PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,583 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 6th August 2025

789

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second Perfect Fit I have bought for a new rescue dog. The main reason we chose Perfect Fit was that they are easy to take on and off, which when you have 2 large squiggly dogs is a real bonus, but the design, quality, fit etc is very good too.”

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Posted 6 months ago

Thank you for the review! It is great to hear that you find the harness easy to put on and take off your wiggly pups, Ros 😊

Posted 6 months ago

“Our dog finds this harness the most comfortable of all.”

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Posted 6 months ago

A comfortable dog is the best review that we could ask for, Christopher! Thank yo for leaving us your feedback! 😊

Posted 6 months ago

“The y piece had broken and after a email to perfect fit it was replaced straight away I cannot recommend perfect fit. Have used them on teo gsds 50kg and now for My 12 month sprocker. They give me so much confidence whilst walking my pup and know that she is safe secure and comfortable”

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Posted 6 months ago

We are so pleased to hear that the harness gives you confidence that your Sprocker is safe and secure, Angela. The fact that you also used them with your GSDs really shows how versatile and adjustable they are. Thank you for taking the time to leave us your feedback 😊

Posted 6 months ago

“Fantasitic as usual. My girls love them!”

PerfectFit 5 star review on 19th January 2025

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Posted 6 months ago

This is great photo of your girls, Ewa! Thank you for sharing and thank you for taking the time to leave us a review 😊

Posted 6 months ago

“Such excellent service and helpful friendly staff and a lovely comfy harness”

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Posted 6 months ago

Thank you for the feedback, Patricia. It is great to hear that you are happy with your new harness and that the team looked after you so well 😊

Posted 6 months ago

“Lovely padded harnesses, really useful front and back anchor points, so you can use a double lead. The customer service is like no other. Happy to answer questions, have a look at pics of fitting and recommend other options if needed, sending you other bits to try out. ❤️❤️❤️”

PerfectFit 5 star review on 18th January 2025

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Posted 6 months ago

Thank you for your lovely review, Margo 😊 it is wonderful to hear how well the team looked after you and that you are happy with your new harness. Your pup certainly looks happy in it!

Posted 6 months ago

“A PerfectFit harness came highly recommended when I first acquired my puppy two years ago and I loved the idea of being able to enlarge it as she grew bigger as it comes on three adjustable sections. I did struggle a bit with putting it on correctly at first and adjusting it to fit but I got there in the end! I have to say that she doesn't like having it put on much but this seems to be common with lots of dogs so doesn't:t worry me too much and I comfort myself with the knowledge that I have got her the best harness I could. And once we are out on a walk she clearly couldn't care less and seems perfectly comfortable in it. I have recently upsized two of the sections now that she is bigger. Thank you PerfectFit!”

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Posted 6 months ago

And thank you for taking the time to review us, Sally 😊 It is great to hear that your girl is comfortable in her harness. She certainly looks very smart!

Posted 6 months ago

“Easy ordering process and with the three separate sections and adjustments on the chest and belly sections it's easy to get the fit just right and ensure my dog is comfortable in her harness. The fleece is beautifully soft, and the colour on the back part is good and strong (not important for fit, but colour coordination is always appreciated!) Altogether absolutely happy with my purchase.”

PerfectFit 5 star review on 17th January 2025

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Posted 6 months ago

It is wonderful to hear how happy you are with your new harness, Jay! Thank you for your lovely feedback. We love that you are a fan of the design and we also like the purple top on your pup 😊

Posted 6 months ago

“A fantastic company who will actually speak to you on the phone! So helpful and friendly and needless to say their products are superb too. They are long lasting, top quality and totally approved by both of my dogs. The new pink one for Dora went down very well with her and at last people know she’s a girl. Oengus rejoices in his emerald green one and the pair of them make quite a sight out walking. They also start conversations with other owners who are using Perfect Fit and I haven’t met anyone who doesn’t love them.”

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Posted 6 months ago

What lovely feedback, Roberta. Thank you 😊 We love that your pair are making a statement in their pink and green harnesses!

Posted 6 months ago

“What a beautiful soft but strong and sturdy harness .The customer service is brilliant,patient and ,understanding ,we solved the issue( which was down to us putting the top piece of harness on the wrong way round ) very quickly as they respond to emails with in a couple of hours .All in all very very pleased with it and would highly recommend.Thankyou Perfect fit ,It's a Perfect Fit !”

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Posted 6 months ago

And thank you, Louise for letting us know that we are living up to our name! Your feedback is much appreciated 😊 It is great to hear that the team got you sorted nice and quickly.

