PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,079 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

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PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely new lead received quickly. Excellent service excellent product.”

Helpful Report

Posted 1 year ago

Hi Lynne! We're so happy to hear that you received your lead quickly and that you're pleased with both your order and our service. Happy walkies!

Posted 1 year ago

“We have tried so many harnesses and this is by far the best! It doesn't have to go over my dog's head (something he finds very aversive). It is comfortable, non restrictive, not bulky or heavy and won't cause him to overheat. It's easy to clean and really well made. If that weren't enough, the team are so helpful. Not site.whst size to get as Colby is a mixed breed, but by sending his girth measurement and some photos they were able to advise me. Really customisable as it comes in 3 parts, all of which can be replaced individually. Once the harness arrived I was able to send photos of my dog wearing the harness so they could check the fit was okay. Worth every penny!”

PerfectFit 5 star review on 17th October 2024

Helpful Report

Posted 1 year ago

Thank you for your fantastic review! We’re thrilled to hear that our harness suits your gorgeous Colby so well, and he can now enjoy a harness that doesn’t go over his head! We are pleased your experience was a good one and we can help! Happy walkies!

Posted 1 year ago

“Lovely harness. Great fit and very secure. Having the two rings is so useful”

Helpful Report

Posted 1 year ago

Hi Jill! Thank you for your wonderful review! We're so glad to hear that the harness fits your dog perfectly It’s designed for both comfort and security, so it's great to know it's working well for you! Thanks for choosing PerfectFit!

Posted 1 year ago

“There are poor companies, good companies and excellent companies like PerfectFit who REALLY go the extra mile for their customers. Having bought a harness for Charlie when he was younger, he’d outgrown it slightly. With the help of a customer services person who couldn’t have been nicer, they sent a girth piece which wasn’t the right fit. After another e mail conversation I was sent 2 more pieces free of charge. One fitted perfectly! How often nowadays do you get this level of fantastic customer service from a firm that REALLT cares about its customers? Cannot recommend PerfectFit high enough! Thank you from Liz & Charlie 🐶”

Helpful Report

Posted 1 year ago

Hi Liz! Thank you so much for your glowing review! We’re thrilled to hear that you and Charlie had such a positive experience with our brand. How gorgeous is Charlie by the wayWe’re committed to going the extra mile for our customers, and it’s rewarding to see that reflected in your experience. Thank you for recommending us, and give Charlie a cuddle from us!

Posted 1 year ago

“The harness was recommended by my dog trainer. It is the best one I have tried. My dog has never liked a harness being put on but does accept this one. With the padding and wide straps it seems comfortable and is easy to wipe off dirt.”

Helpful Report

Posted 1 year ago

Hi Clare! It is lovely to hear that the harness was recommended by your trainer, and you are super happy with it! Don’t forget you can always machine wash for those muddy walks! Thank you for taking the time to leave us feedback.

Posted 1 year ago

“Absolutely fantastic product and service. When the harness didn't fit a replacement harness was sent straight away and the support team were very good.”

Helpful Report

Posted 1 year ago

Hi Becky! We're over the moon to hear that you had a fantastic experience with both our product and support team! It's always our goal to provide quick solutions and ensure your pet is happy and comfortable. Thanks for your lovely feedback!

Posted 1 year ago

“Have used these harnesses for over 15 years and can't fault them. Comfortable, secure, hardwearing and they wash well. Have tried various makes in the past but found nothing as good as Perfect Fit. Excellent product!”

PerfectFit 5 star review on 16th October 2024

Helpful Report

Posted 1 year ago

Hi there, firstly, how sweet is your dog! They look super happy and comfortable in their harness! Thank you for taking the time to leave a review and for your support over the years. Happy walkies!

Posted 1 year ago

“Ordered a smaller part, it arrived promptly. These are so easy to use and staff very helpful.”

Helpful Report

Posted 1 year ago

Hi Amanda! We're so glad to hear that your order arrived promptly and that you find our products easy to use. It's wonderful to know that our team was helpful as well. Thank you for your kind words and for sharing your experience with us!

Posted 1 year ago

“Fits perfectly as the name suggests! Have always struggled to get the right fit for my girl and she pulls like mad. Harness works well and doesn't make her choke like collar/other harness. Very happy, thankyou!”

