PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,583 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 6th August 2025

789

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I brought a very small harness for our puppy when we first got her to which I received excellent service in selecting the right fit. Since then she has grown a lot, so I have purchased a new harness which again I had fantastic service on the phone. Helped me to select the right size and new parts sent out quickly. Really helpful, excellent quality harnesses along with excellent customer service! Thank you very much I am sure we will be purchasing more (additional!) in the future!”

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Posted 6 months ago

And thank you, Jane for your lovely and thoughtful review! It is great to hear that the team looked after you so well to ensure the best fit (and then upgrade) for your pup. We certainly look forward to hearing from you in the future as your puppy grows 😊

Posted 6 months ago

“Its a perfect fit so it has the perfect name!”

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Posted 6 months ago

Aw, we are very pleased to hear that we are living up to our name, Julie! Thank you for the lovely review 😊

Posted 6 months ago

“Very helpful staff. The harness is just right for my dog.”

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Posted 6 months ago

It is great to hear that the team looked after you well and that the harness suits your dog 😊 Thank you for leaving us your feedback!

Posted 6 months ago

“The extra piece for Hazel’s harness arrived quickly and is an easy way to increase the size for her”

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Posted 6 months ago

It is great to hear that Hazel's harness is a PerfectFit once more! Thank you for your review! 😊

Posted 6 months ago

“I have been buying Perfect Fit harnesses for approximately 20 years now - ALL of my dogs have had them - I won't buy any other type of harness. They DO fit perfectly, the ring on the chest piece is a really useful option. Endlessly adaptable, I particularly like the ability to buy individual pieces - which is what I have just done for my elderly terrier who has lost weight. An new, smaller girth has restored her harness to its perfect fit once more.”

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Posted 6 months ago

Wow! 20 years, Liz!? Thank you for coming back to us once again! 😊 We are very pleased to hear that we are still living up to our name and that your lovely little one has a snug fitting, comfortable harness once more!

Posted 6 months ago

“Ordered harness as per website calculator recommendation. Emailed a couple of photos and was advised of a tweak to the length of the underside piece in order to better clear the armpits. Very prompt, friendly and helpful response. Now fits perfectly. Thank you.”

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Posted 6 months ago

And thank you for your lovely feedback! It si great to hear the team were helpful in ensuring the best fit for your pup 😊

Posted 6 months ago

“Perfect. A little compicated making sure I have adjusted the harnesses correctly but once sorted they are lovely (I bought 2). One of my dogs is a 'backwards wriggler' .. like taking of a tight Tshirt ... and he was out of the harness in seconds. He is in training at the moment so I have put it aside for brighter days! So, no complaints. The 'V' front ensures leg/shoulders can move freely and there is no pressure on the wind pipe area or under arms. Wishes for the future .. a handle on the top would be helpful. Also a velcro strip somewhere to stick of phone number/in training or nervous dog message. And finally, if you could make a harness with an under rib cage piece I would be a customer for life! Thank you for you help and quick replies to me emails.”

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Posted 6 months ago

Thank you for your really useful feedback, Cathy. We will certainly pass your thoughts on to the development team 😊

Posted 6 months ago

“I have been using Perfect Fit since my dog was a puppy and I have never found a better fitting and more comfortable harness. The fitting team are fantastic if you need advice on the fit!”

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Posted 6 months ago

Aw, we love hearing from our long-standing customers, Jenna! Thank you for your lovely words and for taking the time to leave us a review. It is much appreciated 😊

Posted 6 months ago

“This is our second perfect fit harness and I think they're great, you can put it on without moving the dog, they're not restricting his natural movement and they're comfortable.”

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Posted 6 months ago

Thankyou for coming back to us for a second time, Gemma and thank you for leaving us your feedback.It is wonderful to hear how happy you are with your harness 😊

Posted 6 months ago

“Having spent silly amounts of money on harnesses for my 4-month old puppy, I was recommended PerfectFit. After sending an email and photos, I was advised of the right size. To say I am delighted is an understatement. A great fit and the lilac looks wonderful on my blue roan cocker spaniel. The excellent service received and wonderful, perfect fitting harness, which will grow with my pup are fabulous!”

