PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,583 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 6th August 2025

789

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fits our Bedlington whippet Stanley perfectly! The size guide online was spot on.”

PerfectFit 5 star review on 19th December 2024

Helpful Report

Posted 7 months ago

Aw! What a lovely picture, Katherine! Thank you for sharing it. Stanley certainly looks happy in his new harness! 😊

Posted 7 months ago

“Our dog loves his harness - really enjoys wearing it and it fits really well and is comfy. When we had a query about how the item had been in use the company responded quickly and helpfully offered an alternative to try. The products are great quality and customer service better than you could hope for. So highly recommend using them.”

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Posted 7 months ago

It is wonderful to hear that Your dog is happy in their harness, Alice! Thank you for your lovely feedback 😊

Posted 7 months ago

“Super helpful and really helped me figure out how to fit the harness. About to order my second now that my pup has grown!”

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Posted 7 months ago

It is great to hear that the team looked after you so well! Thank you for coming back to us for a second time and for taking the time to leave us your lovely feedback! 😊

Posted 7 months ago

“Wonderful service and so helpful. Great harness which fits so well. Happy doggie.”

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Posted 7 months ago

This is great to hear! A happy doggie is the best review! Thank you 😊

Posted 7 months ago

“Harness gives Lottie free movement and gets excited when it's being put on her”

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Posted 7 months ago

Aw! A happy and excited pup is the best review that we could hope for! Thank you for sharing 😊 Wishing you and Lottie many happy walkies ahead!

Posted 7 months ago

“We ordered the new Washbag, what a brilliant idea! An absolute game changer for washing harnesses, especially if you have a soggy doggy who’s harnesses are constantly being cleaned!”

PerfectFit 5 star review on 16th December 2024

Helpful Report

Posted 7 months ago

Thank you for your lovely review, Tanya! 😊 We are so pleased to hear that you and Herbie are finding the new wash bags useful!

Posted 7 months ago

“Excellent quality harness md lead pups so happy to have the put on. Go in the washing machine and they last for years. Would never buy anything else.”

Helpful Report

Posted 7 months ago

We love that you are with us for the long haul, Sarah! 😊 Thank you for the lovely review. It is great to hear how happy your pup is to have the harness put on and that it has lasted well over the years.

Posted 7 months ago

“Really helpful customer service for fit, and an excellent harness for comfort. I bought the reflective orange - perfect for darker days!”

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Posted 7 months ago

It is great to hear that you are happy with the fit and colour of your new harness! Thank youf or the lovely review! 😊

Posted 7 months ago

“We were recommended these harnesses from a local dog trainer. We decided we would get them for all three dogs and not just the puppy. I rang to order as was unsure - the service was excellent and they all fit perfectly! The adaptability of each harness is excellent - which makes them fit perfectly / are comfortable for the dogs and we have the ability to purchase new elements of the harness for the puppy or needed in the future rather than having a I buy a full new harness. First class product and service thank you!”

Helpful Report

Posted 7 months ago

Thank you for your lovely review, Susan and to your trainer for recommending us! Wow! We are very pleased to hear that you have gone for one of our harnesses for all three of your pups. It is great to hear that you are happy with the fits and that the team looked after you so well.

Posted 7 months ago

“Great harness really good value Fits perfectly and looks comfortable Fantastic service”

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Posted 7 months ago

It is great to hear that you have found the harness to be good quality and value for money and that you are happy with the fit, Jan. Thank you for the lovely review 😊

Posted 7 months ago

“So impressed with my pups new harness! As she’s still a puppy I wasn’t sure what size to get her so I got in contact with the team and they suggested what size to get. The harness really does fit perfectly, it came assembled and it is so easy to adjust. Already got my eye on other colours that you can buy separately which is fab!”

PerfectFit 5 star review on 15th December 2024

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Posted 7 months ago

Thank you for your review, Beccy and for sharing the picture of your lovely pup in her new harness. We love the wine colour in her and can't wait to see which colour you will choose next! We are very pleased to hear that you have found it easy to adjust and that you are happy with the fit 😊

Posted 7 months ago

“The harness was recommended by my dog trainer so I knew it would be good quality. It’s a little tricky to fit to a lively cocker spaniel until you both get used to it. A couple of the fasteners are a little stiff but I assume these will ease with use. The lead is great even though I made a mistake of ordering the large clip when I think the small one would have sufficed. Great harness and lead highly recommend.”

