PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,616 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,616 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my perfect fit harness. It was easy to adjust and fits my dog comfortably and is easy to put on and off.”

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Posted 1 year ago

Thank you for the review! We are very happy to hear that you are pleased with your dog's new harness, Jane and that you found it easy to adjust.

Posted 1 year ago

“This perfect fit harness was a perfect fit”

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Posted 1 year ago

Great to hear, John! We are very pleased to hear that we are living up to our name :)

Posted 1 year ago

“Comfortable harness without any restrictions on the shoulders. Great quality harness. Such amazing customer service, happy to help and prompt replies :)”

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Posted 1 year ago

We are very pleased to hear that you are happy with the fit and quality of your harness, Katie :) Thank you for taking the time to write us a review.

Posted 1 year ago

“Helpful advice received from my telephone call regarding correct size to order. Our dog had managed to chew through one of the attachments. Came really quickly even though 2nd class postage. New bit exactly what we needed. Great you can just order the piece you need.”

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Posted 1 year ago

It is great ti hear that you are a fan of the harness's modular design, Sonia :) We also love that you found the helpline helpful! Thank you for your lovely feedback.

Posted 1 year ago

“Quick delivery and item for well. Definitely be ordering again”

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Posted 1 year ago

It is lovely to hear that you received your harness in good time, Louise and that you are happy with the fit :) Thank you for the 5 stars!

Posted 1 year ago

“Fantastic customer service and fast delivery. Provided with clear instructions on how to fit. Easy to get on and off and no complaints from Mabel”

PerfectFit 5 star review on 21st June 2024

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Posted 1 year ago

Aw, Mabel looks great in the purple, Helen. Thank you for sharing. It is great to hear that you found the instructions useful and fitting easy :)

Posted 1 year ago

“I had great advice about which size to get for my 6 month old pup, Gus. The teal colour is great and the fabric super soft but strong. There will be plenty of growing room and I like the fact it undoes around the body and neck as he doesn't like things going over his head. It doesn't stop him pulling but it's much better than the old one”

PerfectFit 5 star review on 20th June 2024

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Posted 1 year ago

Gus certainly does look very smart in the Teal, Kate :) Thank you for taking the time to leave us a review and we are very pleased to hear that he is more comfortable in his new harness.

Posted 1 year ago

“Ideal for my cocker spaniel puppy he's ready started to fill out the harness as I was advised by their customer service speedy delivery and responses to my queries.”

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Posted 1 year ago

Thank you for your review, Mike :) Your pup is certainly looking very smart in his new harness. Remember that we are always her to advise on sizing when it comes time to upgrade. Wishing you both many happy walkies in the meantime.

Posted 1 year ago

“Ordered a replacement top part of harness. Ordering process easy to navigate. Product arrived ahead of time. Good communication throughout. Everything good.”

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Posted 1 year ago

It is just wonderful to hear that you found ordering your replacements quick and easy, June. Thank you for taking the time to leave us a review :)

Posted 1 year ago

“The fit is perfect and so comfortable”

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Posted 1 year ago

Thank you for the feedback, Michelle :) It is great to hear that your pup is comfortable in their new harness.

Posted 1 year ago

“Lovely product and great people to deal with. Very efficient service, will be using PerfectFit again. Thank you”

PerfectFit 5 star review on 19th June 2024

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Posted 1 year ago

Aw! Just look at your pup in their new harness, Amanda :) We look forward to hearing from you again in the future!

Posted 1 year ago

“Perfect!!! From seeking advise due to having a puppy, the quality of the harness. Truly is Perfect fit.”

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Posted 1 year ago

Thank you for sharing the lovely photos of your pup in their new harness, Samantha! We are loving the wine top and lead :)

Posted 1 year ago

“This is our third perfect fit in 12 years. Our Jack Russell has had one on twice a day in that time. He is a wanderer when walking sniffs every blade of grass and rarely walks in a straight line. Has never suffered any skin problems with rubbing and delight in getting his lead and harness on.”

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Posted 1 year ago

This is such lovely feedback, Bill. Thank you! We love hearing from our long-standing customers. Wishing you and your Jack Russell many happy walkies ahead :)

Posted 1 year ago

“Good advice and helpful instructions/video”

PerfectFit 5 star review on 18th June 2024

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Posted 1 year ago

We are so glad to hear that you found the instructions and fitting video helpful, Susan. Thank you for sharing the picture of your pup in their new harness. What a little sweetie!

Posted 1 year ago

“I have had dogs in my life for more than 30 years and the PerfectFit harness has to be the best harness that I have found. It's soft padding around the straps makes it Perfect for puppy soft skin and being able to change parts of the harness without replacing it all, means the harness will not have to be completely replaced. It is also adjustable allowing for growth of my puppy so, again, it will not need to be replaced. Full marks from us!”

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Posted 1 year ago

Thank you for your lovely review, Diane and for the full marks! What a lovely picture of your pup in their harness. Such a cutie!

Posted 1 year ago

“So easy to fit any part of the harness. No need to buy a whole new harness when just one piece of it needs replacing. Excellent service”

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Posted 1 year ago

We love that you are happy with the service that you received, Sarah :) Thank you for taking the time to leave us a review.

Posted 1 year ago

“The harness was too small, my bad measuring but Perfect Fit were on the case sent larger immediatley and the harness is great it really is a Perfect Fit, would highly recommend, they were helpful on the phone too”

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Posted 1 year ago

Thank you for your feedback, Shell :) It is great to hear that the larger pieces have sorted your fit and that you found the phone service helpful.

Posted 1 year ago

“Finally found a fully adjustable harness! Customer service advisor via chat was so helpful in letting me know what sizes the harness needed to be to fit my dog. He is 3 different sizes so not surprised other fixed sized harnesses didn’t fit him. Will definitely recommend in the future.”

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Posted 1 year ago

It is great to hear that you are happy with the fit, Wendy :) We love that you found the Live Chat useful in choosing your fit. Thank you for the feedback :)

Posted 1 year ago

“Well made harness which was recommended by trainer fits really well and have ordrerd different sizes as my dog has grown from puppy to adolescent”

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Posted 1 year ago

Thank you for upgrading your harness with us, Linda :) We are thrilled to be along with you on the way as your puppy grows :)

Posted 1 year ago

“Great product - we love our perfect fit harness and how you’re able to replace a part without having to buy a whole new harness. I was even more impressed with the outstanding customer service I received when I made a mistake with my original order (ordered the wrong harness part). Super quick response in cancelling one order and great communication. I really appreciated it!”

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Posted 1 year ago

Thank you for your feedback Rhianna. We are very pleased to hear that the team were able to sort you out with the correct piece nice and quickly :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,616 reviews