Posted 6 months ago

“Really good harnesses. We have bought pieces both from an official retailer as well as the website, and have had good overall experience. Most recently wanted to upgrade a PF harness that was getting too small, and Gemma at PF CS was a great help and sent us alternative pieces when the ones we initially ordered weren't quite right.”

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Posted 6 months ago

It is lovely to hear what a great help Gemma was in upsizing your harness, Linda. We will be sure to pass your thanks on to her. Thank you for taking the time to review us 😊

Posted 6 months ago

“Absolutely obsessed with Perfect Fit harnesses for our two very differently sized dogs. You can’t get the sizing wrong with all the measurement guides. They’re so comfortable and we love all the colours available! Would highly recommend!”

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Posted 6 months ago

Thank you for recommending us, Rachel! We love that you found sizing up for your pups nice and easy. Happy walkies to all 3 of you! 😊

Posted 6 months ago

“Ordered pink & purple set, & they fit my girls perfectly & we're delivered within 24 hours, thankyou”

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Posted 6 months ago

We are a fan of the pink and purple tops, too Sandra! It is great to hear that you received your girls' order nice and quickly. Thank you for leaving us your feedback! 😊

Posted 6 months ago

“The harness has been a total game changer for me and my 3 year old cocker spaniel, she is a rescue that I have had for 3 months and was such a strong puller on the lead it made hers and my life unpleasant when out walking, the harness has had an instant improvement and she is now calm and relaxed when we are out, would recommend to anyone especially as they come in 3 pieces making for the perfect fit. The size calculator is really helpful and I’ve just ordered another as a spare for when one is in the wash, love it”

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Posted 6 months ago

It is great to hear that your new harness has had such a positive effect on your and your lovely Spaniel's walks. We love that you found the calculator useful in choosing your best fit and we are also loving your wash-one-wear-one idea! Thank you for your lovely feedback, Jo 😊

Posted 6 months ago

“My poor pup had sores from his rescue home fitted harness and, as a new dog owner I had relied on their expertise. A friend recommended PerfectFit and it really is! Very comfortable soft harness and amazing customer service explaining how to fit measure and fit the harness properly, all done over the phone. Really supportive, patient and kind team and wonderful quality product. Happy pup and happy me!”

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Posted 6 months ago

A happy pup and a happy human is the best review that we could ask for! 😊 It is great to hear that the team looked after you so well. Thank you for the lovely review!

Posted 6 months ago

“My favourite harness of all. Nice design, easy to adjust and hard wearing.”

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Posted 6 months ago

We love that we are your favourite, Shay and that you are a fan of the design. Thank you for taking the time to review us! 😊

Posted 6 months ago

“I was unsure which size to get after my dog has got older and thickened out. The lady on the phone was super helpful and suggested what I needed. It fits perfectly and is a great quality as it was 6 years ago when I bought the first”

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Posted 6 months ago

It is really good to hear that your first harness stood the test of time and that the team were helpful in choosing your dog's new sizing. Thank y for taking the time to leave us your feedback.

Posted 6 months ago

“PerfectFit are so incredible helpful! This is my second purchase with them and as I forgot what I ordered last time they were incredibly helpful in telling me what that was. Which just made the whole process easy and simple. The harness itself is simple to use and as the name describes a perfect fit! Thank you so much”

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Posted 6 months ago

We love that we are living up tour name, Joanne! 😊 It is great to hear that you found your second order quick and easy and that the team looked after you so well. Thank you for leaving us your lovely feedback.

Posted 6 months ago

“Everything about Perfect Fit has been great for us and our spaniel, Pippin. Being able to send photos to the team for their input on the sizing has been an absolute game changer for us as we have spent so much money on harnesses in the past for them to be much too big in the neck for Pippin. We have now agreed Pippins perfect harness using 3 different sizes! Would recommend Perfect Fit to anyone, Pippin was even so comfortable in her new harness that she started to go to sleep when she's never even lay down in her previous harnesses!”

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Posted 6 months ago

Aw, it is wonderful to hear that Pippin is so comfortable in her new harness that she started to fall asleep! A comfortable pup s the best review we can hope for! 😊 Thank you for taking the time to leave us a review.

Posted 6 months ago

“Very professional and prompt service. The PerfectFit harnesses are perfect and love the colours. Will never use anything else. Thank you.”

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Posted 6 months ago

And thank you for your lovely review! it is wonderful to hear that the team looked after you so well and that you are with us for the long run! 😊

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,583 reviews