Helpful Report

Posted 1 year ago

We so thrilled to hear your dog's throat isn't impacted by the harness, our goal is to ensure they are as comfortable as possible, so pleased you are happy Vick. Thank you for taking the time to leave us a review.

Posted 1 year ago

“Perfect Fit answered my email the same day to tell me what size of perfect fit harness I needed and posted it out straightaway. Great service! And the product is excellent too.”

Helpful Report

Posted 1 year ago

We're so pleased to hear that our team was able to help you quickly and the best news is you are happy with your new harness. Thank you for taking the time to review us Paula, happy walkies!

Posted 1 year ago

“We use Perfect fit for both if our dogs a Caucasian and a Frenchie. The harnesses are practical, easy to use abd give good control. Highly recommended.”

Helpful Report

Posted 1 year ago

Hi David! We're thrilled to hear that our harnesses are working well for both your Caucasian and Frenchie, we bet they make a great duo! Thank you for taking the time to leave us feedback.

Posted 1 year ago

“Great service, really helpful to talk to somebody for guidance on the size. Quick delivery and the harness is perfect, thank you.”

Helpful Report

Posted 1 year ago

Hi there! Thank you so much for your fantastic review! We're delighted to hear that our team was able to provide the guidance you needed and that you're happy with the harness. Quick delivery is our goal, and we're thrilled you're satisfied. Happy walkies!

Posted 1 year ago

“Very helpful knowledgeable staff picked the right harness for my puppy. It is very good quality with room to grow.”

Helpful Report

Posted 1 year ago

Hi Kevin! Thank you for your wonderful review! We're so glad our staff could help find the perfect harness for your puppy. Wishing you both happy adventures together!

Posted 1 year ago

“Second time buying one of these. Love the D rings on front and back and they're so strong. The last harness out lasted his other ones by double the time. Really great.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for your amazing review! We're so glad to hear that you love the D rings and that the harness has outlasted others, this is great feedback. Happy walkies!

Posted 1 year ago

“Excellent customer service and help. Harness fits well.”

Helpful Report

Posted 1 year ago

Hi Jane, We're thrilled to hear that you found our customer service helpful and that the harness fits well. Thank you for taking time out of your day to leave us feedback. Happy walkies!

Posted 1 year ago

“Absolutely perfect, fits like a glove”

Helpful Report

Posted 1 year ago

Hi Jane, thank you so much for your fantastic review! We're over the moon to hear that everything fits perfectly. Happy walkies!

Posted 1 year ago

“Extremely helpful, especially Jake, who we spoke to on the phone recently.”

Helpful Report

Posted 1 year ago

Hi Deborah, thank you for your wonderful review! We're thrilled to hear that Jake was able to assist you and that you found this helpful. If you need anything else, don’t hesitate to reach out.

Posted 1 year ago

“Excellent customer service. Jen could not have been more helpful in finding the perfect fit for my 5 month old puppy. The harness is great quality and will 100% buy again.”

PerfectFit 5 star review on 14th October 2024

Helpful Report

Posted 1 year ago

Hi Kayleigh, firstly, let's address how adorable your puppy is! What a darling! We are so pleased Jen could be of help, we have passed on your thanks and she is delighted. Do get back in touch if you need any upgrade as your lovely pup grows. Thanks for leaving us a review, happy walkies!

Posted 1 year ago

“It seems a bit expensive for what you get BUT with a bit of adjustment the Perfect Fit harness fits perfectly and is easy to use, my dog likes it too much and has chewed up the girth strap which I have had to replace!!”

Helpful Report

Posted 1 year ago

Hi Robert, thank you for your review! We’re glad to hear the Perfect Fit harness works well with a bit of adjustment. Your dog is absolutely gorgeous and with that face it must be hard to stay mad at them! Sorry to hear about the chewed girth strap, but we're here to help if you need replacements! Happy walkies!

Posted 1 year ago

“Amazing customer service to help me find the right fit. Arrived and it’s really good quality. My dog looks very smart and secure.”

Helpful Report

Posted 1 year ago

We are sure your dog looks very smart in his harness, we are delighted we could be of help to find the right fit. Thank you so much for leaving feedback.

Posted 1 year ago

PerfectFit is rated 4.9 based on 3,079 reviews