PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,583 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 6th August 2025

789

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a good harness for my Golden Retriever puppy. After contacting with Lucy, she suggested a size to order, which I did and it fits perfectly. I would highly recommend them. The service is brilliant and received the harness within a few days, just in time for his puppy classes. The harness is very well made and has the feature of detachable parts, which can be replaced, as puppy grows, bonus! 5 stars around, thank you again!”

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Posted 8 months ago

And thank you for the 5 stars and lovely review, Jane 😊 It is wonder ful to hear how happy you are with your puppy's new classes. Wishing you luck with your training and we will certainly pass your thanks on to Lucy.

Posted 8 months ago

“I've had two PerfectFit harnesses over the past 10 years and have just received my third. They are very strong, long lasting and wash well. They fit my boy comfortably. He is an odd shape and so being able to buy the pieces separately is ideal.”

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Posted 8 months ago

It is great to hear how well your harnesses have lasted over the years, Linda 😊 Thank you for your lovely review!

Posted 8 months ago

“Telephoned to discuss replacement sections now my pups are much bigger. Sound advice given, replacement sections ordered and delivered promptly. Great customer service and and harnesses are once more a perfect fit”

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Posted 8 months ago

It is great to hear that the team were helpful while you upgraded your harness. Thank you for leaving us your lovely feedback 😊

Posted 8 months ago

“I was delighted by the service which I received from Perfect Fit when I phoned them. My dachshund had chewed one of the components of her harness and it needed replacing. The new strap arrived the following day.”

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Posted 8 months ago

It is lovely to hear that the team looked after you so to help you replace the a section of your Daxi's harness, Jane. Thank you for leaving us your feedback 😊

Posted 8 months ago

“Excellent customer service and really helpful in finding the exact size for a three legged dog. Thank you so much for all the support. It fits really snug with the recommendations you gave.”

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Posted 8 months ago

It is wonderful to hear that the team looked after you so well to ensure the best fit for your lovely Tri-paw, Carly. Thank you for the review! 😊

Posted 8 months ago

“First time user of perfect fit and I love the harness. The buckles are easy to adjust and the felt fabric is comfortable for my dog and ensures it doesn’t slide around easily.”

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Posted 8 months ago

We are very pleased to hear that you are happy with your first purchase from us, Lisa! :) Thank you for the lovely review!

Posted 8 months ago

“Great customer service which helped us to find the right size harness for our puppy - we use it every day. Thank you!”

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Posted 8 months ago

And thank you for the lovely review! It is great to hear that you are happy with the fit and that the team looked after you so well.

Posted 8 months ago

“Wow, the customer service is exemplary. A lot of companies could learn a lot from perfect fit. Super friendly, and helpful, and much quicker than I expected, likely would have been quicker if I didn't sent emails at 1am!! Very, very impressed.”

PerfectFit 5 star review on 28th November 2024

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Posted 8 months ago

Thank you for the lovely review, Louise and for sharing the picture of your beautiful pup. It is so good to hear that the team looked after you so well 😊

Posted 8 months ago

“Initially the front piece of the harness was too big. A replacement smaller size was sent quickly; everything fits perfectly now. It allows plenty of room for Nelly to grow more and is very comfortable for her to wear. No more tugging on her neck!! Whoopee”

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Posted 8 months ago

Whoopee, indeed, Jayne! 😊 Thank you for taking the time to leave us a review.

Posted 8 months ago

“Excellent service, needless to say a perfect fit!!”

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Posted 8 months ago

It is wonderful to hear that we are living up to our name, Geoffrey! 😊 Thank you for leaving us your feedback!

Posted 8 months ago

“Absolutely love this harness, have been looking everywhere for a strong and safe harness for my 1 year old dog & when I emailed they were so helpful with the sizing & what would work for my dog. Thank you, would highly recommend”

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Posted 8 months ago

And thank you, Issy for your lovely review! 😊 it is great to hear that you have found your new harness to be strong and secure!

Posted 8 months ago

“Very good modular harness, great fit for a puppy where other harnesses didn’t fit correctly.”

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Posted 8 months ago

It is great to hear that you are a fan of the modular design! 😊 Thank you for the review!

Posted 8 months ago

“Excellent service. Easy to order. Quick delivery. And guess what, the harness fits perfectly! Thus is our third dog we have had a perfect fit harness for and I wouldn’t go anywhere else.”

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Posted 8 months ago

We are very pleased to hear that we are living up to our name, Tina! Thank you for coming back to us for a third time and for leaving us a such a lovely review 😊

Posted 8 months ago

“So happy with this harness, fits well, quite soft next to the dogs skin & the clips are not too stiff”

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Posted 8 months ago

It is great to hear that you are happy with your pup's new harness, Angela. Thank you for taking the time to review us 😊

Posted 8 months ago

“I was dubious if this would fit but I liked how you can change a single part of the harness as your dog grows, I contacted the help email to make sure I was getting the right size for our pup and the harness that arrived is the perfect fit! 😁 Plenty of room to grow, I like how it's very soft fleece but feels study with the clips and the actual harness itself. It's so good we're going to invest in another one for our older dog!”

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Posted 8 months ago

Thank you for taking the time to leave us a review, Graham! It is wonderful to hear that your puppy's harness is living up to our name! 😊 We look forward to hearing from you when you come to fit your other dog's harness.

Posted 8 months ago

“Really great quality top harness. Well made, a 'perfect fit'. Very easy to put on. Washes well. Love the colours. Our dog has a selection of three! Very well fitting chest/and girth parts of the harness.”

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Posted 8 months ago

We love that you have a selection of three colours, Hazel! Everyone needs a few different options in their wardrobe! 😊 Thank you for taking the time to leave us a review.

Posted 8 months ago

“Excellent customer service prompt helpful advice no quibble swop , fits like a dream!”

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Posted 8 months ago

Thank you for your lovely feedback, Jackie 😊 It is so good to hear that you are happy with the fit of your harness and that the team looked after you well.

Posted 8 months ago

“My puppy is very small so getting a harness that would fit properly and not rub was very important. So far I’m entirely happy with how the new PerfectFit harness fits - and the puppy seems very happy too!”

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Posted 8 months ago

We love that both you are your little one are happy with your new harness, Diane 😊 thank you for leaving us your lovely feedback.

Posted 8 months ago

“We are VERY pleased with our PerfectFit harness. Roly is very happy in it and I like the way it can be customised to create a perfect fit. Our first harness didn't work out because it couldn't be adjusted and it rubbed on Roly's front legs - he was extremely reluctant to walk in it and was very uncomfortable (his skin became pink where it rubbed).”

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Posted 8 months ago

It is great to hear how happy and comfortable Roly is in his new harness, Nichola. Thank you for leaving us your feedback 😊

Posted 8 months ago

“Great harness. Have been having these for my dogs for a few years now.”

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Posted 8 months ago

Thank you for coming back to us once again and for taking the time to leave us your feedback, Helen 😊

Posted 8 months ago

PerfectFit is rated 4.9 based on 2,583 reviews