PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,943 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service was informative and very friendly. Harness really good and comfortable if only my puppy would agree when I’m putting it on!😀”

Helpful Report

Posted 1 year ago

It is great to hear that the team looked after you well, Carolyne. Here are a couple of link to videos which might help getting your nervous pup used to their new harness: https://www.instagram.com/p/C4xxmtRic-2/ https://www.instagram.com/p/C5yLY7oIFbM/

Posted 1 year ago

“My mixed breed rescue dog is a slightly awkward (though lovely!) shape, and had managed to slip out of other well known brands. I was recommended PerfectFit by another dog owner, and we are on our second harness!! Only due to wear and tear but they are wonderful and highly recommended.”

Helpful Report

Posted 1 year ago

Thank you for the review, Una! We love that we have been able to help with a well fitting harness for your lovely mixed breed rescue. Wishing you both happy walkies! 😃

Posted 1 year ago

“Hi perfect fit I am so pleased with this harness for Mike & it is a perfect fit he's happier with it being soft & comfortable,right from using the harness he has improved walking also having a gentle control when he gets excited about meeting other dogs. I can't praise the product enough thank you so much,why go anywhere else when this is the best ever,one very happy doggie and owner Di & Mike xx”

Helpful Report

Posted 1 year ago

Thank you for leaving us such a lovely review, Di! It is just wonderful to hear that Mike is happy and comfortable in his new harness. Wishing you both many happy walkies ahead! 😃

Posted 1 year ago

“Our dog has a deep chest but narrow shoulders so the Perfect Fit harness is the only one that can fit him properly.”

Helpful Report

Posted 1 year ago

It is great to hear that you have a found a good fit for your pup, Karin :) Thank you for the review!

Posted 1 year ago

“I was recommended Perfect Fit by a dog trainer and I am very impressed. The harness fits perfectly and I love how adjustable it is. It’s ethical and great for training purposes.”

Helpful Report

Posted 1 year ago

Thank you for the lovely review, Adeline and thank you to your trainer for recommending us! Wishing you good luck with your training 😃

Posted 1 year ago

“From first contact to sending a photograph of our tiny puppy to delivery of Perfect harness .... Excellent service .. Harness is just right and comfortable.”

Helpful Report

Posted 1 year ago

This is just lovely to hear, Barbara! Wishing you and your little one many happy walkies to come! 😃

Posted 1 year ago

“Reuben is much more under control in his PerfectFit harness. He isn't pulling as much and he seems comfortable when it's in place. Very pleased.”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with Reuben's new harness, Gail and that he is comfortable in it. Thank you for taking the time to leave us a review!

Posted 1 year ago

“I came across perfect fit after speaking to a dog owner on holiday last year. Their little dog had a great harness on and they told us it was perfect fit. I phoned and got great advice and we now have the perfect harness for my Cavapoo. Also great that the pieces come separately so you can inter mingle the sizes.”

Helpful Report

Posted 1 year ago

Thank you Alison 😃 We love that you found the phone line helpful in choosing the best fit for you pup!

Posted 1 year ago

“The 2m training lead is great: it gives greater control, is adjustable in length, comfortable to hold and comes in a wide range of colours. It's easily strong enough to hold my 43kg dog.”

Helpful Report

Posted 1 year ago

Thank you for the review! We love that you are happy with your new lead and that you are finding it comfortable and strong 😃

Posted 1 year ago

“We have just bought a perfectFit harness and lead for our new dog, our resident dog already has the set. We wouldn't use any other harness or lead for our dogs, they really are the best. Ordering was easy and delivery was quick. Thank you PerfectFit.”

Helpful Report

Posted 1 year ago

And thank you, Julie for taking the time to leave us a review. It is great to hear that you have come back to us for a harness for your new pup! 😃

Posted 1 year ago

“I e-mailed for size advice and received a prompt response. My harness was received within a few days and is an excellent fit with room to grow. I have spent a lot of money on ill fitting harnesses so am very pleased to have found the PerfectFit brand.”

PerfectFit 5 star review on 18th August 2024

Helpful Report

Posted 1 year ago

What a lovely photo, Shirley 😃 Thank you for sharing! It is great to hear that you found our email service helpful in finding the best fit for your pup.

Posted 1 year ago

“Excellent made to measure mix and match to get the perfect fit for any dog. Very helpful friendly staff. We were very happy with the harness we purchased for our dog.”

Helpful Report

Posted 1 year ago

It's great to hear that you are happy with your pup's new harness Keith 😃 Thank you for reviewing us!

Posted 1 year ago

“Really helpful. Excellent advice on fitting with follow up check to make sure it fitted. Highly recommend and would advise use of fitting advice via photos to ensure proper fit.”

Helpful Report

Posted 1 year ago

It is great to hear that you found sending pics of your pup helpful in achieving the best fit, Joanna :) Thank you for your lovely feedback!

Posted 1 year ago

“Made a great difference to our boys, perfect fit, no rubbing, helped with the pulling also thanks!”

Helpful Report

Posted 1 year ago

And thank you to you too, Wanda for your lovely review. Wishing you and your boys many happy walkies ahead!

Posted 1 year ago

“Customer service is very good”

Helpful Report

Posted 1 year ago

It is great to hear that the team looked after you well, Louise :) Thank you for the 5 stars!

Posted 1 year ago

“This harness has proved really great for my dog, with it's variable fit positions that are easy to change and the seperate pieces. It is also good as it is so lightweight. My main reason for purchasing was that in the heat of the sun my dog doesn't need her harness to lock more heat in. This allows free movement without over heating.”

Helpful Report

Posted 1 year ago

Thank you for your lovely review :) We love that you are finding your pup's new harness nice and lightweight for use sunny weather.

Posted 1 year ago

“Ordered over the phone and the lady was extremely helpful. I paid for next day delivery and received it in less than 24 hours 😁 the product was very easy to assemble and seemed a lot more comfortable than his last one and great that it comes in 3 sections so you only have to replace sections as the dog grows. Will definitely recommend to all friends and family with dogs. Very happy customer”

Helpful Report

Posted 1 year ago

Thank you so much Adrena! Happy walkies to you :)

Posted 1 year ago

“By border terrier’s, Ronnie and Reggie are loving their PerfectFit harnesses. We used the online size calculator and each needed a different size but they really are a perfect fit. Thank you.”

PerfectFit 5 star review on 15th August 2024

Helpful Report

Posted 1 year ago

We love this Helen! Ronnie & Reggie look fab in Red & Blue. Thank you for taking the time to send a review and share this piccie with us :) Happy walkies!

Posted 1 year ago

“Purchased this product 2 years ago. It arrived quickly. It is slightly bigger than our last one purchased and material wider. Expected it to be wider and fluffier as new but not longer (approx 1 cm). Really like this as excellent product.”

Helpful Report

Posted 1 year ago

Lovely to hear, thank you so much Teresa :)

Posted 1 year ago

“Fantastic harness. Really comfy for the dog. Excellent craftsmanship. Also great customer service. I have chosen the wrong size, I received replacement with no time. Highly recomended.”

Helpful Report

Posted 1 year ago

Thanks so much Barbara :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,943 reviews