PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,851 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 7th November 2025

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and customer service. Happily replaced a part of the harness that was too big and helped us all the way getting the right fit. Thank you”

Helpful Report

Posted 8 months ago

And thank you for the lovely review, Gill! 😊 We are so pleased that you found the exchange service helpful and that the team looked after you so well.

Posted 8 months ago

“Great service, great product. Very helpful in fitting process. Thanks!”

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Posted 8 months ago

And thank you for the lovely review! It is great to hear that that you are happy with your new harness and that the team looked after you well 😊

Posted 8 months ago

“Perfect!! I had such problems with having to put a harness on over my pups head now she is happy and the team were so helpful getting me the right size. Very happy customer!!”

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Posted 8 months ago

Aw thank you, Nina! A happy dog and a happy customer is the best review that we could ask for 😊

Posted 8 months ago

“Easy to fit, very honest and helpful customer service. Fern is very happy in her very smart harness”

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Posted 8 months ago

It is great to hear that Fern is happy in her new harness, Eleanor and that the team looked after you well. Thank you for the review! 😊

Posted 8 months ago

“The name says it all! Bought 2 new harnesses and they're perfect 👌 Love the colours and we know our boys are safe and snug. Highly recommend”

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Posted 8 months ago

We are glad to hear that we are living up to our name, Alison and that your two boys are comfortable in their new harnesses. Thank you for the review! 😊

Posted 8 months ago

“Really well fitting harness. It’s padded in all the right places making it comfortable for our dog. He is much happier having this harness on rather than his previous harness. This perfect fit harness has four clips, which means it doesn’t have to go on over his head, which he really didn’t like and I used to have to chase him around the house to get it on. Now he’s happy to stand have his new harness clipped on.”

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Posted 8 months ago

Aw, we love to hear when we have been able to help with a dog who does not like having things put over their heads, Louisa. Thank you for the lovely review! 😊

Posted 8 months ago

“Excellent customer service giving friendly advice and very quick delivery.”

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Posted 8 months ago

It is great to hear that the team looked after you well and that you received your order in good time. Thank you for your feedback, Judith! 😊

Posted 8 months ago

“We needed a new long lead (2m) because the old one (also PerfectFit) had suddenly come apart (normal wear and tear, my fault for not keeping an eye on it, we had had it for years and years). It came and is just as lovely as the old one. The furry (purple :-)) bits make the lead so much more comfortable to hold.”

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Posted 8 months ago

We are thrilled to hear that you are as happy with your new 2m training lead, Sophia 😊 We love that the super-soft fleece is nice and comfortable for you to hold. Thank you for your lovely review!

Posted 8 months ago

“Very happy. Great quality, easy to adjust for a perfect fit and received next day. It’s our second perfect fit harness for our very active cocker spaniel.”

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Posted 8 months ago

Thank you for coming back to us for a second time, Julia and for taking the time to leave us a review 😊 Wishing you and your lovely Cocker 'Happy Walkies!'

Posted 8 months ago

“I have a puppy cockapoo and was so tiny perfect fit were so helpful and the harness fits perfectly Would highly recommend”

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Posted 8 months ago

We love that you were able to find a good fit for your little one! Thank you for recommending us! 😊

Posted 8 months ago

“Very comfortable and wash well. A good fit and they dont overstretch like some harnesses.”

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Posted 8 months ago

Thank you for your review. We love that you have found your harness to stand the test of time! 😊

Posted 8 months ago

“Easy to measure and super quick delivery. Fits my dog perfectly.”

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Posted 8 months ago

It is great to hear that you found ordering your harness quick and easy, Jayne! Thank you for leaving us a review 😊

Posted 8 months ago

“The service offered by Perfect Fit was second to none from the moment I contacted them for advice to delivery of our rather fine harness. The quality of the harness is evident immediately and it has most certainly helped with my very strong, determined dog. I have to single out Jake who was so helpful in achieving a great fit for Indi my Labrador. Thank you.”

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Posted 8 months ago

Aw, what a lovely review, Louise! Thank you! 😊 We love that you had a good experience ordering from us and that you are so happy with your harness. We will be sure to pass your thanks on to Jake!

Posted 8 months ago

“Quickly delivery. Easy to exchange when necessary”

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Posted 8 months ago

It is good to hear that you received your harness is good time and that you found the exchange service nice and easy, Lesley. Thank you for the feedback! 😊

Posted 8 months ago

“Fabulous customer service and the products are Perfect! It’s really handy to have a harness that comes apart as the belly strap is always in the wash! Love the interchangeable top piece too! Have several colours now!”

PerfectFit 5 star review on 10th February 2025

Helpful Report

Posted 8 months ago

Aw, everyone needs a selection of colours in their wardrobe, Dawn! 😊 Thank you for your feedback and for sharing the picture of your beautiful pup with us.

Posted 8 months ago

“It took a little while to find the perfect combination of harness parts, but now I have the perfect fit for my dog! I instantly noticed that she walks much better in this size combo. I've got the small 20mm top part, medium girth and x small chest piece, and its spot on. She's a beddy whippet. Might be useful for other beddy whippet owners when choosing the size.”

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Posted 8 months ago

We love a Beddy/Whippet here at PerfectFit! 😊 Thank you for recommending us to other owners and for a,taking the time to leave us a review.

Posted 8 months ago

“We were recommended Perfect Fit by Gooses behaviourist as he has always run away from harnesses that slip over his head. With Perfect Fit, no longer are we encouraging him through the harness. It’s as easy as putting his collar on! Our golden is a serial puller. He loves to dart around for birds, squirrels and cats. The Perfect Fit harness in combination with the 2m training lead makes our walks so much more enjoyable and comfortable. Would recommend this set for anyone with large persistent fluffy friends.”

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Posted 8 months ago

Well, Goose certainly looks happy in his PerfectFit! We are thrilled to hear that he is happier in this one than his previous harnesses. Thank you for your lovely review and for sharing the pictures of lovely Goose 😊

Posted 8 months ago

“This isn't the first time I have purchased from perfect fit and really can't fault the service you get and love the product have four dogs now and they all have one. Highly recommend Perfect fit”

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Posted 8 months ago

We love that all FOUR of your dogs have a PerfectFit, Jane! Thank you for your lovely review! 😊

Posted 8 months ago

“We’ve always had PerfectFit harnesses for our collie, since he was a puppy. I say “always” had, but actually, they are so well made that the one I just bought was really just to have another, rather than the fact he needed one. The harness is soft and can be adjusted in so many places that it really is, pardon the pun, a perfect fit. The advice we got from customer service before we bought our first one, and their willingness to swap over parts we didn’t think were going to allow for growth when he was a puppy was just amazing. Fantastic product, fantastic service. I would have no hesitation in recommending.”

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Posted 8 months ago

Thank you for your thorough review! It is just lovely to hear that the harness has worked so well for your collie as he has grown, that you are happy with the fit and that the team looked after you so well.

Posted 8 months ago

“It fitted spot on and the knowing you can buy the different bits as he grows instead of starting again and having to buy a complete harness”

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Posted 8 months ago

It is great to hear that you are happy with the initial fit, Mark and that you like the modular design. Thank you for your review! 😊

Posted 8 months ago

PerfectFit is rated 4.9 based on 2,851 reviews