PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,943 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The harness fits well and Agatha seems to find it very comfortable.”

Helpful Report

Posted 1 year ago

This is great to hear! Wishing you and Agatha many happy walkies ahead. Thank you for leaving s your feedback.

Posted 1 year ago

“As usual an excellent fitting harness from PerfectFit. I have used their dog harnesses for 10 years now and they last and are so easy to wash”

PerfectFit 5 star review on 27th August 2024

Helpful Report

Posted 1 year ago

We love hearing from our long-standing customers, Teresa. Thank you for taking the time to review us. Wow 10 years! 😃

Posted 1 year ago

“Love it! So easy to walk our puppy”

Helpful Report

Posted 1 year ago

This is great to hear, Audrey 😃 Thank you for the 5 stars! Wishing your and your puppy many happy walkies ahead!

Posted 1 year ago

“Was uncertain of the correct sizing of the harness required, phoned and spoke to Jake - who guided through the best size options and fittings, he even took the time to guide me through the web pages to ensure I purchased the correct set up. Delivery was superb as was the fit on Mawgan our 4 1/2 month old Welsh Springer Spaniel. Left him wearing the harness for a few hours in the house to get used to it, we then tried a walk. It's quite simply worlds apart from where we were with collar and lead, he was relaxed and just walked slack lead most of the way, there was none of the stress we previously had. As he grows I know where I will be getting further harnesses from. Thanks for your excellent service and support.”

Helpful Report

Posted 1 year ago

It is just wonderful to hear how the harness has transformed your and your Welsh Springer's walks, Justin. Thank you for taking the time to write us a review and we will certainly pass your thanks on to Jake 😃

Posted 1 year ago

“I’ve only ever bought one harness for my lab and she has worn it since 10 mths old. At age 5 when the clasp broke on the girth section it was very easy to replace that one section. Even when I ordered the wrong size Perfect Fit replaced it very quickly. Super comfy and secure.”

Helpful Report

Posted 1 year ago

Thank you for leaving us a review, Leona. It is great to hear that you and your lovely Lab have been with us for so many years! Wishing you many happy walkies ahead! 😃

Posted 1 year ago

“Well it is a perfect fit on my dog. I was unsure of what size to order so contacted them and they were very quick to respond with a recommended size, which fits lovely. It is a well made harness, and does not rub behind the front legs. Happy customer and happy dog”

Helpful Report

Posted 1 year ago

Well, we can't get a better review than a happy customer and happy pup! Thank you for taking the time to leave us your feedback, Karen 😃

Posted 1 year ago

“Perfect fit was recommended by 2 friends. It does “exactly as it says on the tin”😁 Fits our beagle perfectly and is soft and comfortable. Great customer service who were able to confirm the fit from photos I sent them. Highly recommend”

PerfectFit 5 star review on 26th August 2024

Helpful Report

Posted 1 year ago

Thank you for recommending us, Helen and thank you to your lovely friends for recommending us to you! 😃 It is wonderful to hear that we are living up to our name. Wishing you and your Beagle many happy walkies ahead!

Posted 1 year ago

“I've had one of these harnesses for 5 years and it is great. I wanted to get another one so I could wash one and still have one to wear! Fit so well and the fact all pieces can be purchased separately is great when they are puppies and still growing. Excellent speedy delivery too - thank you 😊”

Helpful Report

Posted 1 year ago

And than you for the lovely review, Nina! We just love hearing from our long-standing customers 😃

Posted 1 year ago

“Perfect for our border terrier, we have tried so many harnesses over the years and never managed to get one just right as although he is a small dog he’s quite stocky. The dog is fuming though as he can no longer escape!”

Helpful Report

Posted 1 year ago

It is great to hear that he is happy and secure in his new harness, Angela! Thank you for the lovely review! 😃

Posted 1 year ago

“Good service. Good fit. Easy to put on and take off.”

Helpful Report

Posted 1 year ago

This is exactly what we like to hear! Thank you for your lovely review 😃

Posted 1 year ago

“First perfectly, love the neon yellow colour. Thank you Perfect Fit!”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with the fit, Amy and that you are a fan of the High Vis Yellow! 😃 Thank you for the 5 stars!