Helpful Report

Posted 7 months ago

Thank you for your lovely review, Sue (and to your trainer who recommended us to you!)😊 If the lead is unused, we would be happy to exchange it for one with a smaller clip. Just drop us an email to: info@perfect-fit-dog-harness.com and we will be happy to arrange this for you.

Posted 7 months ago

“My greyhound Scout has just been diagnosed with glaucoma which has led him to having to have his left eye removed. I needed a harness as pressure from a collar can elevate pressure in the eye. I have a perfect fit for one of my little dogs and now have one for Scout. I love the fact that you can replace the separate sections rather than having to replace the whole thing.”

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Posted 7 months ago

It is great to hear that you are a fan of the harness's modular design, Karen :) It is also lovely to hear that it will help with poor Scout's eye condition. Wishing you both many happy walkies ahead 😊

Posted 7 months ago

“Excellent products and super customer service! Thanks!”

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Posted 7 months ago

It is great to hear that the team looked after you well and that your are happy with your new harness, Janet 😊 Thank you for the review!

Posted 7 months ago

“Staff in the shop are so helpful in helping to ensure the purchase of the correct size harness. As ever the new harness is extremely well made, very sturdy & washes well. It fits so well & does not rub at all, I cannot speak highly enough of these harnesses or the helpful & friendly staff at the shop”

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Posted 7 months ago

Thank you for your lovely feedback, Louise 😊 it is great to hear that the team looked after you so well and that you are happy with the fit of your new harness.

Posted 7 months ago

“This is our second purchase from Perfect Fit as we needed to buy one slightly larger harness for our one year old Chihuahua who started wearing her first harness at 12 weeks old. It still fits but we needed the next size up to wear over winter jumpers. I phoned for advice and was talked through the website ordering to make sure I got the correct size. Incredible customer service and so pleased with the 2 new harnesses that arrived very quickly. I now have the ability to wash when they get dirty and still be able to walk everyday in a clean dry harness. The product fits so well and never moves even if my nervous Chi puts the breaks on? I would not waste my money on any other harness 💕”

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Posted 7 months ago

Thank you for taking the time to leave us such a thorough and positive review, Clare 😊 It is great to hear that your lovely Chi is safe and secure in their harness and that you are with us for the long haul!

Posted 7 months ago

“Excellent materials used and fantastic customer service. 5 out of 5, would highly recomend !”

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Posted 7 months ago

Wow! Thank you for the 5 stars and recommendation, Jordan! It is great to hear that the team looked after you so well and that you are happy with your new harness.

Posted 7 months ago

“Fantastic service from PerfectFit. New harness bought for our pups just weeks ago & one of them managed to chew thru one of the pieces. PerfectFit told what exact replacement to order & I had it within 3-4 days. Brilliant!! Highly recommend this company”

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Posted 7 months ago

It is great to hear that the team looked after you so well, Lindsey when replacing the chewed section of your harness. Thank you for the lovely feedback 😊

Posted 7 months ago

“EXCELLENT LEADS. We foster for a Golden Retriever rescue charity. We have a 4 yr old male GR who is a big, gentle boy. He has a Perfect Fit harness and lead both of which are excellent. I love the 2m training lead because it has multiple "D" rings and with the fleece edges, it's not rough on my hands if he does pull. Now, whenever we have a new foster, I buy one for them and it goes with them to their "fur-ever" home.”

PerfectFit 5 star review on 9th December 2024

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Posted 7 months ago

It is so lovely to hear that gift all of your lovely fostered Goldies one of our training lead, Paul. What a lovely gift to send them with to set them off on the right foot 😊

Posted 7 months ago

“great service and great product.”

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Posted 7 months ago

Thank you for your lovely feedback, Sarah. It is great to hear that you are happy with your new harness and that the team looked after you well.

Posted 7 months ago

PerfectFit is rated 4.9 based on 2,583 reviews