PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,619 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t speak highly enough about perfect fit harness , I found the calculator so easy and accurate , my dog Wilbur just looks so comfortable and smart . The QR scanning code to fit for the first time is excellent and just makes it so simple . Perfect for people are too. So everything perfect 🤩”

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Posted 1 year ago

Thank you for leaving us such a lovely review. It is great to hear that you found the online calculator and QR code to the fitting video useful. Wonderful news, Julie! :)

Posted 1 year ago

“Great product, exceptional service. Thank you”

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Posted 1 year ago

It is lovely to hear that you are pleased with both your new harness and the service that you received, Anita, Thank you for taking the time to review us.

Posted 1 year ago

“The harnesses are well made and also gives the dog protection from chafing and are adjustable two of harnesses we have are three year old and still in perfect condition”

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Posted 1 year ago

It is lovely to hear that your harnesses are wearing so well, Peter :) Thank you for leaving us your feedback!

Posted 1 year ago

“Customer service was excellent and so helpful. I ordered the wrong size harness by accident and was sent the correct size very quickly with no quibble. Great that you can buy individual sections of the harness to replace damaged or worn out parts. Highly recommend.”

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Posted 1 year ago

Thank you for recommending us, Alexandra :) It is great to hear that the team looked after you well to ensure you have the correct part.

Posted 1 year ago

“Given Scout a new look for the summer, to go with his new turquoise collar and lead we got a matching top for his Perfect Fit harness.”

PerfectFit 5 star review on 7th June 2024

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Posted 1 year ago

Scout is looking very smart in his new Jade top piece! Thank you for the 5 stars!

Posted 1 year ago

“Great harness easy to use and puppy has found it comfortable to wear not attempted to chew it.”

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Posted 1 year ago

Well, that is an accolade in itself, Rosetta! :) We are very pleased to hear that your pup is comfortable in their new harness. Wishing you both many happy walkies ahead!

Posted 1 year ago

“I have always bought my harnesses from you,they are comfortable and last. I cannot fault this company. Excellent”

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Posted 1 year ago

We love hearing from our long-standing customers, Alison, so thank you for taking the time to leave us a review :)

Posted 1 year ago

“Absolutely perfect 👍”

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Posted 1 year ago

This is great news, Catherine! We love that we are living up to our name :) Thank you for taking the time to leave us your feedback.

Posted 1 year ago

“Excellent customer service, the recommended harness future perfectly.”

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Posted 1 year ago

Thank you for the 5 stars! It is lovely to hear that the team looked after you well.

Posted 1 year ago

“I spoke to a guy on the phone with my dogs measurements and type of dog and age etc and they talked me through best harness and size. Very helpful. Harness arrived and yes it’s a perfect fit and so easy to put on. The quality and feel of it is lovely. I struggled for ages to get one that fits comfy as my dog is long and thin and still growing so thank you for sorting a perfect fit and good fast service.”

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Posted 1 year ago

It is our pleasure, Tracey. It is just wonderful to hear that you are happy with the quality, design and fit of your nee harness. Thank you for your feedback :)

Posted 1 year ago

“Our now 3 year old cockapoo has had the same PerfectFit harness since they were around 1 year old. When our friend bought a new PF harness, it prompted us to measure our cockapoo. I called PF and received exceptional service from the advice and patience whilst I chose a new harness colour. Nothing seemed too much trouble and we also received exceptional service when we bought our first PF harness. Our cockapoo was just inbetweeen 2 sizes and it sounded like the exchange process would have been stress free had we needed to use it, but luckily we didn’t and it was a perfect fit for our cockapoo 😊 Can’t recommend PF enough for the customer service and product quality.”

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Posted 1 year ago

Thank you for your lovely review! It is great to hear that the team looked after you so well and that your lovely Cockerpoo is happy and comfortable in their new harness.

Posted 1 year ago

“Great company, great service, and even greater products. All three of my dogs have Perfect Fit harnesses and they are super comfy and secure.”

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Posted 1 year ago

We love that you have a PerfectFit for all THREE of your dogs, Lucy! Thank you for leaving us your feedback :)

Posted 1 year ago

“I had a problem with part of a harness which the pet shop where it was purchased refused to rectify so I contacted customer services at PerfectFit. They replied to my email quickly and were very helpful. The damaged item was replaced without any problem. Thank you”

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Posted 1 year ago

Thank you for the review. We are pleased to hear that your issue with the damaged piece was sorted.

Posted 1 year ago

“Absolutely fantastic company, so helpful. Sizing is great for my 4.5 month old weatie. We have tried about 3/4 different t harnesses since we got him and this one is the best and he seems so much more comfortable in it”

PerfectFit 5 star review on 4th June 2024

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Posted 1 year ago

Your lovely Westie is looking very happy and comfortable in his new harness! Thank you for your review and for sharing the lovely picture, Clair :)

Posted 1 year ago

“I bought a harness from Perfect Fit for my Golden Retriever Cooper and so far, so good! The website guides you on how to measure your dog, and then suggests the most appropriate harness. Arrived quickly, with an information booklet explaining how to fit it. It's a very well-padded harness which looks as though it will be very comfortable for your dog to wear. Cooper certainly seems happy with it! It has two D rings - one on the chest part, and one on the back - which give you options for the kind of walk you want to have. The harness I bought is quite chunky, but that's obviously because it's for a larger dog, and I like the sturdy feel. The website also asks if your dog is a puller (mine is), as this is also taken into account with their recommendation. Very happy with the product!”

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Posted 1 year ago

Thank you for your thorough review, Michelle. It is great to hear that yo found the online guidance helpful in choosing the correct sizing for Cooper. Wishing you both happy walkies! :)

Posted 1 year ago

“PerfectFit harness does what it says. My Golden retriever and cocker spaniel are both comfortable and secure on walks and in the car. The harness washes well. Hopefully they will last a life time.”

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Posted 1 year ago

It is just lovely to hear that both your pups are comfortable and secure in their new harnesses. Elaine. Thank you for leaving us your lovely feedback.

Posted 1 year ago

“Perfect fitting harness for our moyen poodle. He is only 7 months old so still have a bit of growing to do and we will be able to continue slightly alering it as he grows. We also love the style - his old harness looked a bit like a bra! This one has a nice simple desigh and looks great. We chose the orange one and it really shows up which is good for his safety too. All in all perfect! Thank you”

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Posted 1 year ago

Thank you for your review, Jane. We are pleased to hear that you like the style and design of the harness. Wishing you and your lovely Moyen many happy walkies ahead!

Posted 1 year ago

“The harnesses really are a perfect fit! I found the customer service fantastic, they helped me with the sizing for my dogs and my problematic dachshund cross who had previously slipped every shop bought harness were bought! No more escaping for Socks ! Highly recommended!”

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Posted 1 year ago

Thank you for recommending us, Suzi. We are pleased to hear that Socks is now safe and secure!

Posted 1 year ago

“This harness is excellent. We tried others but they all twisted on the dog and the fit felt very generic. The 3 adjustable and interchangeable parts to this new harness make fitting a doddle and our barrel chested elderly labrador now looks very happy. The size calculator was spot on. Thank you.”

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Posted 1 year ago

We love that you found the online size calculator helpful in choosing the best fit for your lovely lab, Nicholas :) Thank you for taking the time to leave us a review.

Posted 1 year ago

“Excellent harness, fits brilliantly and is nice and soft”

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Posted 1 year ago

Thank you! It is great that you have found the best fit for your dog and that you have found the harness to be nice and soft :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,619 reviews