PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,946 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,946 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service along with excellent perfect fit harness, I had great difficulty in finding a harness to fit my small dog I highly recommend your products.”

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Posted 2 years ago

Thank you for your review, Judith! We are so pleased to hear that you found your PerfectFit with us after having difficulty in the past :)

Posted 2 years ago

“Best harness you can get for your dog. Easy, and quick to put on and remove. Endless adjustment possibilities, and very well made.”

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Posted 2 years ago

Thank you for the 5 stars Tomasz! We're very happy to hear that you consider us to be the best harness. Wishing you many happy walkies! :)

Posted 2 years ago

“Perfect, fits much better than any others I’ve bought and it is adjustable so it will hopefully grow with my pup. Much easier to put on too. Win win”

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Posted 2 years ago

It's great to hear that you are finding the PerfectFit easy to put on. We look forward to helping you to upgrade your harness as your puppy grows :)

Posted 2 years ago

“After having one dog escape out of her harness in the street, and another one refuse to walk when she had one on, I decided to try a couple of Perfect Fit harnesses. When they arrived I was a bit surprised as they looked so small - but fit so well when I tried them. The dog who lay down when a harness was put on bounced outside immediately with hers on and walked so well (we'd been using a collar and lead which I was a bit worried about), and the one who was the escapologist is now snug and unable to slip out of this harness. Thanks, Perfect Fit xx”

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Posted 2 years ago

Thank you for taking the time to write us such a detailed review, Jane. We are thrilled to hear that your pup who didn't like wearing her previous harnesses is now happy and comfortable in her PerfectFit and your other little one is safe and secure. Happy walkies to all three of you! :)

Posted 2 years ago

“Best harness. Each piece is a ‘perfect fit’”

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Posted 2 years ago

We're very pleased to hear that you have found the 'PerfectFit' for your pup, Gwynne :) Thank you for taking the time to review us!

Posted 2 years ago

“Ordered wrong size to start with only needed a girth strap as other pup had chewed it! Sent email at the weekend and replacement arrived Tuesday. Really impressed with customer services and as always with these harnesses and fact can just replace parts rather than full harness. Definitely recommend.”

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Posted 2 years ago

Thank you for your recommendation :) We're pleased to hear that your replacement piece got to you in good time. The warehouse team are super speedy!

Posted 2 years ago

“I recommend Perfect Fit harnesses to my dog training clients as well as using them on my own dogs. These good-quality harnesses are brilliant. My older dog has been wearing his for 3 years and it is still going strong. I love the fact that single pieces can be bought separately if the dog changes size or if you want a spare piece. My older dog has two girth pieces. The smaller one is used without his coat and the larger is used over his coat in the winter. Being able to buy separate pieces also meant that I only had to replace one part of my younger dog's harness when he put on weight. We got him as a very underweight rescue so he went from 5kg to 6.4kg with proper nutrition. Customer service is brilliant, complete with fitting advice if you need it.”

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Posted 2 years ago

Thank you for taking the time to review us, Wendy. You certainly seem to be using the modular design to its full advantage :)

Posted 2 years ago

“Great product and fantastic customer support. Happy dog and happy mum.”

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Posted 2 years ago

It's lovely to hear that you and your pup are both happy with your harness, Sandra. Thank you for the lovely review :)

Posted 2 years ago

“The harness is very comfortable and the staffs are super friendly and helpful. Great shopping experience.”

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Posted 2 years ago

We're very pleased that the team looked after you well, Jingyi. Thank you for the 5 stars! :)

Posted 2 years ago

“Ive searched for a couple of years for the perfect harness for my Fernando. He’s the shape of a baked potato with matchstick legs and a tiny head so not an easy task but I’ve finally found the right harness for him with PerfectFit.”

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Posted 2 years ago

A great review, Katie, thank you! We are thrilled to be the ones to fit Fernando perfectly :)

Posted 2 years ago

“Love the harness, will be ordering another!”

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Posted 2 years ago

We are so happy that you love the harness, Megan. Thank you for the review! :)

Posted 2 years ago

“Such a lovely, soft, comfy, easy to adjust, strong dog harness. I’m definitely going to use these in future. The company are really helpful and prompt communicators so I’d recommend this harness.”

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Posted 2 years ago

Thank you for your lovely review, Alison. We agree that your pup is looking very comfortable in their harness :)

Posted 2 years ago

“Super service, great quality products. This is my second and I highly recommend!”

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Posted 2 years ago

It's great to hear that you are happy with the quality of your harness and that you have cone back to us a second time :) Thank you for your lovely review, Emma!

Posted 2 years ago

“Best harness we've ever had for our two westies (and the only one neither has been able to wriggle out of). I particularly like how the harness is modular and so can be fitted to perfection, as well as replacing only those sections that need it! In addition, the dogs like that it can be put on without going over their heads, which they never seemed to like with other harnesses. Washes extremely easily and dries quickly.”

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Posted 2 years ago

Thank you for taking the time to write us such a lovely review :) It's so great to hear that you and your little Westies are happy with the fit and design.

Posted 2 years ago

“I bought one of these harnesses six years ago and my dog still wears it. Have just purchased another one for our other dog who is 18 months now. They are great and the adjustable straps mean they are indeed a perfect fit. Lovely and soft but hard-wearing too. Nice selection of colours to choose from.”

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Posted 2 years ago

Thank you, Gail :) We love to hear from returning customers. It's just great yo hear that you are happy with the fit and design of the harness.

Posted 2 years ago

“Finally after trying so many different types and makes of harness we have found one that fits and he likes.”

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Posted 2 years ago

Thank you for the 5 stars, Lynne :) We are very happy to hear that you search for a harness to fit your dog is over!

Posted 2 years ago

“I think PerfectFit are wonderful. Their customer service is excellent, very friendly and extremely efficient. Nothing is too much trouble for them. I would highly recommend them to any other dog owner.”

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Posted 2 years ago

It's great to hear that you were impressed with the service you got, Peter! Thank you for taking the time to review us :)

Posted 2 years ago

“I ordered my PerfectFit harness over the phone, just giving the one measurement required and the breed of my dog (a YorkieRussell) I paid over the phone and received my purchase through my letterbox on the second day after the order was placed, which was what I was told. The harness really is a perfect fit! It's easy to put on, once I'd got the hang of it. And my little dog is very comfortable in it. He walks in a more relaxed manner, and is a delight to take out now. I just need to purchase the lead to go with it now. It will be lighter and less cumbersome. Thank you.”

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Posted 2 years ago

It's just lovely to hear that your little one and you are having lovely, relaxed walks using your new harness. We're pleased to hear that you are considering a matching lead too :) Thank you for your review, Carol.

Posted 2 years ago

“Very pleased with Whispers new harness, everyone I spoke to was so kind patient and helpful thank you very much indeed.”

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Posted 2 years ago

And thank you for your lovely review, Anne :) Wishing you and Whisper many happy walkies ahead!

Posted 2 years ago

“Really excellent customer service and assistance. These harnesses fit so well and the dogs look comfortable wearing them.”

PerfectFit 5 star review on 24th September 2023

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Posted 2 years ago

We are very pleased to hear that the team looked after you well, Penny :) Your little one looks very smart in the rainbow! Than you for taking the time to review us.

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,946 reviews