Posted 1 year ago

“Love these harnesses and the fact that I can purchase separate pieces. I always use them on my rescue lurchers that can be all shapes and sizes!”

PerfectFit 5 star review on 24th August 2024

Helpful Report

Posted 1 year ago

Your lovely rescue Lurcher looks very smart and comfortable in their new harness, Janet 😃 Thank you for sharing the picture!

Posted 1 year ago

“Sought advice with sizing over the telephone and the staff member was very helpful. Sought advice by email on the fit of the harness by sending photos in. Prompt response with helpful instructions on adjustments recommended. Good range of colours and sizes.”

Helpful Report

Posted 1 year ago

It is great to hear that you found both the phone and email services helpful, Claire 😃 Thank you for taking the time to leave us a review.

Posted 1 year ago

“Brilliant comfy harness. I needed to try two new pieces, customer services had them with me the very next day and they were a 'Perfect Fit'! Brody loves his new harness because it doesn't have to go over his head and I love that using a training lead on the back and front clip is really helping with his loose lead walking.”

Helpful Report

Posted 1 year ago

It is great to hear that Brody is happy in his new harness. We wish you lots of luck with your training 😃

Posted 1 year ago

“I was recommending perfect fit by our trainer, we struggled with our puppy putting on other harnesses but he just loves his perfect fit harness. The fact that it came in different pieces meant that we could have a harness that fitted him ‘perfectly’. I have just purchased another one in a different colour as he loves the water and muddy puddles, and whilst his original one washes and dries easily having a spare harness comes in handy”

Helpful Report

Posted 1 year ago

We love your wash-one-wear-one idea, Amanda! Thank you for the review! 😃

Posted 1 year ago

“I have a 7 month old lurcher and was recommended Perfect Fit via Facebook groups. I was not disappointed. The advice I got about fit was excellent. Emails were responded to very quickly. Size recommendation was spot on. Quality and workmanship is excellent too with soft felting for comfort. Really easy to get on and off and Mabel hasn’t had any issues wearing it. Great service and product”

PerfectFit 5 star review on 23rd August 2024

Helpful Report

Posted 1 year ago

It is great to hear that the team looked after you well and that Mabel is happy in and comfortable in her new harness, Marie 😃 Thank you for the lovely feedback.

Posted 1 year ago

“3rd harness we've bought from PerfectFit. Really pleased with them”

Helpful Report

Posted 1 year ago

Wow! Great to have you back with us for a third time, Sally! Thank you for the 5 stars! 😃

Posted 1 year ago

“Really pleased with the new harnesses for my 13 & 14 year old mini dachshunds. Fast delivery, and I was very impressed with the exchange scheme which I had to use to get the PerfectFit on my small lady. Dogs very comfortable in them on their long walks.”

PerfectFit 5 star review on 22nd August 2024

Helpful Report

Posted 1 year ago

It is really good to hear that you found the exchange service useful in finding the best fit for your girl, Tracy :) Wishing you many happy walkies ahead!

Posted 1 year ago

“Perfect Fit were so helpful in sorting out my dog's new harness. I had ordered a mix of sizes that werent compatible and they pro actively called me to check what i needed. I missed the call and so I sorted the issues out over email and a phone call, they explained how all the pieces can go together and gave me several options to try. They sent me several pieces to try on my dog for free to get the perfect fit. then i simply returned the unwanted pieces - which was super easy to do too. I am very grateful to all the staff at Perfect fit especialy Steph Chamings who took their time to look at photos of my dog and guide me in the right direction. Everything was sorted out quickly too which meant i could take the new harness on holiday as i had hoped! PERFECT FIT ... PERFECT!”

Helpful Report

Posted 1 year ago

Thank yo for taking the time to leave us such a lovely review, Lydia :) It is great to hear that you are happy with the service that you received and that you are happy with the fit. We will be sure to pass your thanks on to Steph :)

Posted 1 year ago

“Hadn't ordered one of these before but it was a type of harness our rescue dog already had when he came to us, so easy decision to buy another. Really helpful company, gave free advice on getting the right size, useful fitting videos on the website and prompt delivery. Not the cheapest on the market, but very good quality and comes as 3 pieces which are size interchangeable to get that perfect fit, so worth paying a little extra.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review, Lisa. We are very pleased to hear that you decided to stay with us :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,943 reviews