PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 28th December 2025

901

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good customer service, was quick delivery of harness from purchase and harness is ideal, comfortable for my puppy and safe and easy to get on and off”

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Posted 1 year ago

We love that the team looked after you well and that you received your puppy's new harness in good time, Laura! Thank you for your feedback :)

Posted 1 year ago

“First class service”

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Posted 1 year ago

Thank you for the lovely feedback, Brian! It is wonderful to hear that you are happy with the service you received.

Posted 1 year ago

“Brilliant and hasn’t rubbed either”

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Posted 1 year ago

It is great to hear that your pup is comfortable in their new harness, Ash! Thank you so much for the feedback :)

Posted 1 year ago

“This is my second purchase of a Perfect Fit system (for a second GSD rescue). There really isn't anything better on the marklet -- the three piece approach allows for a true perfect fit, while the design provides the control necessary for both larger and smaller dogs -- including those that like to pull! The quality of the materials and construction is outstanding -- my first PErfect Fir is going on three years of "GSD" use.”

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Posted 1 year ago

We love that you have come back to us for a second time! It is lovely to hear that you are happy with the durability and quality of PerfectFit. Wishing you and your lovely GSDs many happy walkies ahead!

Posted 1 year ago

“I would definitely recommend. My dog pulls on walks and her old harness would rub under her front legs but the PerfectFit harness doesn't rub anywhere and is nicely padded all over. I used the size calculator and the harness that was recommended was Indeed a perfect fit!”

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Posted 1 year ago

We are happy to hear that you found the sizing calculator when picking the best for for your pup. It;s great to hear that you are also a fan of the super soft fleece padding. Thank you for taking the time to review us.

Posted 1 year ago

“What a perfect service, we ordered our harness on a Thursday and it was delivered on the Saturday, was so easy to fit and adjust,and it was a perfect fit 10/10”

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Posted 1 year ago

Thank you for leaving us such a glowing review, Collin.It is much appreciated :) We are pleased to hear that you received it in good time, found adjusting it nice and simple and are happy with the fit.

Posted 1 year ago

“We were recommended Perfect Fit at our puppy training classes. The product is fantastic and whilst we found it an little tricky this end getting excatly the right size the customer support team were really repsonsive and good humoured with helping us so we woudl wholly recommend them and will continue to use their harnesses as our pup grows up”

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Posted 1 year ago

We are very glad to have you with us for the long-haul, Robb! Thank you for taking the time to leave us your feedback :)

Posted 1 year ago

“This is the best fitting harness I have bought, because of the separate pieces it’s tailor made to fit well. Soft padding so comfortable for my dog to wear. Customer service is exceptional.”

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Posted 1 year ago

What a lovely review! Thank you for taking the time to leave us your thoughts :) It is just great to hear that you are happy with the fit, quality and service that you received.

Posted 1 year ago

“I received the most bespoke service which exceeded my expectations. Jen at PerfectFit was very helpful and my dog now is wearing a perfect harness because Jen put time and effort into making it perfect. I recommend PerfectFit harness to every dog owner.”

PerfectFit 5 star review on 26th April 2024

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Posted 1 year ago

Thank you for your lovely feedback, Ewa! Your pup is certainly looking great in their new harness :) We will be sure to make sure Jen receives your thanks.

Posted 1 year ago

“Fits lovely”

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Posted 1 year ago

We love that you are happy with the fit! Thank you for the 5 stars! :)

Posted 1 year ago

“Absolutely amazing service - such a refreshing change to have such great customer service thank you so much”

PerfectFit 5 star review on 25th April 2024

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Posted 1 year ago

Aw, just look at your girl in her new harness, Catherine! What a sweetie! Thank you for taking the time to leave us such a lovely review :)

Posted 1 year ago

“Fantastic service again from Perfect fit - my border collie has been in perfect fit from being a pup and everytime he’s had a growth period the team have been so very helpful in sending out new pieces and reviewing photos of the fit- nothing seems too much trouble. I would recommend them to anyone”

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Posted 1 year ago

We love that we have been with you from the beginning,Tracy! Your boy is certainly looking very happy in his harness, thank you for sharing :)

Posted 1 year ago

“Great advice, great harness indeed perfect”

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Posted 1 year ago

We love that your new harness is perfect, Ruth! Thank you for taking the time to leave us your feedback :)

Posted 1 year ago

“The service was great. I chose a harness and because I thought it was a little too big, they offered suggestions, and sent me a range of alternatives for me to try. I then simply returned any un needed items. The team were helpful and responsive , and the process couldn’t have been simpler.”

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Posted 1 year ago

it is lovely to hear that you found the process of getting your pup the best fit nice and simple, Mike. Thank you for the 5 stars! It is much appreciated :)

Posted 1 year ago

“Always thrilled with our dog Alan's harness when we get a new one. So easy to fit and they don't look bulky. Come up like new when washed. Great product, would recommend to anyone .”

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Posted 1 year ago

Thank you for your recommendation, Annie! :) Wishing you and Alan many happy walkies ahead!

Posted 1 year ago

“What an incredible service and love the harness! My dog not only looks cute but appears so much more comfortable compared to other harnesses we’ve tried. Thank you so much!!”

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Posted 1 year ago

Thank you for the lovely review, Karen :) It is just great to hear that your pup is looking cute and comfortable in their new harness! Happy walkies!

Posted 1 year ago

“Excellent product, excellent customer service experience they really give everything to get the harness to be a great fit happy customer, happy dog, will not be going anywhere else will be ordering one soon for my 12 year old cockapoo, Thank you perfect fit .”

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Posted 1 year ago

That is exactly what we like to hear, Linda :) A happy customer and a happy dog are our goals! Thank yo for taking the time to leave us a review!

Posted 1 year ago

“This is the second perfect fit harness I have purchased as my dog had grown out of the old one . Even better than the old harness it’s super soft ,easy to fit and is fully adjustable not to mention it looks lovely too ! Definitely recommend this company .”

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Posted 1 year ago

Thank you for coming back to us for a second time, Christine and thank you for the recommendation! :)

Posted 1 year ago

“Ordered on Monday and delivered on Wednesday - I rang with the girth measurements and left everything else to customer services. Once the harness arrived we adjusted as per the video's online and it is a Perfect Fit for our Cocker Spaniel”

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Posted 1 year ago

We love that your experience was quick and easy, Stan :) Wishing you and your lovely Cocker happy walkies! Thank you for the 5 stars!

Posted 1 year ago

“Gemma at PerfectFit was very helpful, from giving advice about what size to have before odering to explanations after the harness and lead arrived. We emailed some photos plus a girth/chest measurement and from that got exactly the right harness components for our dog, a German Shepherd/Malinois cross. Very impressed by their customer service and the harness looks strong but soft and comfortable allowing the dog to move freely. No hesitation in recommending PerfectFit and looking forward to beginning training with the harness.”

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Posted 1 year ago

Thank you for your feedback, Simon. It is wonderful to hear that you are happy with your new harness and that Gemma helped you to achieve the best fit for your pup. We will be sure to pass on your thanks to her.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,945 reviews