PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,944 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,944 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 28th December 2025

901

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PerfectFit not only have an amazing product range, their customer service is absolutely fantastic 🙌”

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Posted 1 year ago

We are thrilled to hear that you had a positive experience with us and are happy with your new harness. Thank you for taking the time to review us.

Posted 1 year ago

“Ordered by phone and spoke to absolutely lovely staff member. I needed to replace part of my harness and he was correct with his advice. Next day delivery free of charge. Product very good.”

PerfectFit 5 star review on 8th May 2024

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Posted 1 year ago

Aw! It is great to hear that one of the team helped you to choose the correct replacement pieces, James :) Your pup is looking very smart in their new, upgraded harness!

Posted 1 year ago

“Perfect in every way. Interchangeable adjustable pieces ensures a true fit allowing the dog to move without restriction or pressure in the wrong place.”

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Posted 1 year ago

It is great to hear that you are a fan of the harnesses modular design, Chris :) Thank you for the review!

Posted 1 year ago

“Very helpful staff. Harness excellent.”

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Posted 1 year ago

It is great to hear that yo are happy with your new harness and that the team looked after you well, Julie :) Thank you for the review!

Posted 1 year ago

“Fits our beddy whippet dog just right as it’s easy to adjust. Love the pink fleece colour which zings against her grey fur.”

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Posted 1 year ago

Aw, I bet your lovely Beddy/Whippet looks wonderful in the pink, Jan :) Thank you for leaving us your lovely feedback.

Posted 1 year ago

“The harness is Perfect I got it for my 9 months old cocker spaniel (working) because he has a wide chest and short legs so it’s hard to find a harness that works he had one before and it felt as if it was about to break every time he pulled but this one’s strong and it doesn’t rub under his arms and the cold goes great with his collar and lead very happy 😄 would recommend”

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Posted 1 year ago

We love that you are a very happy customer! Thank you for taking the time to leave us a review. It is just wonderful to hear that you found a good fit for your lovely Cocker. Wishing you both happy walkies!

Posted 1 year ago

“Harness fits perfectly and was delivered very quickly. We have 4 dogs - 3 now have perfect fit harnesses and the 4th will soon have one. These harnesses last for years and it’s great that if necessary individual parts can be replaced.”

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Posted 1 year ago

Wow! We are very pleased to hear that you have a PerfectFit Harness for 3 (nearly 4) of your dogs, Sandra :) Thank you for taking the time to leave us a lovely review.

Posted 1 year ago

“I emailed photos of my dog to Perfect Fit and the harness fits perfectly. My dog loves it, so comfortable. Excellent customer care”

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Posted 1 year ago

It is just wonderful to hear that your dog is happy in their new harness, Sally. It is also good to hear that the team looked after you well. Thank you for leaving us your feedback :)

Posted 1 year ago

“Well named company. This harness is the absolute perfect fit for my dachshund.”

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Posted 1 year ago

We do what we say on the tin :) It is just wonderful to hear that your lovely little Daxi is happy in their new harness.

Posted 1 year ago

“Like the versatility of these harnesses and the ability to be able to find an excellent fit for our dogs.”

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Posted 1 year ago

Thank you for leaving us a review, Chris. It is great to hear that you are a fan of how versatile the harness is.

Posted 1 year ago

“This is the fourth PerfectFit harness we have bought for our 12 year old dog, who hates a lead attached to her colllar. The ability to choose different sizes in all three sections ensures a comfy fit.”

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Posted 1 year ago

We just love hearing from our long standing customers, so thank you for taking the time to leave us a review. It is great that you have come back to us for a fourth time! :)

Posted 1 year ago

“Great customer service, speedy service and a quality harness that’s ideal for my cavapoo who doesn’t like the harness being put over her head.”

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Posted 1 year ago

Thank you for your review. We love to hear about when we have been able to help with a well fitting harness for a pup who is unsure about having a harness put on over their head :)

Posted 1 year ago

“Well designed and functional easy to get a good fit”

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Posted 1 year ago

We love that you are a fan of the harness's design, Chris. Thank you for taking the time to leave us a review.

Posted 1 year ago

“Fits perfectly”

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Posted 1 year ago

It is wonderful to hear that your harness fits perfectly, Reem. Thank you for leaving us a review :)

Posted 1 year ago

“We are absolutely stoked with the quality of The Perfect Fit Harness and even more impressed with the excellent customer service we received. The team made sure that the fit was correct and went out of their way to get us a replacement size free of charge. Highly recommend 🙂”

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Posted 1 year ago

Thank you for your recommendation, James! We love that the team looked after you well and you are pleased with the quality of your new harness.

Posted 1 year ago

“We were recommended the PerfectFit harness by our trainer. We chose a package based on the calculator on the website and it came very quickly. We needed to change a couple of pieces to different sizes as our dog is quite a slight build for her breed. They sent the new pieces very quickly and once we had the right fit we sent the pieces we didn't need back. What a great service! And we love our rainbow coloured harness.”

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Posted 1 year ago

We love the rainbow top too, Charley :) It is great to hear that you found the exchange service helpful and easy. Thank you for your review!

Posted 1 year ago

“We needed a harness for our growing 4 month old Labrador puppy and had been recommended PerfectFit. I emailed a lovely lady (Steph) who was so helpful and let us know which harness would be best for our pup based on his measurements and photos. We know the harness will be perfect for a while as there is a lot of range on the size! The colour we chose is gorgeous and the quality is fantastic.”

PerfectFit 5 star review on 4th May 2024

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Posted 1 year ago

The colour certainly looks beautiful on your lovely Lab, Lucy :) Thank you for your feedback and we will be sure to pass your thanks on to Steph.

Posted 1 year ago

“Great customer service and if genuinely does fit perfectly!”

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Posted 1 year ago

Thank you for the 5 stars, Saffron!! We are very happy to hear that your harness is fitting well and that the team looked after you :)

Posted 1 year ago

“Great service from Perfect Fit! We weren't entirely happy with the fit of the harness we ordered. Phoned Perfect Fit and they suggested an alternative and shipped it that day, saying "send the original back when you are happy that the replacement is suitable" The replacement is fine - happy dog and happy customer!”

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Posted 1 year ago

A happy dog and a happy customer is what we are all about, Robert! Thank you for taking the time to leave us your lovely feedback :)

Posted 1 year ago

“Fits my dog really well. Bought the orange and love the colour”

PerfectFit 5 star review on 2nd May 2024

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Posted 1 year ago

We love the orange top piece on your pup, too Deborah. Thank you for sharing the picture and your feedback with us :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,944 reviews