PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,943 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, dog friendly products. Excellent, personalised service.”

Helpful Report

Posted 1 year ago

Dog friendly and customer friendly! :) Thank you for your lovely review, Sarah :)

Posted 1 year ago

“These harnesses really are a perfect fit. I ordered one for each of my 2 dogs and both are just right once adjusted. The option to swap any pieces that were the wrong size is great although I didn't need to. We've tried many other brands but they always seem to be loose somewhere and unable to be adjusted correctly. I would definitely buy these again.”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with the fit of your two new harnesses, Margaret :) We love to hear when we have been able to help someone find well-fitting harness for their pups when they have struggled int he past!

Posted 1 year ago

“I love these harnesses and my three hairless dogs have them . They are really soft ,strong and they last They also wash well and dry quickly I highly recommend them to everyone looking for a new harness”

Helpful Report

Posted 1 year ago

We love that you love the harness, Michelle! Thank you for recommending us :) We would love to see some pictures of your three dogs in their harnesses!

Posted 1 year ago

“The name says it all, it fits perfectly! So good that you can choose different sizes for the three pieces”

PerfectFit 5 star review on 13th May 2024

Helpful Report

Posted 1 year ago

It is great to hear that you are a fan of the modular deign Susan :) Thank you for taking the time to leave us a review and for sharing the picture of your pup!

Posted 1 year ago

“I've used perfect fit for both my collies and would highly recommend them. I love the fact it comes in 3 sections which can be changed as you pup is growing.”

Helpful Report

Posted 1 year ago

Thank you for recommending us, Lesley! It is much appreciated :) Wishing you and your lovely Collies happy walkies!

Posted 1 year ago

“I was recommended this harness by our dog groomer. So glad I looked into it and ended up buying one. Measured Fred and ordered the harness and lead for him. When it came we tried it on him and adjusted it accordingly. Fits him perfectly, we sent photos of Fred wearing the harness to Perfect Fit to check it was ok which it was. He walks beautifully with this lead and no pulling. Would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you to both you and your groomer for the recommendations, Lisa! It is just great to hear how happy you are with Fred's new harness. Wishing you both happy walkies :)

Posted 1 year ago

“The team went above & beyond to ensure it was indeed a perfect fit!”

PerfectFit 5 star review on 12th May 2024

Helpful Report

Posted 1 year ago

Oh, just look at your lovely two, Alicia! :) Thank you for sharing! It is great to hear that the team looked after you well.

Posted 1 year ago

“Excellent customer service & quick delivery”

Helpful Report

Posted 1 year ago

It is great to hear that the team looked after you well and that you received your harness is good time. Thank you for taking the time to leave us a review.

Posted 1 year ago

“Once you get it adjusted to the right fit, it is more comfortable for the dog than any other harnesses that I have seen or tried myself. The best part is that you don't have to put it on over their head. I was recommendedd to buy a perfect fit, and really pleased I followed that advice.”

Helpful Report

Posted 1 year ago

We are really pleased, too Marion :) We are so pleased to hear that your dog is comfortable in their new harness and happier that it doesn't have to go over their head to put it on!

Posted 1 year ago

“Easy ordering process, quick dispatch, packaged well. Very happy customer”

Helpful Report

Posted 1 year ago

We love that you are a happy customer, Karen :) Thank you for the review!

Posted 1 year ago

“Excellent product, amazing customer service and prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, Jonathan! It is wonderful to hear that your order arrived in good time and that you are pleased with your new harness :)

Posted 1 year ago

“Bought each of my boxers a harness after getting recommended it. They fit perfectly and are so soft, as well as matching training leads.”

Helpful Report

Posted 1 year ago

Aw, they look great in their individual colours, Emma. Thank you so much for sharing the video. They look like a loot of fun! :)

Posted 1 year ago

“Fab customer service and such a lovely harness ☺️”

Helpful Report

Posted 1 year ago

We are very happy to hear that you are pleased with your new harness and that the team looked after you well. Thank you for the 5 stars!

Posted 1 year ago

“What a fabulous company .Customer service were so helpful.I had ordered a wrong size for our pooch. I rang customer services who could not have been more helpful by sending out to me the next day 3 replacement pieces to get a correct fit . I am blown away by their service. Thank you Perfect Fit”

Helpful Report

Posted 1 year ago

Thank you for your kind words and for choosing PerfectFit, Patricia. Wishing you and Rosie happy walkies!

Posted 1 year ago

“We have used a Perfect Fit harness for Santi, our black and tan Coxker Spaniel, and it works well. Now he's growing we needed a bigger size of the chest strap”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of PerfectFit, Julian! We're delighted to hear that PerfectFit has been a great fit for Santi. We love his name by the way! :)

Posted 1 year ago

“I was recommended to you by cotswold dog spa as my lovely Freddie is having physiotherapy and hydrotherapy with them at Hartpury. Freddie is recovering from front leg surgery and I needed a new harness . I am delighted with it .thankyou very much.”

Helpful Report

Posted 1 year ago

Thank yo for your lovely review, Jan :) We wish Freddie a speedy recovery and many happy walkies ahead!

Posted 1 year ago

“Well designed, comfortable harness with great customer service. Needed a smaller size for one of the parts, I emailed requesting it one evening and the next morning it had been dispatched and arrived the next day. Dog definitely seems to prefer it over her old harness. 1 year old female bernese at 35kg, fits XL top, L girth and M front with still plenty of room if she grows anymore.”

Helpful Report

Posted 1 year ago

Thank you for your review, Jason :) We love that your beautiful Bernese is happy and comfortable in he new harness and that you found our exchange procedure to be quick and easy.

Posted 1 year ago

“Love the perfect fit harness! Excellent service and it arrived very quickly!”

Helpful Report

Posted 1 year ago

We love that you love us! Thank you for taking the time to review us.

Posted 1 year ago

“Other ladies on call x2, were very helpful and let me grasp my harness was fitted wrongly by me. Many thanks, made my day much better especially as I’d spent quite a bit on harness.”

PerfectFit 5 star review on 8th May 2024

Helpful Report

Posted 1 year ago

Thank you for sharing the picture of your lovely pup, Rosie :) It is great to hear that the customer service team were able to help you with the fit of the harness.

Posted 1 year ago

“PerfectFit not only have an amazing product range, their customer service is absolutely fantastic 🙌”

Helpful Report

Posted 1 year ago

We are thrilled to hear that you had a positive experience with us and are happy with your new harness. Thank you for taking the time to review us.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,943 reviews