PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,851 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 7th November 2025

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgeable and helpful people to deal with. Beautiful fit for my dog and excellent value for money. I'm delighted.”

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Posted 8 months ago

Oh, we love that you are delighted, Elaine! Thank you for the lovely review 😊

Posted 8 months ago

“Great harness for our Husky!”

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Posted 8 months ago

It is lovely to hear that the harness is suiting your Husky, Keith. Thank you for the 5 stars! 😊

Posted 8 months ago

“Very happy with the dog harness this is now the 3rd one I've had from Perfet Fit, previously I ordered the wrong size but they were excellent in replacing and sending out the correct size,all this was kept on record which made life easier. It really made a change when I was able to speak to a real knowledgeable person Jake was very helpful, also a very quick delivery”

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Posted 8 months ago

Thank you for coming back to us for a 3rd time, Denise and thank you for your lovely feedback 😊 We will certainly pass your thanks on to Jake!

Posted 8 months ago

“Fits well. Controls pulling a bit better than other harnesses on just the back loop. Haven't tried the front loop, but I'm happy with the fit of this and safety for my pup's joints. I'm looking foward to trying the front loop too. I wish PerfectFit had more reflective colors to choose from. Right now they just have orange, yellow, and black in reflective in S-XS-S. I'd love to get pink and blue in reflective for each of my pups.”

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Posted 9 months ago

It is great to hear that you are happy with the fit of your harness and that the design is safe for your pup's joints. We will certainly pass your thoughts on re. more reflective options to the development team. Thank you for your feedback! 😊

Posted 8 months ago

“Much better than previous harnesses. Would buy again.”

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Posted 9 months ago

Thank you, Irene! We hope to hear from you again in the future 😊

Posted 8 months ago

“Ordering my dog’s PerfectFit harness was made easy by their excellent customer service. It was also just as easy to order a replacement section when he grew which was also fully supported. I would highly recommend PerfectFit.”

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Posted 9 months ago

It is just wonderful to hear that the team looked after you so well whilst buying your original harness and your upgrade, Melanie. Thank you for your lovely review 😊

Posted 8 months ago

“Wouldn't use anything else”

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Posted 9 months ago

We love that you are with us for the long haul, Linda! 😊 Thank you for the review!

Posted 8 months ago

“Excellent product, very well made and durable.Customer service were extremely helpful when I mistakenly ordered an incorrect size for one piece of the harness. Have bought a second harness for spare but original harness still going strong after 3 years. Highly recommend the harness and the service.”

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Posted 9 months ago

We love that your harness is standing the test of time. Cathy! 😊 We also love your wash-one-wear-one idea! Thank you for coming back to us for a spare.

Posted 8 months ago

“Very helpful advice on sizing. Modular design allows for puppy growth, without the need to replace the full harness.”

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Posted 9 months ago

It is great to hear that you like the way you can adapt the harness as your puppy grows and that the team looked after you well in finding the best fit. Thank you for the review! 😊

Posted 8 months ago

“Excellent company. Great harnesses and the ability to be able to change the various parts is very good.”

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Posted 9 months ago

We love that you are a fan of the modular design, Sue 😊 Thank you for leaving us a review.

Posted 8 months ago

“Excellent harness. Easy to fit. Goes in washing machine. I regularly recommend to clients. Just wish there was an olive green and / or camouflage colour option”

PerfectFit 5 star review on 8th February 2025

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Posted 9 months ago

Thank you for your review, Jill and for recommending us to your clients 😊 We love the idea of an olive green and a camouflage option! We have passed your thoughts on to the development team!

Posted 8 months ago

“Great quality fitted harness, wouldn’t buy any other 😁”

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Posted 9 months ago

We love that you are with us for the long haul, Vanessa! Thank you for your lovely feedback! 😊

Posted 8 months ago

“Very good service and very good harnesses. Highly recommend this company”

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Posted 9 months ago

That's lovely, Caroline. Thank you for recommending us! We are very pleased to hear that you are happy with your new harness and that the team looked after you well 😊

Posted 8 months ago

“Excellent customer service! Very good product!”

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Posted 9 months ago

It is great to hear that you are pleased with your new harness and that the team looked after you well. Thank you for reviewing us, Christina! 😊

Posted 8 months ago

“Have been using Perfect Fit for over five years, brilliant, doesn’t restrict dog but gives you safe control”

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Posted 9 months ago

Wow! 5 years, Lucy! 😊 We love hearing from our long standing customers! Thank you for taking the time to leave us a review.

Posted 8 months ago

“Thank you. I received my additional base part for a tiny harness the day after ordering. I am now able to use the harness without a coat on, and on changing the base part over her coat. Brilliant Two harnesses for the small cost of one additional part. They are very well thought out harnesses and my dog is happy to wear it. Cheers”

PerfectFit 5 star review on 7th February 2025

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Posted 9 months ago

Thank you for your review, Janice! We love that the additional base piece has made your harness more versatile! We love this idea 😊

Posted 8 months ago

“Love Perfect Fit harnesses use them daily for my girls. Colour coordinated of course 😍”

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Posted 9 months ago

Oh, we are loving the colour coordination here, Ruth! Your girls looks great! 😊 Thank you for the review and for sharing the picture of your lovely tribe.

Posted 8 months ago

“Does exactly what it says on the tin! Harness fits perfectly. Very soft and comfortable. I asked for advice and got a reply the following day. Advice given was excellent.”

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Posted 9 months ago

It is good to know that we are living up to our name, Cecile 😊 It is great to hear that the team were helpful and that have found your new harness to be soft and comfortable. Thank you for taking the time to leave us a review!

Posted 9 months ago

“I bought a perfect fit harness for my last dog , who escaped from other cheaper harnesses & at last I felt safe taking him out, it was really well made & I knew he was secure. The harness was very well made & lasted 8 years, until he sadly died. Now I have a puppy, who will be getting his own harness as I will not buy any other make.”

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Posted 9 months ago

It is just lovely to hear that you have come back to us for a harness for your new puppy. Thank you fortaking the time to leave us a review 😊

Posted 9 months ago

“Good quality, comfortable harness. Helpful team who guided me on sizing for my puppy.”

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Posted 9 months ago

Thank you for leaving us your feedback! 😊 We love that the team looked after you so well to ensure the best fit for your pup.

Posted 9 months ago

PerfectFit is rated 4.9 based on 2,851 reviews