PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,079 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

Write Your review

Tell us how PerfectFit made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It really is a perfect fit for my toy poodle with just one measurement.”

Helpful Report

Posted 2 years ago

We love that your little one has their PerfectFit, Gail! Thank you for the 5 stars! :)

Posted 2 years ago

“Really helpful with the fitting of my puppy’s harness. Love the colour(pink) and how soft it. Easy to put on. I still have all my fingers!”

PerfectFit 5 star review on 26th May 2024

Helpful Report

Posted 2 years ago

Well, your puppy certainly looks happy in their new harness, Tracey! Thank you for your lovely review and for sharing such a cute picture! :)

Posted 2 years ago

“The people in this company are amazing! My dog is a mixed breed with a little body and large chest, so getting a harness which would fit, and that she would tolerate, was a problem. After sending pictures and measurements to PerfectFit, the sent me her new harness. I'm thrilled to say that she loves it! These people are very helpful and kind. I won't buy from anyone else!!”

Helpful Report

Posted 2 years ago

We are thrilled that you are so happy with your little one's new harness, Wendy :) It is fantastic to hear that the team looked after you so well!

Posted 2 years ago

“My original PerfectFit harness bought from a pet shop had to be returned as it really wasn't suitable. A full refund was given. I then contacted Perfectfit by phone and spoke to a very helpful customer adviser. I have now received the correct sizes for my dog,who is hard to fit as she's really quite small. Love harness and my dog seems happy and comfortable wearing it. Highly recommend.”

PerfectFit 5 star review on 25th May 2024

Helpful Report

Posted 2 years ago

It is great to hear that your little one is happy in her new harness, Elaine. The red looks great against her black coat!

Posted 2 years ago

“Was struggling to find a harness that fits Pippa as she has a lot smaller base of her neck than her chest area. This harness is great as it has different parts to it that you can have different sizes in which means it fits snuggly in all areas. Looks comfortable and nice to look at.”

Helpful Report

Posted 2 years ago

Well, Pippa certainly looks very happy in her new harness, Samantha! Thank you for your lovely review and picture.

Posted 2 years ago

“Great quality harness. Helpful advice for sizing. Our rescue giant breed dog has had no issues with harness & walks so much better than being led by collar. Thoroughly recommend”

Helpful Report

Posted 2 years ago

Thank you for leaving us a review, Anna. We love that your lovely rescue is happy in their new harness :)

Posted 2 years ago

“Very helpful. Spoke to someone in the office when we had ordered the wrong size, they where so helpful and sent the required piece before I had even the wrong size back to them. Definitely recommend using PerfectFit”

Helpful Report

Posted 2 years ago

Thank you for recommending us, Jane :) We are very happy to hear that you found our exchange service useful to ensure the best fit for your dog.

Posted 2 years ago

“Amazing customer service! My first puppy harness was slightly out but replacement pieces were sent out and I now have one happy pup. The Perfect Fit harness fits so much better and feels as if more of a comfortable fit too. Can’t recommend highly enough.”

Helpful Report

Posted 2 years ago

A happy puppy is the best review, Sarah! Thank you for taking the time to share your thoughts :)

Posted 2 years ago

“I’m so pleased with this fleece training lead; it’s all of the comfort and excellence I’ve come to expect from perfect fit leads and harnesses. Adjustable according to the walk, dog, context you’re out in with your dog. Highly recommended”

Helpful Report

Posted 2 years ago

We love that you are happy with your new training lead, Cathy! Thank you for your positive feedback :)

Posted 2 years ago

“Have been using perfect fit for 13 years and have never had a problem with them. If you need help with sizing the staff at the end of the phone are very helpful and knowledgeable. We have no issue recommending this product and company.”

Helpful Report

Posted 2 years ago

Thank you for your kind words, Annette :) It is great to hear that you found our helpline useful. We are always happy to chat things through on the phone!

Posted 2 years ago

“After attempting to find a decent lead that 1. Fit well and 2. My pup couldn’t escape out of I came across Perfect Fit. Emailed customer service as I wasn’t sure where to start. Service I received was amazing, instructed me what to buy and what he size. Sure enough it’s a perfect fit. Highly recommend 5 star product.”

PerfectFit 5 star review on 23rd May 2024

Helpful Report

Posted 2 years ago

Thank you for the 5 stars, Jo-Anne! It is great to hear that the team looked after you well :)

Posted 2 years ago

“We won our first set in a competition on Instagram but I liked them so much we ordered a second. The customer service was FAULTLESS. And the product is amazing, it actually is the perfect fit. We’ll definitely be getting more!!”

Helpful Report

Posted 2 years ago

Aw, that's lovely Jen :) Thank you for coming back to us. Wishing you, Alfie & Dougie many happy walkies and we hope to hear from you again soon!

Posted 2 years ago

“Great service helping me fit my puppy’s first harness, they got it right first time. This is my second dog to have one of these harnesses.”

Helpful Report

Posted 2 years ago

Thank you for coming back to us for a second time, Gill! We are thrilled to hear that the team looked after you well whilst you chose the best size for your pup :)

Posted 2 years ago

“Having never used a harness on my dogs over the years I am delighted with the harness I have just bought from PerfectFit.It is so easy to put on and take off and my 14 month old puppy is much easier on the lead.I did ring and order it over the telephone and the service was brilliant.”

Helpful Report

Posted 2 years ago

It is lovely to hear that you found our phoneline helpful in ordering a harness for your puppy, Linda :) It is great to hear that you are a harness convert!

Posted 2 years ago

“The staff were so helpful when we emailed in about our 10 week old puppy. Harness fits perfectly, and is such goood quality. Our older dog has his one for the past 6 years with no issues.”

Helpful Report

Posted 2 years ago

It is lovely to hear that the staff looked after you well and helped with sizing your little puppy, Sarah :) Thank you for coming back to us for a second time!

Posted 2 years ago

“I have ordered various of pieces for the perfect fit harness. Being able to change the size of the various parts for a perfect fit is ideal. The customer service and delivery is excellent. I have used these harnesses for many years for my various dogs..”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review, Luise :) We just love hearing from our long-standing customers. It is great to hear that the team continue to look after you well and that you are still a fan of the harness' modular design.

Posted 2 years ago

“So pleased with our first harness purchase, we bought this second one in a different colour. Great that the front piece is smaller so overall a 'perfect fit' for our Donald the Lakeland Terrier. Customer services very helpful. Highly recommend. Thank you.”

Helpful Report

Posted 2 years ago

Thank you for recommending us! Wishing you and Donald happy walkies!

Posted 2 years ago

“The harness we got last year has become too loose as our dog has lost weight. During live chat I was advised what size would be the best fit. We and our dog love the harness. It is very comfortable!”

Helpful Report

Posted 2 years ago

It is great that you found our live chat service helpful in finding a new size for your pup, Heidi. Thank you for leaving us your feedback :)

Posted 2 years ago

“Excellent customer service and product. I sent photos and they sent me the correct size. I ordered wrong colour and they sent me a replacement before I sent the wrong one back .excellent product. Fits my dog perfectly.”

Helpful Report

Posted 2 years ago

It is lovely to hear that your dog has a perfectly fitting harness and that the team looked after you well, Kim :) Thank you for taking the time to leave us a review.

Posted 2 years ago

“It's been difficult to get a harness to fit my Yorkie. She's quite small and the ones I've had don't fit all round. Perfect Fit is the first one she's had that fits the way an harness should fit. Thank you.”

Helpful Report

Posted 2 years ago

And thank you for your lovely review, Charles :) It is just wonderful to hear that your little Yorkie has a perfectly fitting harness at last :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 3,079 reviews