PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,079 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

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PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really helpful and friendly service for our 6 month Dalmatian puppy, we have tried so many different harnesses over the last 3 months and none of them have fitted her properly. The team at PerfectFit helped me get the right size for her on email, delivery was fast and the product is excellent, our puppy is really comfy in the harness and the lead is so much nicer to hold than our previous halti lead. Fantastic business, will definitely use them again.”

Helpful Report

Posted 2 years ago

Thank you for taking the time to review us, Louise :) It's great to hear that your Dalmatian pup is comfortable and happy in her harness and that you are comfortable holding the lead! Happy walkies!

Posted 2 years ago

“What a super helpful company with brilliant products. Just purchased replacement harnesses for our 2 mixed breed dogs after 3 years of constant wear. The team at Perfect fit are really knowledgeable and the opportunity to swap different parts of harnesses to ensure a ‘perfect fit’ is brill. Our dogs walk well, don’t pull and are easy to manoeuvre using these harnesses instead of just a collar. Thank you for making walks more fun!!”

Helpful Report

Posted 2 years ago

We are thrilled to hear that your harnesses are improving your walks! Fabulous news! We are also pleased to hear that the team looked after you well. Thank you for the lovely review :)

Posted 2 years ago

“Great quality product, amazing customer service, can't fault PerfectFit! We have LLM for our staffordshire bull terrier - he's slightly on the large side to standard possibly a cross and it is the perfect fit funnily enough. It's got enough room to grow with him, is lightweight and offers good control. He is a strong puller and it's definitely reduced it. The lead hoop is on the back which feels safer for when he pulls as it doesn't pull up into his chest/neck. He's happier because it offers him a bit more length on his lead. I measured him and ordered the recommended products we exchanged the chest piece for a bigger size (small for medium). I contacted customer service and they sent out the piece which I received within 48 hours (for free). We decided to keep the medium as it's adjustable and the small was just a few inches too small for his chest (the small has minimal/no adjustment at all). I packed up the small and returned back to Perfect Fit and it was so simple to do for the cost of postage. Would definitely recommend to others and was recommended to me by my parents who have 2 harnesses for their two dogs and have had them for 4-5 years and still going strong. Really great for long term use as the pieces are adjustable and customisable. Really great product thanks so much!”

PerfectFit 5 star review on 22nd November 2023

Helpful Report

Posted 2 years ago

Thank you so much for writing us such a positive and thorough review, Jamie. It really is much appreciated. We love that your beautiful Staffie's harness is now fitting perfectly after the exchange (the jade looks great on him, by the way!). Wishing you many happy walkies ahead!

Posted 2 years ago

“I cannot recommend the efficiency and service from this company enough. The after sales support is excellent and I now have a "perfect " harness " that is just right! Thank you”

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Posted 2 years ago

We're very happy to hear that the team looked after you well to ensure a good fit for your pup, Penelope :) Thank you for the review!

Posted 2 years ago

“PerfectFit’s harnesses are incredibly well made, my Rottweiler cross certainly puts harnesses through their paces. Their customer service is also second to none. I wouldn’t get a harness from anywhere else.”

Helpful Report

Posted 2 years ago

Thank you for leaving us such a lovely review, Marc! Wishing your and your lovely Rottie cross many happy walkies :)

Posted 2 years ago

“Great harness. Very easy to fit. Prompt delivery.”

Helpful Report

Posted 2 years ago

It's wonderful to hear that you are pleased with the harness and that you received it in good time. Thank you for taking the time to review us :)

Posted 2 years ago

“Very good product. Ideal for our dog.”

Helpful Report

Posted 2 years ago

We are pleased to hear that the harness is perfect for your dog, Charles :) Thank you for the 5 stars!

Posted 2 years ago

“The perfectfit harness really is the perfect fit for my pup! The customer service is phenomenal, they were so helpful in making sure that Simba would be comfortable and still have room to grow too. Don't even think about any other harnesses, this is the one you need!”

