PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,942 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service”

Helpful Report

Posted 1 year ago

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our customer service. 😊

Posted 1 year ago

“Great product and a great service to match”

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Posted 1 year ago

Thank you so much for taking the time to leave us a review! Happy walkies!

Posted 1 year ago

“I was recommended to try a PerfectFit harness and double lead to stop Sammy a Bordernese from constant pulling. After sending photos of Sammy to the team at PerfectFit they advised on the correct sizes for the three piece harness. It has worked perfectly and walk time is now much more enjoyable for myself and Sammy. I would highly recommend.”

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Posted 1 year ago

Hi Alan We are so pleased to hear that we could not only help find the right and suitable fit for Sammy, but also that it’s helped with walks! Thank you for taking the time to leave us a review! Happy walkies!

Posted 1 year ago

“Lady I spoke to when ordering was extremely helpful. Delivery was quick. It took me 2 or 3 attempts to put it on my dog, but I've got it now! The harness is so much more padded and comfortable than his old one and doesn't rub. Will be ordering one for my new dog shortly. Very pleased with it.”

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Posted 1 year ago

It is so good to hear how comfortable your dog is in his new harness, Yvonne! Thank you so much for the feedback 😊

Posted 1 year ago

“Excellent quality as always!”

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Posted 1 year ago

We are so pleased to hear that you are happy with the quality, Penelope! Thank you for the 5 stars! 😊

Posted 1 year ago

“Amazing customer service and amazing product!! I emailed for some help as I wasn’t sure what size harness my puppy would be and I got an email back from Gemma super quickly, she was so helpful with giving me the parts I needed for my puppy’s harness. The sizing is perfect, the quality is amazing, and it feels super comfy for my puppy! Thank you so much :)”

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Posted 1 year ago

It is great to hear that you are happy with the quality of your new harness and that Gemma looked after you so well 😊 Thank you for leaving us a review, Emily!

Posted 1 year ago

“Customer service is exceptional, so helpful. Harness is fantastic.”

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Posted 1 year ago

We love that the team looked after you so well, Rebecca and that you are pleased with your new harness. Thank you for your feedback 😊

Posted 1 year ago

“This is my second purchase... The first has lasted and only the top needs replacing as my dog caught it on something, plus it's 3 years old!! Love this harness, you really can get the perfect fit for your dog by ordering different sized pieces to make the whole harness . The harness is soft and very hard wearing, it doesn't cause fur to matt where the harness is in contact either. My dog gets a 3-5 mile off lead run in the countryside every day and this harness has seen lots of wear and washes. I wouldn't buy anything else. Highly recommend”

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Posted 1 year ago

It is great to hear that you have found your harness to be so hardwearing, Jane :) Thank yo for coming back to us and for taking the time to leave us a review 😊

Posted 1 year ago

“Brilliant service. They noticed I was ordering two different sized pieces and checked I was ordering for 2 dogs - which i was, rather than just carrying on. Can't rate them high enough.”

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Posted 1 year ago

It is great to hear you were pleased with the personal service! Thank you for taking the time to review us 😊

Posted 1 year ago

“Received amazing support finding the right size harness for my Cairn Terrier. I had to have a few replacement bits sent to get the fit right and this was made easy by calling them and they were super helpful. Elsie is nearly 4 now and has always had a Perfect Fit harness, it’s good to be able to just add the new bits you need as they grow. The harness lasted so well and this is my first total refresh.”

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Posted 1 year ago

it is lovely to hear that Elsie has always been in a PerfectFit and how pleased you have been with it, Cindy. Thank yo for taking the time to leave us a review 😊

Posted 1 year ago

“My dog. a cavaliere king charles spaniel boy called kym has only got three legs following an accident at four months old. i have spent hundreds of pounds over the last three years on harnesses in every style but never found one to fit well. Until my daughter told me about Perfect Fit and showed me hers. iI ordered one the same day, it was here within three days and the years of expense and searching are finaly over. The harnes is a perfect fit. The style is perfect, the material is soft and strong and it is so easy to put on my wriggly bouncey companian that getting ready to go walk is FUN at last. The idea of three separate pieces to fit three measurements of the individual dog is genius. The harness fits everywhere so no chance of him pullimg out. In fact it is so comfortable on him that he is no longer pulling in his haste to get to the end of his walk to get out of his usual contraptions. the Perfect Fit Harness is a lightweight perfect chaneable coloured harness that is just perfect.Thank you.”

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Posted 1 year ago

And thank you, Carol for taking the time to leave such a positive and thorough review! It is so lovely to hear how the harness has improved your walks with your pup and that the fit is right for him after his accident 😊

Posted 1 year ago

“Very helpful and great product that you can buy pieces separately.”

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Posted 1 year ago

Thank you for the review, Mandy. It is great to hear that you are happy with your harness and that the team looked after you well 😊

Posted 1 year ago

“This is the second harness I've bought from Perfect Fit. I have a crossbreed dog and no other harness fits as well. The service is excellent and so are the products. Would definitely recommend.”

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Posted 1 year ago

Thank you for coming back to us for a second time, Beverley and for taking the time to write us a review. It is great to hear that your find the harness a good fit for your mixed breed 😊

Posted 1 year ago

“Over time, we have bought various parts of the perfect fit harnesses as our dog has grown. Very pleased with the quality, service and adaptable nature of the harness.”

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Posted 1 year ago

It is great to hear that you are a fan of the modular design of the harness, Gina 😊 We love that you have been with us for the long haul!

Posted 1 year ago

“I have had very helpful advice with the fitting of a new harness for my Beddywhippet to replace the one she has had since a puppy and grown with her.”

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Posted 1 year ago

We are very pleased to hear that the team looked after you well to ensure the best fit for your Beddy/Whippet. Thank you for taking the time leave us a review 😊

Posted 1 year ago

“Harness fits perfectly with our pup. Rang in as suggested for such a young dog and was greeted warmly and was helped through the process of buying the correct harness for my puppy.really helpful and informative to me! Would definitely buy again if we need another harness!”

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Posted 1 year ago

It is just lovely to hear that the team looked after you well and that you are happy with your new harness, Daniel. Thank you for leaving us such positive feedback 😊

Posted 1 year ago

“Excellent”

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Posted 1 year ago

We are very pleased to hear that you think your new harness is excellent! 😊 Thank you for the 5 stars!

Posted 1 year ago

“Great little harness. My dog doesn't like things put over his head, so it's ideal. I'd love it if a grab handle could be added too.”

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Posted 1 year ago

Thank you for the feedback. We will pass your thought re. a grab handle on tot he development team 😊 We are very pleased to hear that you are happy with your harness.

Posted 1 year ago

“Love perfect fit harnesses. Last one lasted 10 years and 2 dogs until I left it in the woods! Rang and ordered new one with my guesstimate on size. Spot on! Thanks Jake!”

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Posted 1 year ago

Wow! 10 years! We just love hearing from our long-standing customers, Sheridan 😊 Thank you for coming back to us and for taking the time to leave us a review. We will be sure to pass your thanks on to Jake.

Posted 1 year ago

“Margot is comfortable in her harness and I am confident she is safely restrained in the car. The staff are so helpful in getting it right.”

PerfectFit 5 star review on 4th October 2024

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Posted 1 year ago

We love that Margo is comfortable in her new harness, Catherine. The red is definitely her colour! 😊

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,942 reviews