PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,942 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful knowledgeable staff picked the right harness for my puppy. It is very good quality with room to grow.”

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Posted 1 year ago

Hi Kevin! Thank you for your wonderful review! We're so glad our staff could help find the perfect harness for your puppy. Wishing you both happy adventures together!

Posted 1 year ago

“Second time buying one of these. Love the D rings on front and back and they're so strong. The last harness out lasted his other ones by double the time. Really great.”

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Posted 1 year ago

Hi there! Thank you for your amazing review! We're so glad to hear that you love the D rings and that the harness has outlasted others, this is great feedback. Happy walkies!

Posted 1 year ago

“Excellent customer service and help. Harness fits well.”

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Posted 1 year ago

Hi Jane, We're thrilled to hear that you found our customer service helpful and that the harness fits well. Thank you for taking time out of your day to leave us feedback. Happy walkies!

Posted 1 year ago

“Absolutely perfect, fits like a glove”

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Posted 1 year ago

Hi Jane, thank you so much for your fantastic review! We're over the moon to hear that everything fits perfectly. Happy walkies!

Posted 1 year ago

“Extremely helpful, especially Jake, who we spoke to on the phone recently.”

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Posted 1 year ago

Hi Deborah, thank you for your wonderful review! We're thrilled to hear that Jake was able to assist you and that you found this helpful. If you need anything else, don’t hesitate to reach out.

Posted 1 year ago

“Excellent customer service. Jen could not have been more helpful in finding the perfect fit for my 5 month old puppy. The harness is great quality and will 100% buy again.”

PerfectFit 5 star review on 14th October 2024

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Posted 1 year ago

Hi Kayleigh, firstly, let's address how adorable your puppy is! What a darling! We are so pleased Jen could be of help, we have passed on your thanks and she is delighted. Do get back in touch if you need any upgrade as your lovely pup grows. Thanks for leaving us a review, happy walkies!

Posted 1 year ago

“It seems a bit expensive for what you get BUT with a bit of adjustment the Perfect Fit harness fits perfectly and is easy to use, my dog likes it too much and has chewed up the girth strap which I have had to replace!!”

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Posted 1 year ago

Hi Robert, thank you for your review! We’re glad to hear the Perfect Fit harness works well with a bit of adjustment. Your dog is absolutely gorgeous and with that face it must be hard to stay mad at them! Sorry to hear about the chewed girth strap, but we're here to help if you need replacements! Happy walkies!

Posted 1 year ago

“Amazing customer service to help me find the right fit. Arrived and it’s really good quality. My dog looks very smart and secure.”

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Posted 1 year ago

We are sure your dog looks very smart in his harness, we are delighted we could be of help to find the right fit. Thank you so much for leaving feedback.

Posted 1 year ago

“Fantasic company to deal with, very helpful Quick delivery Quality item with multiple sizes for best fit Have 2 complete harnesses with the 2m long training leads which I use across body so my hands are free & I can’t drop the lead, plus can swap the bottom bits if my dog gets his belly wet. Would definitely recommend”

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Posted 1 year ago

Hi Rachel, thank you so much for your fantastic review! We’re thrilled to hear you’re enjoying your harnesses and training leads and making full use of the versatile features! Don't forget, you can always machine wash your harness on a low heat for when your dog's belly gets wet and muddy! Happy walkies!

Posted 1 year ago

“Perfect fit. It is what it says.”

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Posted 1 year ago

Hi Anthony, thank you for your perfect review! We appreciate the time taken to leave us feedback, happy walkies!

Posted 1 year ago

“Great harnesses. Option to mix and match pieces to find the perfect fit. Quick delivery to Ireland and excellent customer service. Top notch Company to deal with. Highly recommend.”

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Posted 1 year ago

Top notch to deal with, is a huge compliment! We are thrilled we could help Sandra, thank you for taking the time to leave us a review. Happy walkies!

Posted 1 year ago

“Lovely harnesses.....bought one for my Lőwchen pup & one for my mini schnauzer. Had to order from New Zealand, received excellent help re sizing. Harnesses fitted well with plenty of room to grow. Love the soft fabric, but still a strong harness.”

