PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,050 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,050 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

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PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great harness, fits well and seems comfortable”

Helpful Report

Posted 1 year ago

We love that you are happy with the fit of your new harness and that your dog seems comfortable in it 😊 Thank you for the review!

Posted 1 year ago

“Love these harnesses. The customer service is second to none, they really do make sure the harnesses are a perfect fit and the fact that they come in three pieces which can be mixed and matched means no issues with tight or loose areas. They wash well and, so far, seem to be sturdy and long lasting for my very pully hound.”

Helpful Report

Posted 1 year ago

We love that you love the harness, Susan! 😊 It is great to hear that the team looked after you you well to ensure the best fit and that you are happy with the quality of the harness. Thank you for the review!

Posted 1 year ago

“We've had our perfect fit harness for about a month and it's been great! It's a really comfortable fit for our dog and doesn't move around her body at all during walks. 😃🐾”

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Posted 1 year ago

It is wonderful to hear that you are happy with your pup's harness after using it for while, Willow. Thank you for taking the time to review us 😊

Posted 1 year ago

“Brilliant personal service. So helpful and you get to speak to an actual human without having to go through looks of “press 1 for…”. Highly recommend”

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Posted 1 year ago

We always love a chat on the phone! We are pleased to hear that you found our helpline helpful in choosing the best fit for your pup. Thank you for the lovely review 😊

Posted 1 year ago

“Very good customer service. I emailed and spoke to someone by phone to ask for advice. Easy to put on and off. Our golden retriever pup has been happy to wear it from the start.”

Helpful Report

Posted 1 year ago

It is lovely to hear that your Goldie pup is happy in their PerfectFit, Sian and that you found the phoneline helpful. Thank you fro the review 😊

Posted 1 year ago

“The most comfortable soft fabric with a fit customised to my dog's unique shape. Highly recommend!”

Helpful Report

Posted 1 year ago

Thank you for recommending us, Lucinda! We love that you are a fan of the super-soft fleece padding and that you are able to find the best combination of pieces to fit your dog 😊

Posted 1 year ago

“Brilliant long lasting products. A rare problem with a product swiftly dealt with by Gilly. Exceptional customer service. Very pleased. Thank you PerfectFit 🐶”

Helpful Report

Posted 1 year ago

And thank you for your lovely review, Jane 😊 It is great to hear that our products are standing the test of time! We will be sure to pass your thanks on to Gilly.

Posted 1 year ago

“This is my third set of harnesses. I have two dogs so thats six in total. They are brilliant. I have to wash them daily as my fur babies have sensitive skin. The first set i bought is just begining to look a bit tatty. On saying that washed every day for five years. Pretty good i think.So yes they are brilliant. Highly recomend.”

Helpful Report

Posted 1 year ago

Wow! Thank you fro coming back to us for a third time, Angela! We are very pleased to hear that your harnesses are standing the test of time ans wear! 😊

Posted 1 year ago

“Good communication, speedy despatch and easy to follow fitting guide and how to return parts for your perfect fit. Fortunately everything fitted on arrival so no need to test the exchange service.”

Helpful Report

Posted 1 year ago

It is wonderful to hear that you found ordering your harness quick and easy, Joanne and that the fit was right first time. Thank you for your lovely feedback! 😊

Posted 1 year ago

“We couldn't find a harness to fit our collie. The modular system of PerfectFit allows us to use different sizes so that it fits. After years of use and coping with her pulling, we experienced a break which was no surprise. With this system we were able to replace just that section.”

Helpful Report

Posted 1 year ago

It is great to hear that you are a fan of the modular design, Rebecca! Thank you for your review 😊

Posted 1 year ago

“I was advised by our dog trainer to get this for my small Jack Russell. Amazing.”

PerfectFit 5 star review on 4th March 2025

Helpful Report

Posted 1 year ago

Aw, what a great fit for your little Jack! We love the red on him, too 😊 Thank you, Verity!

Posted 1 year ago

“Very friendly and helpful,would recommend you to all my friends.”

Helpful Report

Posted 1 year ago

Thank you for recommending us, Christine! 😊 It is just lovely to hear that the team looked after you so well!

Posted 1 year ago

“Helpful service to choose the right size replacement part for our harness.”

Helpful Report

Posted 1 year ago

We love that the team looked after you so well, Monica! Thank you for your lovely feedback! 😊

Posted 1 year ago

“Very helpful customer service, efficient and friendly and will ensure that your harness is correct putting the dog’s welfare first. Would definitely recommend for a quality product,”

Helpful Report

Posted 1 year ago

Thank you for recommending us, Sharon 😊 It is great to hear that you are happy with the quality of your new harness and that the team looked after you so well.

Posted 1 year ago

“Fabulous customer service team and excellent harnesses - the flexibity of the Perfect Fit system and knowledge (and patience) of the team made the process of "fitting" my anxious, reactive boy very easy.”

Helpful Report

Posted 1 year ago

We love that we helped to make fitting your nervous boy easier, Nicola. Thank you for leaving us a review 😊

Posted 1 year ago

“Very helpful customer service. Replaced our fist perfect fit harness which was 8 years old. New one is lovely and fits well”

Helpful Report

Posted 1 year ago

Thank you for coming back to us for a second time, Dawn 😊 It is great to hear that you are happy with your pup's new harness and that the team looked after you so well.

Posted 1 year ago

“Receive products on time very happy fitted my dogs perfectly”

Helpful Report

Posted 1 year ago

It is great to hear that you are happy with the fit Michael and that they got to you in good time. Thank you for the feedback! 😊

Posted 1 year ago

“Excellent service & advice. Don’t waste money on other harnesses as we have in the past. I would highly recommend!”

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Posted 1 year ago

Thank you for recommending us, Tim! It is great to hear that the team looked after you well! 😊

Posted 1 year ago

“I have a mix breed so I needed to email to find the best size for my pup. I had a very friendly reply the next day with the recommended size and it fits perfectly, better than any other harness I’ve bought. My pup doesn’t like harnesses that go over her head so the clips around the neck are very useful.”

Helpful Report

Posted 1 year ago

We just love to hear when we have been able to help with a well-fitting harness for a pup who does not like things going over their heads, Rhian 😊 It is also great to hear that the team looked after you well. Thank you for reviewing us!

Posted 1 year ago

“So easy to order, our rescue is a big boy so I emailed his measurements and I was advised what to order, so I did and a couple of days later his harness arrived and it really is the perfect fit for him, so well made and the customer service is fantastic too. Can’t recommend them highly enough!”

Helpful Report

Posted 1 year ago

We love that you found the email service useful to find the best fit for your big lad, Julie! It is great to hear that you are happy with the quality and customer service, too. Thank you for your lovely review! 😊

Posted 1 year ago

PerfectFit is rated 4.9 based on 3,050 reviews