PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,851 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 7th November 2025

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didn’t think it would be possible to find a harness that fitted my dog as she’s such an awkward size/shape and not in proportion but after trial and error have not got her perfect fit and will be ordering more colours”

PerfectFit 5 star review on 25th February 2025

Helpful Report

Posted 8 months ago

It is great to hear that we were able to help with a well fitting harness for your girl. We look forward to hearing from you when you decide on a colour change 😊

Posted 8 months ago

“Excellent harness and lead, very well made and they really are a perfect fit. My boy is a lot more comfortable in his new harness, and looks fab too! Customer service is second to none, excellent communication and items arrived super fast!”

PerfectFit 5 star review on 24th February 2025

Helpful Report

Posted 8 months ago

He is certainly looking very smart in his new harness, Sarah! He's just adorable! Thank you for the lovely review. It is great to hear how comfortable he is in his new harness 😊

Posted 8 months ago

“Wouldn’t go anywhere else!”

Helpful Report

Posted 8 months ago

We are delighted to have you with us for the long haul, Sam! 😊 Thank you for the lovely review!

Posted 8 months ago

“Best harness ever Customer service is excellant”

Helpful Report

Posted 8 months ago

We love that you think we are the best harness ever, Marlis! Thank you for the review! 😊

Posted 8 months ago

“My dog hates harnesses that go over his head so this makes him and me happy, We have three harnesses all different colours and really easy to fit and comfortable for the dog.”

Helpful Report

Posted 8 months ago

A happy dog and a happy customer are our best reviews, Gordon! Thank you for taking the time to review us 😊

Posted 8 months ago

“Very good customer service easy to talk too”

Helpful Report

Posted 8 months ago

Aw, it is lovely to hear that the team looked after you well 😊 Thank you for your feedback!

Posted 8 months ago

“I called and asked for advice as my dog is a mixed breed and got a harness that was a 'perfect fit' for her. I love the quality, the padding under the straps and it looks great too - thank you, great product”

Helpful Report

Posted 8 months ago

Thank you for the lovely feedback, Jane. It is great to hear that you are a fan of the super soft fleece padding and that you are happy with the fit 😊

Posted 8 months ago

“My dog is now 4 years old and since she was 3 months old she has worn a Perfect Fit harness and lead and a fleece jumper for cold winter months. I have only just had to purchase a new harness and extendable lead, not because the original harness has worn out, it's as good as new. She has gained a few kg since she was a puppy. The quality is excellent. My dog has sensitive skin and the underneath of the harness is soft and cushioned. Great customer service. Highly recommend.”

Helpful Report

Posted 8 months ago

Thank you for recommending us, Norah! It is wonderful to hear how the harness suits your pup's sensitive skin. Than you for coming back to us for a second time! 😊

Posted 8 months ago

“As expected. Much better than any other similar items we have come across”

Helpful Report

Posted 8 months ago

It is great to hear you are happy with your new harness! Thank you for the review! 😊

Posted 8 months ago

“Great customer service. They sent us additional piece ls until we were happy with the fit!!!”

Helpful Report

Posted 8 months ago

It is lovely to hear that you found our exchange service helpful in achieving the best fit for your pup, Nathalie! Thank you for the feedback😊

Posted 8 months ago

“Excellent service”

Helpful Report

Posted 8 months ago

It is wonderful to hear that the team looked after you so well 😊 Thank you for the 5 stars!

Posted 8 months ago

“excellent harness - excellent fit- quick and helpful service”

Helpful Report

Posted 8 months ago

We love that you are happy with the fit of your new harness! Thank you for the 5 stars! 😊

Posted 8 months ago

“Wet happy with harness we purchased and customer service.”

Helpful Report

Posted 8 months ago

Thank you for your review, Oxana! 😊 It is great to hear that you are happy with your new harness and the service that you received.

Posted 8 months ago

“I have had perfect fit harnesses for all of my dogs, from pups to adult. They really are perfect.”

Helpful Report

Posted 8 months ago

We just love to hear from our long standing customers, Pamela! Thank you for taking the time to leave us a review, it is wonderful that we are living up to our name! 😊

Posted 8 months ago

“I would buy these over and over again. I love how you can get the right fit for any size dog you have, love them!”

Helpful Report

Posted 8 months ago

Aw, thank you for the lovely review, Claire 😊 We hope to see you again int he future!

Posted 8 months ago

“It's nice to deal with a comany that gives a good service. The harness that i recieved is a perfect product and a perfect fit.”

Helpful Report

Posted 8 months ago

It is lovely to hear that you are happy wit your new harness and that the team looked after you well, Marc. Thank you for the feedback!😊

Posted 8 months ago

“My dog has a hatred of harnesses he hides under the table when he sees one! We were recommended by his agility trainer and have to say so far so good! It seems very comfortable and he has stopped hiding! Great customer service as well as needed to talk through size options. It also arrived promptly.”

Helpful Report

Posted 8 months ago

Aw, well we take that as a good sign, Lesley 😊 Thank you for the lovely review.

Posted 8 months ago

“Permit got us in the name! We have a three breed mix who is a little off standard in shape…no normss as l harnesses would fit her perfectly until we found perfect fit…with a combo of three different sizes we have her perfectly fitted out for comfort, safety & style!”

PerfectFit 5 star review on 19th February 2025

Helpful Report

Posted 8 months ago

Thank you for the lovely review, Antonia and for sharing the picture of your lovely girl in her harness. It is wonderful to hear that you are happy with the fit of her new harness 😊

Posted 8 months ago

“We brought a perfect fit for our golden retriever who is now 3, he was really bad with pulling with perfect fit you have more control and now he doesn’t pull at all, we were so impressed with it I recently purchased one for our daughters 6 month old Golden Retriever. Would highly recommend if you are considering purchasing”

Helpful Report

Posted 8 months ago

It is great to hear that both your and your daughter's GRs have benefited from a PerfectFit, Kaye 😊 thank you for taking the time to leave us your feedback.

Posted 8 months ago

“What great service, product and my dogs love the comfort. I am also reassured the pooches are safe”

Helpful Report

Posted 8 months ago

Thank you for your feedback, Wendy 😊 We love that your pups are comfortable and safe in their new harnesses.

Posted 8 months ago

PerfectFit is rated 4.9 based on 2,851 reviews