PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,619 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,619 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 17th August 2025

802

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fits perfectly! Not a surprise - they’re always great!”

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Posted 1 year ago

This is awesome Liz! Thanks for the review 💛

Posted 1 year ago

“Really good customer service, quick response and helpful comments which helped clear up some questions on sizing. The harness itself is amazing, fits him perfectly, doesn't slip at all and lets him walk and run normally. It's also comfortable for him and well made. Thankyou! He loves it!”

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Posted 1 year ago

Hi Amy Thank you so much for taking your time to leave us a review. It’s great to hear we could advise on finding your dog something comfortable as well as giving him his freedom for his runs! We are always here if you have any questions! 💛

Posted 1 year ago

“Love the harnesses we have had 1 for over 2 years and 1 for a year and still as good as new. I bought 2 complete new ones as I wanted a new colour and it's great to have a spare so one can be washed and we still have a harness. Very well made works well, fits well with our German Shepherd and Golden Retriever”

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Posted 1 year ago

Hi Julie It’s a real pleasure to hear how your German Shepherd and Golden have had their harnesses for years and there still in good shape, that’s the goal! 🙌 Thank you for being a loyal customer and for taking the time to leave us a review. We hope they look great in their new colours! 💛

Posted 1 year ago

“Customer service so helpful and friendly. My dog is a cross breed. The operator patiently took all my dog’s measurement and the harness was a “Perfect Fit” and put together. Arrived in two days second post, along with a booklet with instructions and other products. Would use every time.”

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Posted 1 year ago

It is great to hear that the team looked after you well and that you received your harness in good time. Thank you for the lovely review, Linda!

Posted 1 year ago

“Fantastic harnesses and great range of colours”

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Posted 1 year ago

It is great to hear that you are a fan of the harness, Meg and that you like you like our different colour options :)

Posted 1 year ago

“It is easy to put on, especially as he doesn't like anything over his head, and it looks comfortable.”

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Posted 1 year ago

We love when we have been able to help with a harness for a dog who dislikes having things over their heads. Thank you for taking the time to leave us a review.

Posted 1 year ago

“Brilliant service, very helpful.”

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Posted 1 year ago

It's great that the team looked after you well, Scott! Thank you for the 5 stars!

Posted 1 year ago

“This harness grows with your puppy. As they grow just order a new part, no need to order a whole harness, so that's why it's always a perfect fit.”

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Posted 1 year ago

Thanks for taking the time to review! We are pleased that we could help you find the right upgrade for your ever growing pup! 🙂

Posted 1 year ago

“Seen perfect fit highly rated amongst the dachshund IVDD community. We purchased ours after our dog had grade 5 Ivdd surgery as she needed a good harness to aid her recovery. Customer service was just what I needed in such a stressful time! They sent out a smaller size without me even asking. Thank you so much”

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Posted 1 year ago

Hi Kathleen Firstly and most importantly, we want to wish your Dachshund a speedy recovery, we hope they are better and ready to cause mischief in no time at all! We know how stressful it is when anything happens to our pets, but IVDD surgery is such a big thing to deal with. We are really pleased we could help find something suitable for your dog, especially at a worrying time. Sending all the happy and healing thoughts your way! You got this! 🥰

Posted 1 year ago

“Very helpful advice on a customer support call. As advised we bought the one larger harness part ( of three). The harness is now a comfy fit for our dog.”

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Posted 1 year ago

Hi Richard, thanks for the review! It’s great to hear we could help find a simple and effective upgrade to ensure your dogs harness is perfect! Happy walkies! 🥰

Posted 1 year ago

“Perfect fit are brilliant. Realised my pup had put on some weight and needed a new longer girth strap. It was easy to order, perfect fit when tried on and came very quickly, very efficient service. Also the good thing about it was only buying one piece of the harness and not having to replace the whole thing. Win win”

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Posted 1 year ago

Thank you for taking the time to leave us a review. We are so pleased the harness could be modified to fit your dog and be comfortable again with just one piece! We are always here to help. 🙂

