PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,615 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,615 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 14th August 2025

Danielle Holdsworth

PerfectFit 5 star review on 11th August 2025

Julie

Anonymous

799

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service and grest harness.”

Helpful Report

Posted 1 year ago

It is great to hear that the team looked after you well, Katie and that you are happy with your new harness. Thank you for leaving us your feedback!

Posted 1 year ago

“The new harnes fits beautifully and is nice and soft for my dog Gracie to wear! We are both very pleased!!”

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Posted 1 year ago

We love that both you and Gracie are happy with your new harness! We can't ask for a better review than that! :)

Posted 1 year ago

“Purchased this harness for my 13 week old irish setter puppy after a quick call to perfect fit . Customer service is excellent so friendly and helpful. Harness arrived quickly and am very pleased with the quality. Roscoe took to it very quickly and is very easy to put on .Although it was made very clear that these harnesses are not crash tested I feel much happier him being clipped to this than his collar in the car .”

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Posted 1 year ago

We are really pleased to hear this Mark, thank you so much :) Happy walkies to you and lovely Roscoe!

Posted 1 year ago

“Really helpful customer services, great service, fantastic project. Thank you”

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Posted 1 year ago

Our pleasure Magdalene :)

Posted 1 year ago

“Happy to recommend PerfectFit. Great customer service when I had to replace a T piece (and had ordered the wrong size) The issue was resolved immediately, and had the correct part within 24 hours. Even got some money back and paid into my account very quickly. Brilliant company.”

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Posted 1 year ago

Thank you David! Happy walkies :)

Posted 1 year ago

“Perfect fit harness is just simply perfect, looks super comfortable for my puppy, the customer service I received was 10/10 I will 100% be upgrading my harness as my puppy grows!!!! Buyers use this company with 100% confidence, you will NOT be disappointed. A*****”

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Posted 1 year ago

Thank you so much Luke :)

Posted 1 year ago

“This is now the third harness I've purchased from Perfect Fit, wouldn't go anywhere else!”

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Posted 1 year ago

What a fab video Judith! They are absolutely adorable! :)

Posted 1 year ago

“Great, friendly, customer service helped me to find the perfect combination of sizes for the three individual components in this harness. After four failed attempts in less than two years I now have a harness which fits my dog, doesnt rub her, and appears more comfortable with its fleecy layer where needed - and with a choice of top colours is stylish as well. Thank you so much.”

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Posted 1 year ago

It is just great to hear that we have been able to help with a well-fitting harness for your pup after so many failed attempts with other harnesses. Thank you for taking the time to review us :)

Posted 1 year ago

“Excellent customer service and the product is second to none! Ordered twice from Perfect Fit and no issues at all.”

PerfectFit 5 star review on 26th June 2024

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Posted 1 year ago

Thank you for coming back to us for a second time, Debbie! Your pup looks very smart in their harness! Thank you so much for sharing the photo and your thoughts :)

Posted 1 year ago

“Literally the perfect fit for our Labrador ! So comfortable for her and also really easy to clip on as she doesn’t like things over her head. Very easy to wash - I already washed it on low temp cycle at 30 and it came out perfect.”

PerfectFit 5 star review on 25th June 2024

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Posted 1 year ago

The fit looks great on your lovely Lab, Lea :) Thank you for taking the time to share the photo and leave us a review!

Posted 1 year ago

“Wonderful product”

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Posted 1 year ago

Thank you for the 5 stars, Alison! It is lovely to hear that you are happy with your new harness.

Posted 1 year ago

“Excellent service - very helpful and supportive Thank you Highly recommended”

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Posted 1 year ago

It is wonderful to hear that you were supported well in choosing the best size for your pup, Fiona! Thank you for the positive feedback!

Posted 1 year ago

“Fantastic service, my dog is only 6 months so we emailed measurements and images and they suggested a harness, it is a little loose and perfect fit offered various options, but as she is still growing we decided to keep the one sent, great staff all very personable.”

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Posted 1 year ago

It is great to hear that you found the team personable, Claire :) Wishing yo and your pup many happy walkies ahead!

Posted 1 year ago

“Firstly the harness itself is amazing, my pug hates having harnesses put over her head, she used to run away or play bite me when i put her harness on. Now she sits and waits for me calmly, I have definitely noticed a difference in the wanting to put it on. Its also really lightweight but sturdy, perfect for the summer and for escape artist dogs.”

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Posted 1 year ago

This is great feedback, AJ. Thank you! We love your pup is happier to put on her PerfectFit Harness! A happy pup is the best review!

Posted 1 year ago

“We have several of these. The lady that advises on sizing couldn’t be more helpful, she’s an expert! The harnesses are excellent, easy to wash, quick to dry, wear really well and are comfortable for the dog to wear.”

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Posted 1 year ago

Thank you for coming back to us once again, Julie :) It is great to hear that you found the guys on the phones helpful in choosing the best fit.

Posted 1 year ago

“We've had our original trusty PerfectFit harness for a good four or five years and it's still in perfect condition. However, recently we'd been thinking about a colour change to match our girl's Muzzle Movement muzzle, as we want her to look bright, noticeable, and non-threatening (even though we want people to give us space). I was able to buy a new top section for her existing harness, making it incredibly affordable. It took a matter of seconds to swap the colours over. I'm planning to buy a few different colours, so we can mix and match. This will be especially helpful over the winter when she insists on rolling in muddy puddles, as she can be wearing one colour while I wash another! Thanks for the great quality, ease of use, and speedy dispatch!”

PerfectFit 5 star review on 24th June 2024

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Posted 1 year ago

The jade looks great on her, Emma! We all need a range of outfits in our wardrobe :) Thank you for the lovely review!

Posted 1 year ago

“After help with fitting our boy we have found the perfect harness: comfortable, goodlooking.”

PerfectFit 5 star review on 23rd June 2024

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Posted 1 year ago

He is certainly looking very smart in his new harness, Christine. Thank you for sharing his picture :)

Posted 1 year ago

“Service and product is second to non. Had a perfect fit harness but now needed different parts as my elderly dog was changing shape ordered and arrived within a couple of days. Fits as it’s name ‘Perfect Fit’ lovely comfortable harness and lovely people to do business with”

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Posted 1 year ago

Thank you for your lovely feedback :) It is great to hear that you were able to adapt the harness to suit your dog's change in shape!

Posted 1 year ago

“Very pleased with my perfect fit harness. Jake was spot on with his helping me choose the correct fit.”

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Posted 1 year ago

We are thrilled to hear how happy you are with your new harness, Susan :) We will be sure to pass your thanks on tot Jake.

Posted 1 year ago

“Really pleased with my perfect fit harness. It was easy to adjust and fits my dog comfortably and is easy to put on and off.”

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Posted 1 year ago

Thank you for the review! We are very happy to hear that you are pleased with your dog's new harness, Jane and that you found it easy to adjust.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,615 reviews