PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,619 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has taken ages to find a harness to fit our oddly shaped rescue dog, but we finally have one from perfect fit. Being able to buy the pieces individually has made all the difference, and Claude is now happy and comfy on his walks. Thank you so much to the extremely knowledgeable and helpful staff!”

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Posted 1 year ago

And thank you for your lovely review! :) We just love to hear when we have been able to help with a well-fitting harness for a dog who has struggled to find one in the past.

Posted 1 year ago

“This is the second dog I have bought a Perfect Fit harness for. This time for a puppy. I valued the phone consultation as to which size would be best, and the product itself is well made and comfortable. It is a good introduction to wearing a harness for my puppy.”

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Posted 1 year ago

We love that you found our phoneline helpful in choosing the correct size for your pup, Nona. Thank you for leaving us your lovely feedback.

Posted 1 year ago

“Excellent comfy harness for my 8 month old Cocker Spaniel, due to his age the customer service was brilliant as I ended up buying the 3 pieces in 3 different sizes and I accidentally bought 2 red top pieces, contacted customer services and they sent me out a blue one straight away with absolutely no rush to send the red one back, I would thoroughly recommend PerfectFit”

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Posted 1 year ago

Well, Monty certainly looks happy with his new harness, Caroline :) Thank you for sharing.

Posted 1 year ago

“Durable & comfy harnesses which allow full range of movement. And great customer service always!”

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Posted 1 year ago

Thank you for taking the time to review us, Danny :) We are very pleased to hear that you are happy with the quality and design of your new harness.

Posted 1 year ago

“Fabulous harness. I ordered the wrong sizes, phoned perfect fit & they were so helpful (I should have asked them first 😄). They sent different pieces to try & I didn’t need to return the wrong ones until I’d got all the right sizes & I I now have a harness that fits perfectly.”

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Posted 1 year ago

It is wonderful to hear that you were able to take advantage of our exchange service to ensure the best fit for your pup, Jane. Thank you for leaving us a review, it is much appreciated :)

Posted 1 year ago

“Helpful staff with prompt reply to emails. Recommended the right harness for my dog.”

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Posted 1 year ago

It is lovely to hear that the team looked after you well, Victoria :) Thank you for your feedback.

Posted 1 year ago

“Super fit, stylish, robust, and does the job. Arrived in excellent time. Packaged well with good instructions. Would recommend to all dog owners.”

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Posted 1 year ago

Thank you for recommending us, Connor :) We love that you are happy with the fit and design of your new harness.

Posted 1 year ago

“Very speedy delivery. Harness looks perfect. Not put it on my border terrier yet as she has been stripped today so would need to alter it again, but it looks fab and very secure. I’m sure she won’t escape out of this one!”

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Posted 1 year ago

It is great to hear that you have received your harness in good time, Debbie :) Wishing you and your lovely Border many happy walkies ahead!

Posted 1 year ago

“We always had an issue with the harness’ for our 4yo Cockapoo. She managed, on several occasions having tried various different types, to wriggle free. This does not happen with the Perfect Fit, it does exactly what it says on the tin! Thank you we now have peace of mind when out walking.”

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Posted 1 year ago

It is wonderful to know that your lovely Cockerpoo's new harness is giving you a feeling of security on your walks, Kirsty. Thank you leaving us your feedback :)

Posted 1 year ago

“Wholeheartedly recommend Perfect Fit harnesses. We had one previously for our old girl who we lost a couple of years ago, and just bought a new top insert for our new lad in a more masculine colour 💙 💚”

PerfectFit 5 star review on 11th June 2024

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Posted 1 year ago

Aw, it is lovely to hear that you were able to upgrade your existing harness to suit your new pup, Helen. Thank you for taking the time to leave us a review!

Posted 1 year ago

“I'm really pleased with both of the harnesses I have for my 2 dogs. Its the only harness that they can't get out of. Such good quality. Amazing help with ordering when I rang through.”

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Posted 1 year ago

Thank you for leaving us your feedback, Carolyn :) It's lovely to hear that you found the guys on the helpline useful in choosing your fit.

Posted 1 year ago

“Perfect fit harness was what it said, fitted perfectly. I ordered and paid for a matching lead which was not included. However this was rectified by first class post. Very pleased with it. I'm a little unsure about the padded lead, handle yes but the padding all the way up think it is going to get very dirty looking quite quickly.”

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Posted 1 year ago

“Great harness! Brilliant 3 piece bit of kit! Mix sizes to make your perfect fit. Staff so helpful when my original order wasn’t quite right, sent some different pieces for me to try. Great service! Very pleased with this harness.”

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Posted 1 year ago

It is wonderful to hear that you are happy with your new harness and the service that you received, Milo. Thank you for taking the time to write us a review.

Posted 1 year ago

“Good customer service and excellent product. Very soft, no edges to rub or make my dog's skin saw and very high quality. So pleased that I have just ordered one for my Husky as well.”

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Posted 1 year ago

Wow! Thank you for your TWO purchases, Debbi! We are very pleased to hear how pleased you are :)

Posted 1 year ago

“We have used Perfect Fit for both our dogs for nearly ten years. They are light, easy to fit, comfortable and don't restrict their shoulders. We regularly recommend them to other owners.”

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Posted 1 year ago

We really appreciate you recommending us to other owners, Sue! We just love hearing from our long standing customers :)

Posted 1 year ago

“The " Perfect 20 harness " was a perfect replacement for my dog's existing like for like harness. I'm hoping to replace the other 2 sections in time. Many thanks for the great service”

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Posted 1 year ago

Thank you for taking the time to review us, Patricia. It is lovely to hear that the replacement piece is working well for you. :)

Posted 1 year ago

“The best harness for your dog- each piece is sold separately so you always guarantee a comfortable fit and they are are strong too.”

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Posted 1 year ago

It is great to hear that you are happy with the fit of your pup's harness, Debbie :) Thank you for the feedback!

Posted 1 year ago

“Just ordered my third perfect fit harness for my dog as they are super comfy and great quality. Fantastic customer service”

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Posted 1 year ago

Thank you for coming back to us for a third time, Liz! AND for taking the time to leave use a lovely review :)

Posted 1 year ago

“Excellent product as always. Well made, suitable for the rough and tumble of active dogs.”

PerfectFit 5 star review on 10th June 2024

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Posted 1 year ago

Thank you for sharing this beautiful picture of your lovely gang, all in their PerfectFits. What a great photo! We love it :)

Posted 1 year ago

“I bought my first PerfectFit harness some 18 months ago and I was impressed with the service & knowledge of the staff then, so I had no hesitation going back to them as my dog has grown and the original harness was getting tight. The great thing with PerfectFit harnesses is that they are 3 pieces so if there is a need to replace it could mean that there is no need to replace all 3 making it cheaper. I opted to purchase two new bigger pieces though I could probably have got away with just the top part.”

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Posted 1 year ago

Thank you for leaving us such a thorough review, Gordon. It is great to hear that you have come back to take advantage of the harness' modular design and upgrade your harness now that you pup had grown :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,619 reviews