PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,079 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,079 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

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PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love these harnesses. The customer service is second to none, they really do make sure the harnesses are a perfect fit and the fact that they come in three pieces which can be mixed and matched means no issues with tight or loose areas. They wash well and, so far, seem to be sturdy and long lasting for my very pully hound.”

Helpful Report

Posted 1 year ago

We love that you love the harness, Susan! 😊 It is great to hear that the team looked after you you well to ensure the best fit and that you are happy with the quality of the harness. Thank you for the review!

Posted 1 year ago

“We've had our perfect fit harness for about a month and it's been great! It's a really comfortable fit for our dog and doesn't move around her body at all during walks. 😃🐾”

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Posted 1 year ago

It is wonderful to hear that you are happy with your pup's harness after using it for while, Willow. Thank you for taking the time to review us 😊

Posted 1 year ago

“Brilliant personal service. So helpful and you get to speak to an actual human without having to go through looks of “press 1 for…”. Highly recommend”

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Posted 1 year ago

We always love a chat on the phone! We are pleased to hear that you found our helpline helpful in choosing the best fit for your pup. Thank you for the lovely review 😊

Posted 1 year ago

“Very good customer service. I emailed and spoke to someone by phone to ask for advice. Easy to put on and off. Our golden retriever pup has been happy to wear it from the start.”

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Posted 1 year ago

It is lovely to hear that your Goldie pup is happy in their PerfectFit, Sian and that you found the phoneline helpful. Thank you fro the review 😊

Posted 1 year ago

“The most comfortable soft fabric with a fit customised to my dog's unique shape. Highly recommend!”

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Posted 1 year ago

Thank you for recommending us, Lucinda! We love that you are a fan of the super-soft fleece padding and that you are able to find the best combination of pieces to fit your dog 😊

Posted 1 year ago

“Brilliant long lasting products. A rare problem with a product swiftly dealt with by Gilly. Exceptional customer service. Very pleased. Thank you PerfectFit 🐶”

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Posted 1 year ago

And thank you for your lovely review, Jane 😊 It is great to hear that our products are standing the test of time! We will be sure to pass your thanks on to Gilly.

Posted 1 year ago

“This is my third set of harnesses. I have two dogs so thats six in total. They are brilliant. I have to wash them daily as my fur babies have sensitive skin. The first set i bought is just begining to look a bit tatty. On saying that washed every day for five years. Pretty good i think.So yes they are brilliant. Highly recomend.”

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Posted 1 year ago

Wow! Thank you fro coming back to us for a third time, Angela! We are very pleased to hear that your harnesses are standing the test of time ans wear! 😊

Posted 1 year ago

“Good communication, speedy despatch and easy to follow fitting guide and how to return parts for your perfect fit. Fortunately everything fitted on arrival so no need to test the exchange service.”

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Posted 1 year ago

It is wonderful to hear that you found ordering your harness quick and easy, Joanne and that the fit was right first time. Thank you for your lovely feedback! 😊

Posted 1 year ago

“Love the new harness. The dog lives if too. Very happy she now walks without pulling. Within one day. The only minor issue. Getting it on. If you printed number matches clip to clip 1. Clips to 1. 2.clips to 2. It would be easier to get the harness on. Just clip the numbers together.”

Helpful Report

Posted 1 year ago

It is wonderful to hear that you and your pup are happy with your new harness, Ivan. Than you for your feedback re. numbering the clips. We will certainly pass your thoughts on to the development team 😊

Posted 1 year ago

“I am not sure that the harness I ordered fit’s correctly,,, as perfect fit was recommend by my trainer I am taking the harness to. Our training lesson tomorrow and will be guided by what she says and hopefully she will adjust accordingly if needed”

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Posted 1 year ago

Thank you for your review, Molly. If you are unsure of the fit, we can certainly help 😊 Just send us an email to: info@perfect-fit-dog-harness.com with pictures of your dog in the current harness and we will be able to advise on adjustments. If necessary, we can exchange some sections for you.

Posted 1 year ago

“Once the correct fitting harness was provided we are happy with the service and quality of the harness.”

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Posted 1 year ago

It is great to hear that you are happy with the fit of your new harness and that the team looked after you well. Thank you for the review! 😊

Posted 1 year ago

“We couldn't find a harness to fit our collie. The modular system of PerfectFit allows us to use different sizes so that it fits. After years of use and coping with her pulling, we experienced a break which was no surprise. With this system we were able to replace just that section.”

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Posted 1 year ago

It is great to hear that you are a fan of the modular design, Rebecca! Thank you for your review 😊

Posted 1 year ago

“I was advised by our dog trainer to get this for my small Jack Russell. Amazing.”

PerfectFit 5 star review on 4th March 2025

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Posted 1 year ago

Aw, what a great fit for your little Jack! We love the red on him, too 😊 Thank you, Verity!

Posted 1 year ago

“Very friendly and helpful,would recommend you to all my friends.”

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Posted 1 year ago

Thank you for recommending us, Christine! 😊 It is just lovely to hear that the team looked after you so well!

Posted 1 year ago

“Helpful service to choose the right size replacement part for our harness.”

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Posted 1 year ago

We love that the team looked after you so well, Monica! Thank you for your lovely feedback! 😊

Posted 1 year ago

“Very helpful customer service, efficient and friendly and will ensure that your harness is correct putting the dog’s welfare first. Would definitely recommend for a quality product,”

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Posted 1 year ago

Thank you for recommending us, Sharon 😊 It is great to hear that you are happy with the quality of your new harness and that the team looked after you so well.

Posted 1 year ago

“Fabulous customer service team and excellent harnesses - the flexibity of the Perfect Fit system and knowledge (and patience) of the team made the process of "fitting" my anxious, reactive boy very easy.”

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Posted 1 year ago

We love that we helped to make fitting your nervous boy easier, Nicola. Thank you for leaving us a review 😊

Posted 1 year ago

“Very helpful customer service. Replaced our fist perfect fit harness which was 8 years old. New one is lovely and fits well”

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Posted 1 year ago

Thank you for coming back to us for a second time, Dawn 😊 It is great to hear that you are happy with your pup's new harness and that the team looked after you so well.

Posted 1 year ago

“Received harness quickly. Fit was fine first week than she managed to escape. Readjusted straps but she still wiggles out of it. Was disappointed but I could be doing something wrong. Would like your advice.”

Helpful Report

Posted 1 year ago

We are sorry to hear that your dog was able to escape from their harness, Pat. Although we never say the harness is 100% escape proof,it is usually very hard to get out of and there may well be some adjustments that we can make to the fit. We will contact you directly to explore our options.

Posted 1 year ago

“Receive products on time very happy fitted my dogs perfectly”

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Posted 1 year ago

It is great to hear that you are happy with the fit Michael and that they got to you in good time. Thank you for the feedback! 😊

Posted 1 year ago

PerfectFit is rated 4.9 based on 3,079 reviews