PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,619 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Both my dogs have Perfect Fit harnesses. In fact they each have multiple colours ! What can I say, they fit perfectly and both my pooches are odd shapes. Short legs, long bodies and deep in the chest. No other harnesses come close to fitting properly. I wouldn't dream of buying any other harness. The team at perfect fit are also so helpful and delivery is ultra quick.”

PerfectFit 5 star review on 3rd June 2024

Helpful Report

Posted 1 year ago

What great photos, Fiona. Thank you for sharing :) It is great to hear that both of your pup's have a PerfectFit and especially that they have them in multiple colours! The blue certainly looks very smart!

Posted 1 year ago

“I called Perfect Fit for advice on sizing as my puppy is a large 8 month old labradoodle. They helped me get the perfect size for him. I was really impressed with the fit and quality.”

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Posted 1 year ago

This is great to hear, Chetna! Wishing you and your lovely Labradoodle many happy walkies ahead :)

Posted 1 year ago

“Literally the perfect fit! A very helpful company which helped me find the appropriate harness for my anxious and nervous rescue dog. Very satisfied with the harness which is secure and comfortable.”

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Posted 1 year ago

Thank you for your lovely review, Ceirios. We are very pleased to hear that you have found a safe and secure fit for your nervous pup and that the team looked after you well.

Posted 1 year ago

“Always order from this Company. Love how harnesses are in 3 parts and can be replaced/changed as your puppy grows. Bought this for our puppy as our Cocker Spaniel passed. These harnesses are safe and sturdy.”

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Posted 1 year ago

Thank you for your lovely review, Barbara. We are so sorry to hear about your dog's passing. We wish you and your new puppy many happy adventures in the future from all of us at PerfectFit.

Posted 1 year ago

“I needed a piece for my perfect fit harness, the person was very helpful and I received it within a few days. I have tried a couple of other harnesses but can honestly say PerfectFit is reliable and so easy to put on. My boy knows it's walk time when I pick the harness up and is eager to get it on.”

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Posted 1 year ago

Aw, it is lovely to hear that your boy is always excited to put his harness on ready for his walk. Thank you for the lovely feedback, Theresa.

Posted 1 year ago

“Spent a lot of time and money trying to find a harness to fit our dachshund, she is in between a mini and a standard, the only problem I had with the harness was the webbing rubbed her, so I have covered it. It no longer rubs. Love the fact the harness come in three sections, so when one part wears out I can replace that part.”

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Posted 1 year ago

Thank you for your feedback, Heather. The harness shouldn't rub, so we wonder if it might be worth us checking the fit for you. If necessary, we can send you out some alternative pieces to try to see if we can improve on the fit. If you would like to explore this option, please email us at: info@perfect-fit-dog-harness.com

Posted 1 year ago

“Great fit and great customer service”

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Posted 1 year ago

Thank you for your lovely feedback, Jane :) We love that the team looked after you well and that you have a good fit for your pup.

Posted 1 year ago

“Gemma went above and beyond to get the right fit for my dog. The clever thing about this harness is the 3 x parts. Some animals due to their shape need different sizes for each part. This is a very comfy harness however my dog is a little annoyed as I have far more control over her! Thanks for all your patience and help it was very much appreicated.”

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Posted 1 year ago

We will be sure to pass your thanks on to Gemma, Lucy :) Thank you for your feedback. It is great to hear that you are a fan of the modular design.

Posted 1 year ago

“The harness made by PerfectFit is the best product that we have found for our mixed breed dog. It fits him perfectly unlike the orginal one. The ethos of PerfectFit is wonderful, not only is the product very cleverly designed and beautifully made but the fact that they swap out parts free of charge until you get it exactly right is probably the best customer service that I have ever experienced.”

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Posted 1 year ago

Thank you for your feedback, Max! We love that you are happy with the service that you received and that your lovely mixed breed has a well-fitting, comfortable harness :)

Posted 1 year ago

“Fab customer service!! Really helpful team sending additional pieces with no effort to ensure the best fit before settling & using! Thank you!!”

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Posted 1 year ago

It is our pleasure, Rebecca! We love that you were able to take advantage of our exchange service to ensure the best fit for your dog. Thank yo for for taking the time to leave us your thoughts.