PerfectFit 5 star review on 13th October 2024

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Posted 1 year ago

Thank you so much for your lovely review, Vivienne! We're thrilled to hear that the harnesses are working well for your Lőwchen pup and Mini schnauzer. What fab breeds and they look so sweet! It is great to know they are secure but also comfortable. Happy walkies!

Posted 1 year ago

“Really happy with the harness and lead. It took a couple of attempts to find the correct size for our working retriever & we’re so happy with the comfort and look of the harness. We had a very positive experience with customer services & would recommend to anyone!”

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Posted 1 year ago

Thank you so much for taking the time to leave us a review. We are so pleased we could help you and your dog find the right fit, we absolutely adore the working line Goldens! Happy walkies! 🙂

Posted 1 year ago

“Loved the design with easy to engage/disengage clips and replaceable sections as you navigate through from puppy to adult dog. Purchased online from Australia. We received the harness within a week. Highly recommended.”

PerfectFit 5 star review on 12th October 2024

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Posted 1 year ago

Thanks for taking the time to leave us a review, all the way from Australia! Your dog looks absolutely gorgeous in their Pink PerfectFit and we are pleased we could help you! 🩷

Posted 1 year ago

“Very good harness, good price, and excellent customer service. Would highly recommend this company”

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Posted 1 year ago

Hi Michelle Thank you for your feedback, we are so pleased you are happy!

Posted 1 year ago

“We ordered a replacement harness for our collie who pulls, so opted for the thicker version and a new harness for our cocker. They're are so good, comfy for our boys, and so easy to put on/take off. We've been perfect fit customers for some years and are always very pleased with the product and speedy delivery.”

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Posted 1 year ago

Firstly, how sweet are your two dogs! They look so good in their new harnesses 🥰 Thank you for being a loyal and supportive customer over the years! We are pleased we could help your boys with their harnesses, thanks for leaving the time to review!

Posted 1 year ago

“We couldn’t get a harness for Harris that suited him until we got a perfect fit. We used the online tool to get the right fit and I was amazed at how well the harness fits and how easy to put on. The delivery was here within 2 days.”

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Posted 1 year ago

Yay! We are so pleased Harris now has a perfectly fitting harness, and it’s easy to pop on! Thank you for taking the time to review! 🥰

Posted 1 year ago

“Great customer service and products. Choosing a harness can be a daunting process as there is a lot to consider, but perfect fit are on hand to advise you on the best size and harness type for your dog. All you need to do is choose the colour. Would definitely recommend.”

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Posted 1 year ago

Thank you so much for your wonderful review, Jack! We're thrilled to hear that you found our customer service helpful during the harness process, being a company full of doggy people, we totally understand how daunting the dog world can be! Our goal is to make everything a little easier, and we love that we have done that for you! Happy walkies! 🥰

Posted 1 year ago

“We ordered a harness for our rescue dog that is slightly underweight. When we received the recommended size we felt that it did not offer as much growth room as we would like. The customer service at Perfect Fit were absolutely brilliant and sent out another harness in the next size up to enable us to decide on the perfect fit. Once we had done this we just returned the bits that were unsuitable. I cannot fault this type of customer service.”

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Posted 1 year ago

It is great to hear that you found our exchange service so useful, Carolyn and that you have now found a good fit with some growth room for your lovely rescue. Thank you for the lovely review! 😊

Posted 1 year ago

“The customer service I received was excellent. I wasn't sure which size harness to order for my dog but PerfectFit couldn't have been more helpful and friendly. They even sent me alternative sizes to try for free. All of which was a very hassle free process. The quality and fit of their harnesses is superb. My dog Horace couldn't be happier and more comfortable. He has IVDD and it's perfect. Highly recommend.”

PerfectFit 5 star review on 10th October 2024

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Posted 1 year ago

It is great to hear that the team looked after you well, Ruth and that Horace is happy in his new harness. Thank you so much for taking the time to write us such a lovely review. Wishing you both many happy walkies ahead!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,942 reviews