PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,941 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,941 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 21st December 2025

900

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and excellent delivery”

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Posted 10 months ago

We love that the team looked after you well and that you received your order in good time. Thank you for the review!

Posted 10 months ago

“I have tried other harnesses from cheap to expensive and the perfect fit ones are the best”

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Posted 10 months ago

It is great to hear that you have found us to be the best, Raymond! Thank you for leaving us a review! 😊

Posted 10 months ago

“We had a new dog and knew we needed a Perfect Fit harness for her as we've been using them for family dogs for years. Our harness arrived very promptly, it was clearly comfortable, but the chest piece was a little too big. I emailed Perfect Fit and the new piece arrived within days.Thank you Jake! We so appreciated the excellent service!”

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Posted 10 months ago

It is wonderful to hear that Jake sorted your exchange quickly, Holly. We love that you have been with us for years! It is always lovely to hear from a long-standing customer! 😊

Posted 10 months ago

“Another dog......Another perfect fit harness. Excellent.”

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Posted 10 months ago

Thank you for coming back to us, once again Susan and for leaving us a review! 😊

Posted 10 months ago

“Following the successful purchase of one harness for one of our dogs decided to invest in a second harness for our other dog. Harnesses have proved to be secure and seem comfortable on our dogs, well made and a great fit.”

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Posted 10 months ago

Thank you for coming back to us for 2nd time Christiaan and thank you for leaving us your feedback! 😊

Posted 10 months ago

“I can highly recomend this Company . Harness which can be fixed to any size and dog's breed are very comfortable , easy to change any parts when nessesery . The telephone conversation was very helpful with any kind of return.”

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Posted 10 months ago

It is lovely to hear that you are a fan of the design and adjustability of the harness, Grazyna! 😊 Thank you for taking the time to leave us a review.

Posted 10 months ago

“Ordered Sunday arrived Tues. used perfect fit for years so just a simple remove broken piece and replace and resize the new.”

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Posted 10 months ago

Thank you for coming back to us once again, Dani and thank you for the 5 stars! 😊

Posted 10 months ago

“Staff were very helpful in guiding me to the correct size of harness.”

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Posted 10 months ago

It is wonderful to hear that the team looked after you well, James 😊 Thank you for the 5 stars!

Posted 10 months ago

“Superb customer service from PerfectFit. We received prompt and sound advice from Jake who was able to suggest the perfect harness for us. We have purchased the harness and training lead and it has made a huge difference to how our (large) puppy behaves on his lead. Thank you Jake!”

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Posted 10 months ago

It's is wonderful to hear how well Jake looked after you, Maria. We will be sure to pass on your thanks to him! 😊 We love that your new harness has made such a difference to your walks.

Posted 10 months ago

“I love the idea that I only need to replace a small part of the harness when it wears out rather than the whole thing.”

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Posted 10 months ago

It is great to hear that you are a fan of the harness's modular design, Sarah! Thank yo for the review! 😊

Posted 10 months ago

“I use PerfectFit harnesses for all 'My girls'. I first started using them as one of the 'girls' has hydrocephalus and has a shunt and valve system fitted. As a consequence she cannot have anything around her neck. The PefectFit harness suits her 'perfectly' and she has her ID and medic alert tags fitted to the shoulder straps. I was so pleased with her harness I bought them for all my girls, and my son now has his in one too.”

PerfectFit 5 star review on 25th January 2025

Helpful Report

Posted 11 months ago

Aw, thank you for taking the time to leave us such a lovey review! We love that your pup with medical conditions has benefitted from the harness's design and that you and your son have fitted all of your girls out in a PerfectFit! 😊

Posted 10 months ago

“This was perfect for our dog. The only improvement would be a collar in the same colour!”

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Posted 11 months ago

Thank you for your feedback, Marion 😊 It is great to hear that you are happy with your pup's new harness. We will certainly pass your thoughts re. a collar in the same colour on to the development team.

Posted 10 months ago

“Very happy. Katy is a cross breed and a very funny shape. The first combination didn't fit, but second pieces arrived very quickly and we're perfect. Great customer service.”

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Posted 11 months ago

It is great to hear that you found out exchange service helpful in getting the best fit for your pup, Dawn 😊 thank you for taking the time to leave us a review!

Posted 10 months ago

“3 Dogs with at least 2 PerfectFit harnesses each, been a repeat customer for 12 years! and would have gone elsewhere if the harnesses were not asbsolutly top notch!”

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Posted 11 months ago

Wow! 12 years, Gavin! 😊 Thank you for coming back to us once again! It is wonderful to hear from our long-standing customers! Thank you for the review.

Posted 10 months ago

“Prompt delivery and a good product. Very satisfied.”

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Posted 11 months ago

It is great to hear that you are happy with your new harness and that it got to you in good time, Caryll. Thank you for the review! 😊

Posted 10 months ago

“After a very helpful chat on the phone to discuss sizing. My puppies harness arrived very quickly. Lovely quality, beautiful made, & fits Perfectly. Just like it advertises. Couldn’t be happier.”

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Posted 11 months ago

It is wonderful to hear how happy you are with your new harness, Shirley! We love that the team looked after you well, you are happy with the quality and ft and that it got to you in good time 😊

Posted 10 months ago

“I was recommended to this company after try different makes and I thought ere we go but I am so pleased with my rough collie harness she definitely comfortable in it I will definitely be recommending they were brilliant at helping me get the right size thank angela”

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Posted 11 months ago

Thank you for your review, Angela 😊 It is great to hear how pleased your are with your Rough Collie's new harness!

Posted 10 months ago

“Perfect replacement for the parts that were needed to accommodate an expanding girth line! Happens to us all I suppose with age. ☺️. I am sure he is a lot more comfortable now 😍. Delivered in quick time too. Thanks very much”

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Posted 11 months ago

And thank you for the review! 😊 We certainly know the feeling! It is great to hear that your dog is more comfortable in their larger piece.

Posted 10 months ago

“Best harness by a country mile! We have a couple now for our Pug and will be ordering more soon. Amazing fit and control with the front D ring, well made and also come in a vast array of colours!”

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Posted 11 months ago

Wow! Thank you for the amazing feedback, Adrian! 😊 We look forward to hearing from you again when it is time to update your lovely Pug's wardrobe with a new colour!

Posted 11 months ago

“I brought a very small harness for our puppy when we first got her to which I received excellent service in selecting the right fit. Since then she has grown a lot, so I have purchased a new harness which again I had fantastic service on the phone. Helped me to select the right size and new parts sent out quickly. Really helpful, excellent quality harnesses along with excellent customer service! Thank you very much I am sure we will be purchasing more (additional!) in the future!”

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Posted 11 months ago

And thank you, Jane for your lovely and thoughtful review! It is great to hear that the team looked after you so well to ensure the best fit (and then upgrade) for your pup. We certainly look forward to hearing from you in the future as your puppy grows 😊

Posted 11 months ago

PerfectFit is rated 4.9 based on 2,941 reviews