only harness my dog has worn - its soft but strong and very comfortable. Lasts forever too - I’ve only bought a second one because it’s a different colour!”

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Posted 1 year ago

Thank you for the review, Debbie. We are very pleased to hear that you have treated your pup to a new colour! :)

Posted 1 year ago

“Great harness,does what it says fits perfect,this is my second one,had my dogs other one for 4 years.”

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Posted 1 year ago

Thank you for coming back to us for a second time and for taking the time to review us! :)

Posted 1 year ago

“Great harness with easy to fit mix and match sizing. Customer support was great, asked a question and got a response back quickly, followed by an email conversation, result was a harness that fir first time! Highly recommend.”

PerfectFit 5 star review on 4th October 2023

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Posted 1 year ago

Thank you for sharing this lovely photo of your pup and writing us a review, Trudi :) We are thrilled to hear that you got the right fit first time after speaking to the team.

Posted 1 year ago

“I love this harness. It’s excellent and has stopped my whippet pulling.”

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Posted 1 year ago

It's lovely to hear that the harness has helped with your Whippet's pulling. Thanks for the feedback, Jane :)

Posted 1 year ago

“Added another full harness to my Dachshund's collection. I absolutely love Perfect Fit harnesses as the combinations give a great fit. The quality and service is fantastic. No doubt we will be adding another harness to the collection soon.”

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Posted 1 year ago

Thanks you for your review, Helen. We just love to hear that you are building a collection of PerfectFit Harnesses! :)

Posted 1 year ago

“Really pleased with harness and customer service help from Gemma. My dog is enjoying her walks and I’m finding it a lot easier to control her - would definitely recommend.”

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Posted 1 year ago

Thank you so much for your recommendation, Gail. We love that you are enjoying your walks with your girl and we will be sure to pass your feedback on to Gemma :)

Posted 1 year ago

“It fit well, very soft, and looks comfortable for my dog. When she pulls, it's stay in place.”

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Posted 1 year ago

Aw, it's lovely to hear that your pup looks comfortable in her harness, Justyna. Thank you for your feedback :)

Posted 1 year ago

“Excellent customer service! I phoned to get advice on a harness for my very small cavapoo puppy and the lady talked me through measuring him and then guided me on the website to the correct one I would need. Placed my order and it arrived the next day and he’s much happier with this than the one off the shelf we bought as it fits perfectly. Will definitely use again.”

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Posted 1 year ago

It's so lovely to hear that your little one is happier and comfortable in his harness, Sarah :) Thank you for your review!

Posted 1 year ago

“Absolutely brilliant service, I was so impressed. From the sizing support right through getting the right sections and having a couple of replacements sent. My emails were answered immediately which was really helpful. Love the product, really top quality. This has been a really positive experience!”

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Posted 1 year ago

We're so pleased that you had such a positive experience purchasing your harness, Juno! Thank you for taking the time to write us a review :)

Posted 1 year ago

“It is a Perfect Fit Used the measurement guide and also rang up to double check the sizing. The harness arrived promptly and we have used daily since. It fits well, it lovely and comfortable with fleece and has coped well with the situations when my reactive dog has pulled a lot”

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Posted 1 year ago

We're really happy to hear that the harness has helped with your pup's reactive situations and kept them safe and comfortable. Thank you for writing us a review, Lynne :)

Posted 1 year ago

“Communication from our first enquiry was excellent. From email response I wanted to buy from this friendly, professional operator. The harness is exactly what we needed and does what it says …. Fits perfectly”

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Posted 1 year ago

It's lovely to hear that the team were able to help you to get the right fit for your pup over email, Larraine. Thank you for taking the time to review us :)

Posted 1 year ago

“Only had it a few days, but it’s a great improvement on the rudimentary halters we’ve been using to date. To our surprise, she’s stopped pulling so much, and even when she does pull we don’t feel it with the same intensity as previously - my husband thinks she loves her new halter! All of us are happier for it :)”

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Posted 1 year ago

What a lovely review, Louise. Thank you. It's just wonderful to hear that your dog isn't pulling so much whilst wearing her new harness!

Posted 1 year ago

“Received excellent assistance choosing the correct size.”

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Posted 1 year ago

It's great to hear that the team looked after you well whilst you were choosing the correct sizing for you dog, Andrew. Many thanks for the review :)

Posted 1 year ago

“I had ordered the wrong size initially and I contacted perfect fit so I could return them and order the next Size. The lovely Gilly told me not to send anything back just yet and she sent me out the next size the very next day. Really great customer service thank you”

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Posted 1 year ago

It is wonderful to hear that the team were able to sort your exchange out quickly for you so that you could find the best fit your your pup, Carolyn. We will be sure to pass your feedback on to Gilly :)

Posted 1 year ago

“Really helpful and friendly staff ensuring that my dog got the best fit harness. Even helped me to place the order. Thank you”

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Posted 1 year ago

It's just lovely to hear that you were happy with the help you got from the Team, Wendy :) Thank you for the review!

Posted 1 year ago

“Helpful,prompt service. Maybe better guidance about looking at size on back of main piece,rather than using primarily size on girth piece.”

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Posted 1 year ago

Thank you for your feedback, it's much appreciated :) We will be sure to pass your feedback regarding how to size your pieces on tot the development team.

Posted 1 year ago

“Arrived quickly and was relatively easy to fit. Lovely and lightweight on our small golden retriever. She likes it!”

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Posted 1 year ago

We love that your Goldie is happy in her harness, Anne. Thank you for the feedback! :)

Posted 1 year ago

“A very good fit harness.”

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Posted 1 year ago

We're pleased that we were able to get a good fit for your dog, Victoria. Thank you for taking the time to write us a review :)

Posted 1 year ago

“I bought a Perfect Fit harness for my 2yr old English Bulldog as she's brachycephalic I don't like her wearing a collar no matter how loose but needed to due to ID & the law etc...this is the absolute best thing for her, her ID tag goes on the top ring & best of all she's not gasping as she's walking...highly recommend Perfect Fit.”

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Posted 1 year ago

This is such lovely feedback, Julie. Thank you :) We just love to hear that the harness has helped with your lovely dog's gasping. Wishing you many happy walkies!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,636 reviews