Posted 1 year ago

“It really does what it says. The modular sytem allows you to get a perfect fit. It washes easily and 3 years later it is still going strong.”

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Posted 1 year ago

Thank you for your feedback, Wendy! It is great to hear that your harness is still going strong after 3 years :)

Posted 1 year ago

“From my first call I was impressed with the fantastic customer service. I was steered through the measuring process and advised which harness would be most appropriate for my dog. The delivery was spot on time and the backup service to ensure the harness fitted properly was excellent. The harness is a 'perfect fit' and I will not go anywhere else now. Thank you PerfectFit and Gilly who was amazing, very knowledgeable and had a great sense of humour, which really made the process a pleasure.”

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Posted 1 year ago

Thank you for the lovely review, Sue. It is great to hear that you had such a positive experience with us. We are very pleased that you have the PerfectFit for your pup and we will be sure to pass your thanks on to Gilly :)

Posted 1 year ago

“I ordered my dog a 15 harness and unfortunately there were parts of it that didn’t fit and then I thought the top piece was too small. I emailed PerfectFit and they were amazing! They sent me out the bigger size to try. A friend of mine is a stockist in PerfectFit harnesses and she said that the 15 is fine but would need alternative sizes for the top piece etc. On the three occasions that they had to send me out different sizes and pieces, the communication from the staff were amazing! They provided an excellent customer service, extremely helpful and nothing was too much trouble! Now I have a harness that fits him I can’t wait to add more colours to his wardrobe.”

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Posted 1 year ago

It is great to hear that you were able to take advantage of our exchange service to ensure the best fit for your pup, Rose. We looking forward to hearing from you again when you are choosing your new colours!

Posted 1 year ago

“Fab replacement part to harness …….”

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Posted 1 year ago

Thank you for the review and 5 stars, Claudine!

Posted 1 year ago

“I order four harnesses, two for my dogs and two for my mums dogs. All miniature dachshunds.The first three fit perfect however the one harness for a puppy didn’t fit. The customer service I received after this was brilliant and could not fault them. They sent me different sizes to try so quickly and we found the perfect size! I would recommend these harnesses and this company and will also always purchase my harnesses from perfect fit the quality and service is great.”

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Posted 1 year ago

Thank you for leaving us such a lovely review, Christina! It is great to hear that we found the best fit for all FOUR of your and your Mum's Mini Daxies. We look forward to hearing from you in the future.

Posted 1 year ago

“Eaasy to fit, comfortable for my dog/”

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Posted 1 year ago

Thank you for the review, Michael! It is great to hear that your dog is comfortable in their PerfectFit :)

Posted 1 year ago

“I love this harness. Having the three separate pieces means it is easy to fit properly. I have two I use and now have ordered a new front piece as he's stretched it pulling, that's after three years. It doesn't stop him pulling but with also using the double ended lead I have good control.”

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Posted 1 year ago

We love that you love the harness, Glenys! :) It is great to hear that the harness gives you more confidence when your pup pulls.

Posted 1 year ago

“I’ve bought a lot of harnesses and never have I bought one that fits like it was made for her until I ordered Perfect Fit! It’s better for her too as she hates things going over her head. Perfect Fit has actually given my girl her freedom back as she can go on a flexi again (something I’d never attach to a collar on a chihuahua!). Thank you PerfectFit! The only issue I have is I want all the colours!”

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Posted 1 year ago

If that gorgeous, happy face isn’t the sign of a comfy dog, we don’t know what is! Thank you so much for taking the time to review the harness, it’s a delight to read how comfy your Chihuahua is in their PerfectFit and how it allows her freedom! We can’t wait to see the next colour on her, happy walkies! 💛

Posted 1 year ago

“Perfect fit for my dog. I also had an excellent customer service experience. Highly recommend.”

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Posted 1 year ago

Yay! We are super thrilled to hear that we could help you and your dog! Thanks for taking the time to leave us a review and happy walkies! 💛

Posted 1 year ago

“I have nothing but praise for the harness and customer service I received from Perfect Fit.”

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Posted 1 year ago

Hello Audrey It’s so nice to hear such a kind review about us and our harness, we are chuffed we could help. Happy walkies!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,619 reviews