PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,851 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,851 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 7th November 2025

877

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the 3rd harness ordered as recommended by our dog trainer and walker. Only replaced after 2 years as dog got caught and harness had to be cut.”

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Posted 7 months ago

Thank you for coming back to us for a 3rd time, Sarah! We hope your dog is OK after their ordeal?? Thank you for taking the time to leave us a review 😊

Posted 7 months ago

“The size guidance given over the phone was very helpful. We are pleased with the harness and have bought a sceond!”

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Posted 7 months ago

Thank you for coming back to us for a second harness, Terry! it is great to hear that you found the helpline helpful in find the best fit for you pup. Thank you for the lovely feedback 😊

Posted 7 months ago

“Great service, good fit and looks nice🐶”

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Posted 7 months ago

Thank you Kay! We love that you are happy with the service and fit of your harness 🥰

Posted 7 months ago

“Bello e funzionale”

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Posted 7 months ago

Thank you for your review, Alberta 🥰 We love that you have found the harness to be functional and that you are also pleased with how it looks!

Posted 7 months ago

“Amazing company! So friendly and helpful and their products are the best available. Highly recommend!”

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Posted 7 months ago

Thank you for taking the time to leave us a review, Tony. It is great to hear that you are pleased with your new harness and that the team looked after you so well 🥰

Posted 7 months ago

“The Perfect Fit is exactly what it says. We ordered the same as first time but needed a slight change. The alternative was sent for us to try until we got it exactly right. My dog is very comfortable in his new harness.”

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Posted 7 months ago

It is just great to hear that we are living up to our name, Susan and that you found the exchange service helpful in finding the best fit for your pup. Thank you for the lovely feedback! 🥰

Posted 7 months ago

“Very helpful on the phone, the harness arrived next day and it is a perfect fit.. cannot ask for more than that”

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Posted 7 months ago

This is great to hear, Sarah! We love that you are happy with the fit, that the team looked after you so well and that it arrived in good time 😊

Posted 7 months ago

“Our pup decided to chew one of the straps while unsupervised. The beauty with this product is that I just had to order the replacement section and not the whole harness - a very useful aspect.”

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Posted 7 months ago

Thank you for the review, Neil 😊 It is great to hear that you are a fan of the modular design!

Posted 7 months ago

“As the name states … perfect fit and great customer service , all 3 of my dogs have a Perfect Fit harness , best on the market. I love their offer to send you parts to try and trust you to send back the wrong size part . Lovely company , wonderful product , I got the size right first time this time but previously they have been really helpful”

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Posted 7 months ago

We LOVE that all three of your pups have a PerfectFit Linda! Thank you for coming back to us once again and for leaving us such a lovely review 😊

Posted 7 months ago

“The harness is quite literally a perfect fit! I emailed customer services as I was unsure of the correct size to buy my puppy. This harness fits well, comfortable and can be put on the dog in mulitple ways. My dog has taken to it well. Would highly recommend. I also don't feel so bad when he is pulling like a train!”

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Posted 7 months ago

Thank you for recommending us, Corrinne 😊 It is great to hear that you are happy with he comfort and fit and that your puppy has taken to it well.

Posted 7 months ago

“The fit is perfect for my cross breed as you can customise the fit to ensure that it is the correct shape for your dog. Also the bonus is that it is easy to get on and off without causing any stress to my dog”

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Posted 7 months ago

It is great to hear that you found the best combination of pieces for your lovely cross, Christine 😊 Thank you for taking the time to leave us a review.

Posted 7 months ago

“Used the calculator for the right size for Hamish my BT he was at the top end of the scale for small. I tried it and thought maybe bigger. I sent photos. Jake was great getting back to me quickly. First thing the back was on the wrong way ! Silly me. But he also felt the pictures after the adjustment looked like another set would be better. Amazingly it arrived the next day and as they say was a perfect fit. 5* all round. Quality is fantastic so comfortable for him customer services fantastic. Would highly recommend”

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Posted 7 months ago

Wow! Thank you for taking the time to leave us such a lovely review, Fiona! It is wonderful to hear that you now have the best fit for your BT and that Jake looked after you so well. We will be sure to pass him your thanks 😊

Posted 7 months ago

“As you would expect, my new harness is a perfect fit! Highly recommend”

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Posted 7 months ago

Thank you for recommending us Jenny! We love that we are living up to our name! 🥰

Posted 7 months ago

“Does what it says perfect fit 👍”

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Posted 7 months ago

It is wonderful to hear that we are living up to our name, Steve! Thank you for your lovely feedback 🥰

Posted 7 months ago

“Very good delivery time and customer service. Perfect fit, perfect business model!!”

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Posted 7 months ago

it is great to hear that the team looked after you well and that your received your new harness in good time. Thank you for your feedback, Theresa! 🥰

Posted 7 months ago

“First time purchasing after being recommended by our trainer. So glad we did! Excellent customer service, very friendly with lots of good advice for our growing puppy. Harness fits well and our puppy looks comfortable in it. Thanks!”

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Posted 7 months ago

And we are glad that you did, too Sarah 🥰 It is wonderful to hear that your puppy seems comfortable in it. Thank you for your review and thank you to your trainer for recommending us!

Posted 7 months ago

“Delighted with Perfect fit harness. Our rescue border collie certainly walks more calmly with it. The ability to change parts to adapt more specifically to build of the individual dog is excellent. Have recommended you to a neighbour who has a rescue dog from Romania. He had physical disabilities that have caused problems in obtaining comfortable harnesses. Excellent. Thank you.”

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Posted 7 months ago

Thank you for recommending us to your neighbour, Sandra! Much appreciated! We love that your lovely rescue Collie is happy and comfortable in their new harness 🥰

Posted 7 months ago

“Great quality, exceptional customer service. Easy to fit, and is a better fit than the other harnesses we have tried!”

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Posted 7 months ago

It is wonderful to hear that you are happy with the quality and fit of your harness and that the team looked after you so well, John. Thank you for your feedback! 😊

Posted 7 months ago

“This was recommended by my dog trainer who fitted my puppy with his first harness. Very important to me that a harness does not injure or harm my pup and gives him freedom of movement.”

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Posted 7 months ago

Thank you for your review, Lynne and thank you to your trainer for recommending us 😊

Posted 7 months ago

“Proffesional from the moment they answered my call. Knowledgeable about thier product and guided me through the website with ease. I can see me staying with this brand because I know the product is of good quality and thier customer service is excellent.”

PerfectFit 5 star review on 27th March 2025

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Posted 7 months ago

Thank you for your lovely feedback, John. It is great to hear that you were pleased wit the service and your puppy's new harness! 😊

Posted 7 months ago

PerfectFit is rated 4.9 based on 2,851 reviews