Helpful Report

Posted 2 years ago

What a lovely review, Sonya. Thank you! It is wonderful to hear that you were pleased with the service that you received and that Simba is happy and comfortable in his new harness. Wishing you both happy walkies :)

Posted 2 years ago

“I recently purchased a replacement part for my PerfectFit harness. Wanting to be sure I was buying the right size I contacted PerfectFit directly. The person I spoke to helped me immediately and in a very friendly manner. The part arrived very quickly and the harness is now fully restored. Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much for the review :) It's great to hear that the team helped you to get your harness up and running again!

Posted 2 years ago

“Fits really well, really good quality, really long lasting (and we have an active, boisterous dog!). The customer service is outstanding.”

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Posted 2 years ago

It's great to hear that the harness can withstand your bouncy pup! :) Thank you for the 5 stars!

Posted 2 years ago

“PerfectFit is a brilliant harness, with its interchangeable parts you get a harness that truely fits your breed. Have used for my older dog and now the pup, so as he grows we just need to change parts as and when needed. If your dog is a puller the extra D ring at the front gives even more control. They wash well and have different colours too. The service and advice from the Team at Perfect Fit is outstanding and they are so prompt to send out parts when you need them - Amazing all round, can't recommend enough.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to write us such a thorough and positive review! We are so pleased to hear that you like the modular design, quality and colours of the harness :)

Posted 2 years ago

“Brilliant service Helped us get the correct fit for our dog”

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Posted 2 years ago

It s lovely to hear that you were pleased with the service that you got and that you have the right fit for your pup. Thank you so much for the review :)

Posted 2 years ago

“The harness is great quality and the customer service I received was amazing. I have tried several different harnesses but none seem to fit my very small cross breed very well. The first harness ordered was abit big so they sent me a replacement part to try and also the tiny harness. I’m very happy with the purchase and would recommend this company.”

Helpful Report

Posted 2 years ago

We are thrilled to ear that you are happy with your purchase, Natalie. It's just lovely to hear when we have helped with a good fitting harness for a pup who has struggled to find one in the past :)

Posted 2 years ago

“Perfect fit harness 40mm is amazing, on arrival, I followed instructions and wasn't quite sure about the fit. I phoned and the advice given was amazing, really helpful and knowledgeable. They sent out some new components and now we have the Perfect fit harness. The service received was 5 stars. Would recommend to anyone looking at getting a harness.”

Helpful Report

Posted 2 years ago

Thank you for the recommendation and 5 stars, Sarah :) It is just great to hear that you are happy with the fit of your pup's new harness!

Posted 2 years ago

“Very helpful and it does what they say it does - it’s a perfect fit!”

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Posted 2 years ago

We are very pleased to hear that you are happy with the fit of your new harness, Paula :) Thank yo so much for the review!

Posted 2 years ago

“We were recommended a Perfect Fit harness by our trainer for our German Spitz, the harness arrived the next day and although it was a little big, a chat with Customer Support and a few pictures sent and I had some choices to build a smaller harness for him. Great to experience helpful and prompt service, highly recommended, the harness fits great and has reduced his pulling tendencies.”

Helpful Report

Posted 2 years ago

We are very happy to hear that you had a good experience finding the best fit for your lovely Spitz. Thank you for taking the time to write us such a lovely review :)

Posted 2 years ago

“Absolutely fantastic. The harness is so easy to put in and fits perfectly.”

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Posted 2 years ago

Thank you for the 5 stars, Kelly! We are very happy to hear that you think your new harness is fantastic! :)

Posted 2 years ago

“Pleased as always with my purchase. No other harness matches up to Perfect Fit.”

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Posted 2 years ago

We're very pleased to hear that you think we can't be matched, Juliet :) Thank you for the lovely review!

Posted 2 years ago

“…it’s a perfect fit! Recommend post spinal surgery (IVDD), easy on & off with no back or neck stress. Nicely padded around all the clasps and contact points. Looks very smart and Basil is very happy to wear it!”

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Posted 2 years ago

It lovely to hear that Basil is happy and comfortable in his harness after his surgery, Allison :) Thank you for your review, it's much appreciated!

Posted 2 years ago

“Brilliant service. Came within days. Harness fits our dog like a dream. Extremely pleased and would definitely use the site again”

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Posted 2 years ago

Thank you for your lovely review, Teresa :) We are very pleased to hear that you have a dreamy fit for your pup!

Posted 2 years ago

PerfectFit is rated 4.9 based on 3,079 reviews