Posted 1 year ago

“Absolutely loveeee these training leads! And the harnesses! So my girls already had PerfectFit harnesses that I’d bought and got fitted when at a dog festival -love them! Perfect! No issues! Now for the training leads… I’ve been walking my dogs on flexi extended leads since pups however I’ve been through over 7 of these leads (my dogs are just turning 2 years old) and I was sick of them snapping, my hands hurting, the dogs pulling etc… decided to have a look on PerfectFit as I’m a big fan of the harnesses and the ended up ordering 2 of the 2m training leads. Took a little to get used to but omg these leads are amazing! And my dogs walking on the leads has improved sooo much, like no more pulling and jerking. Love the adjustable length and it’s so comfortable to hold. Honestly I’m so impressed and I stay commenting about how much I love them. Deffo worth it!!”

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Posted 1 year ago

Hi Rhiannon What a lovely review to read! 🥰 We are so thrilled you are a loyal fan of the harnesses but also that you now use the training leads and are finishing them really useful! It is lovely to hear how it’s helped your girls walking and we totally agree with you about the fleece on your hands! 🙂 Happy walkies!

Posted 1 year ago

“Really happy with our new harness, fits like a glove”

PerfectFit 5 star review on 28th May 2024

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Posted 1 year ago

What a gorgeous German Shepherd you have!🥰 We are utterly delighted to hear it’s a perfect fit for them, thanks for taking the time to review. 🙂

Posted 1 year ago

“George loves his new harness! Light weight, great qualitywith extra padding, he seems much happier...walking tall! Really quick and helpful customer service with the PerfectFit team assisting with sizing after I sent a photograph with the initial combination. Replacement items were received promptly. Would definitely recommend.”

PerfectFit 5 star review on 27th May 2024

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Posted 1 year ago

Hi Michelle Thanks so much for leaving us a review. We are pleased to hear how we could assist with exchanges and get something that was perfect for your dog. The beach pictures are so nice, your Schnauzer is modelling their harness beautifully! 🥰

Posted 1 year ago

“We have ordered several perfectfit harnesses for our three Dogs, our latest is our 14 week old puppy. We cannot fault any of the perfecfit team for help & advise when measuring & ordering our harnesses. Delivery has always been super quick & never a problem with sending one back if not quite right & ordering another one. Our latest purchase for our puppy fits amazingly & we know we can order new sides when she starts to out grow it (which won't be long by the looks of it!!)”

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Posted 1 year ago

Thank you for coming back to us once again, Mandy! It is great to hear that you have trusted in us for all of your dogs, including your new puppy :) We really appreciate you leaving us such a lovely review!

Posted 1 year ago

“I have been using Perfect Fit harnesses for many years now. They are great quality, well made, comfortable, you can get a great fit, they last for many years, and it is all backed up with great customer service.”

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Posted 1 year ago

What a lovely review, Lisa. Thank you :) We love hearing from our long-standing customers!

Posted 1 year ago

“Excellent harness - works really well on our 12 week old puppy. Like the fact that we can change out sections as she grows.”

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Posted 1 year ago

We love that you are a fan of the harness' modular design which you can upgrade as your little one grows. Thank you for taking the time to write us a review :)

Posted 1 year ago

“Great service from start to finish. Expert advice offered. Our rescue whippet is already much happier having his harness on. Would definitely recommend.”

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Posted 1 year ago

It is wonderful to hear that you are happy with the service and advice that you received. Wishing you and your lovely Whippet many happy walkies!

Posted 1 year ago

“Great fit and easy to interchange parts when required.”

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Posted 1 year ago

Hi Sarah Not only is it lovely to read such a nice review but your photo of those 4 happy faces says it all! 🥰 Thanks so much for leaving the review.

Posted 1 year ago

“Our 5y/o rescue dog Phoebe, is a rather odd shape, so it was good to find a harness where you can mix & match the parts to obtain the 'PerfectFit'. This harness is a great idea & ensures that every dog gets its best fit.”

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Posted 1 year ago

Thank you, Keith. We love when we have been able to help with a well-fitting harness for a pup who has struggled in the past. Thank you for your review and wishing you and the lovely Phoebe many happy walkies!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,619 reviews