PerfectFit 5 star review on 21st January 2025

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Posted 6 months ago

We are thrilled to hear how happy you are with your pup's new harness, Janice! Thank you! We agree that the lilac is definitely your pup's colour! 😊

Posted 6 months ago

“Fantastic communication. The lady was so helpful and spent a lot of time on the phone ensuring that I was able to find the perfect fit harness for my dog. It arrived promptly and fitted really well. It is excellent quality and very comfortable for my Sheltie.”

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Posted 6 months ago

It is great to hear that the team looked after you so well and that your new harness arrived in good time, Lesley. Wishing you and your lovely Sheltie Happy Walkies! 😊

Posted 6 months ago

“Excellent product and customer service”

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Posted 6 months ago

Thank you for your review and for the 5 stars, Kath! It is great to hear that you are happy with your new harness and that the team looked after you well 😊

Posted 6 months ago

“Both my dogs have the perfect fit harness & I couldn’t recommend them more highly. They literally are a ‘perfect fit’ & customer service is second to none. I had one of the fasteners break on my puppy’s harness & it was immediately replaced. Fantastic company!”

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Posted 6 months ago

Thank you for your lovely review, Jo 😊 It is great to hear that your broken clip was sorted quickly and easily for you.

Posted 6 months ago

“I tried so many harnesses. She hated them all, too stiff, too hard, too high in the front… I’ve had Perfect Fit before but this was for a new puppy and I didn’t want to spend so much on a harness that she would grow out of. I should have just gone there first, it would have saved a lot of time and angst for both of us.”

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Posted 6 months ago

Well, we are very pleased that you came back to us, in the end, Carole 😊 Thank you for taking the time to leave us your lovely feedback.

Posted 6 months ago

“First ordered 1 days before Christmas, it did not arrive a few days after the despatch date so contacted customer service who dealt with the problem by despatching a replacement, which arrived 48 hours later. (1st order must have been lost in the Christmas post. ) As to the harness itself, fits perfectly, easy to adjust and dress our dog. No need to push her head through a small hole as we had to on the first harness(different manufacturer). Sturdy clips for fitting, and padded areas where contact with her body. All round excellent”

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Posted 6 months ago

Thank you for your thorough review, Richard. We are glad to hear that the team sorted your missing order out quickly for you and that you are pleased with the quality and design of your new harness 😊

Posted 6 months ago

“Good quality product, fits well, is comfortable and easy to use. It is certainly a better option if your dog has a tendency to pull with a collar.”

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Posted 6 months ago

It is great to hear that the harness is better for your dog, Benji. Thank you for the review! 😊

Posted 6 months ago

“Excellent service and quick.”

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Posted 6 months ago

We love that the team looked after you well and that you received your order in good time. Thank you for the review, Mike!😊

Posted 6 months ago

“Excellent service from the initial order to the after-service care would highly recommend Perfect Fit”

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Posted 6 months ago

Thank you for your review, Stewart. It is great to hear that the team looked after you so well, before, during and after your order was placed 😊

Posted 6 months ago

“Terrific harness. Very secure and appears very comfortable for the dog. Have been using for some years with our larger dog and recently purchased for our chihuahua who could escape from her ‘over the head’ harness too easily. Very good quality, you can’t get better in my opinion.”

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Posted 6 months ago

Thank you for leaving us a review, Ian 😊 We just love hearing from our long-standing customers and it is wonderful to hear that you have come back to us for a harness for your Chihuahua.

Posted 6 months ago

“Great fit and very padded for the dog. Would highly recommend.”

PerfectFit 5 star review on 20th January 2025

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Posted 6 months ago

What a beautiful picture, Tracey. Thank you for sharing! 😊 We are very happy to hear that you are pleased with the fit of your pup's new harness.

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,583 reviews