PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,583 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 6th August 2025

789

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've just bought the treat bag (pacopouch) - it's really good, roomy enough for all my dogs treats with a magnetic closure that works. I can put my phone in there and poos bags. the only other thing that I'd love (if you update it) is another pocket for used poo bags. I've also got the perfect fit harness and washbag! I think they are really good quality items and not that expensive.”

Helpful Report

Posted 6 months ago

Thank you for your lovely feedback, Nicola. It is most useful and we will certainly pass your thoughts re. an extra pocket in the PacoPouch on to the development team. It is great to hear that you are happy with your harness and washbag, too! 😊

Posted 6 months ago

“Very good quality harness and lead. Good, comfortable fit. This is the second time I have ordered from Perfect fit and have received excellent service on both occasions.”

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Posted 6 months ago

Thank you for coming back to us for a second time, Patricia! We love that the team have looked after you so well on both occasions. Thank you for the 5 stars! 😊

Posted 6 months ago

“These harnesses are just brilliant! So easy to put on, and very attractive. Customer service great, and product arrived promptly.”

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Posted 6 months ago

We love that you think the harnesses are Brilliant! Thank you so much! 😊 It is just wonderful to hear that you find them easy to put on and that the team looked after you so well.

Posted 6 months ago

“Fast delivery, lovely quality, great that it comes in pieces for perfect sizing”

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Posted 6 months ago

it is lovely to hear that you are pleased with the quality and design of the harness, Courtney 😊 Thank you for the review!

Posted 6 months ago

“Excellent product excellent service”

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Posted 6 months ago

It is great to hear that you are happy with your new harness and that the team looked after you well, Lesley. Thank you for the review! 😊

Posted 6 months ago

“Extremely helpful customer service and a product that allows you to find the right harness for all shapes of dog.”

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Posted 6 months ago

We love that the team looked after you well, Anna 😊 Thank you taking the time to leave us your feedback!

Posted 6 months ago

“Perfect Fit have been an important part of the success we had in raising Mister,our Working Cocker from when we first brought him home as a puppy to the lovely, well-adjusted adolescent dog we have now. As an anxious new dog-owner, Lucy at Perfect Fit was very reassuring and patient in helping me select the components for Mister's harness. Lucy's personal help and genuine interest were very appreciated as Mister grew and we needed to change components of the harness. The Perfect Fit system is BRILLIANT, and enabled Mister to have a comfortable, secure and well-fitting harness when he was small that allowed him full free range of movement and to adjust gradually as he grew, swapping individual parts at a time. The parts no longer needed sold well on eBay, which is not surprising as the design and manufacture quality of everything we received from PerfectFit is superb. Mister is rambunctious and loves swimming in all manner of water and exploring through snow, ice and rain across many terrains from swamp-like mud to beaches and rocky mountain trails, and Mister's PerfectFit harness takes them all in its stride. I think also it has been a real economy to have the PerfectFit system as the harness parts have grown with him and are of such good quality that I think we would have otherwise had to buy multiple cheap harnesses which would have cost more in the long run. Which probably makes the PerfectFit harness more environmentally sustainable too. When anybody asks me for advice when getting a new puppy, I always say "and make sure you get a PerfectFit harness for them"! Thanks to all at PerfectFit. You've been a great help!”

PerfectFit 5 star review on 14th January 2025

Helpful Report

Posted 6 months ago

Thank you so much for taking the time to leave us such a lovely, thorough review, Lawrence. It is just wonderful to hear how the harness has helped in Mister's first few months and that it has come on all the exciting adventures that you have had so far. Thank you for sharing the lovely picture of you two. We wish you many happy walkies ahead and will certainly pass your thanks on to Lucy 😊

Posted 6 months ago

“Excellent quality and fits perfectly”

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Posted 6 months ago

We love that you are a fan of the fit and quality of the harness, Nicola. Thank you for leaving us a review 😊

Posted 6 months ago

“I really like the harness and the possibility to replace individual parts damaged by our dogs sharp teeth.”

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Posted 6 months ago

It is great to hear that you are a fan of the harness's modular design, Thomas! Thank you for the feedback 😊

Posted 6 months ago

“Great fitting harness and excellent customer service with fast delivery.”

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Posted 6 months ago

It is wonderful to hear that the team looked after you so well and that you received your harness in good time, James 😊

Posted 6 months ago

“This is a replacement for the harness my dog has worn for years. Lovely colour choice and so good to have a well fitting comfortable harness. Love the matching leads too.So comfortable and versatile”

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Posted 6 months ago

It is great to hear that you are happy with the fit, colour and comfort of your new harness and lead. Thank you for leaving us such a lovely review 😊

Posted 6 months ago

“Brilliant fit ,very comfy padding. Great looking item. Strong, well made.”

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Posted 6 months ago

Thank you for your lovely review, Imelda! 😊 We love that you have found your new harness to be well padded and well made.

Posted 6 months ago

“Lovely harnesses for my two mini dachshunds. No underarm rubbing and easy to order just one part when dog lost weight.”

PerfectFit 5 star review on 1st January 2025

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Posted 7 months ago

Well, both of your lovely Daxies certainly look happy in their new harnesses! Thank you for sharing this lovely picture and your feedback 😊

Posted 6 months ago

“Great harness that fits really well. Easy to take on and off and looks comfortable.”

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Posted 7 months ago

We are very happy to hear that you have found a good fit and that the on-and-off process is quick and easy. Thank you for the review! 😊

Posted 6 months ago

“Very quick efficient service. I didn't need to correspond as it was a second harness to wear when the original gets dirty/wet. It is very easy to clean”

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Posted 7 months ago

We love your wash-one-wear-one idea! Thank you for coming back to us for a 2nd time and for taking the time to review us 😊

Posted 6 months ago

“Excellent bit of kit well done you”

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Posted 7 months ago

We are very pleased to hear that you are happy with it, Neil 😊 Thank you for taking the time to leave us a review.

Posted 6 months ago

“Fantastic products and customer service is exceptional.”

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Posted 7 months ago

It is great to hear that you are happy with your new harness and that the team looked after you well, Ian 😊 Thank you so much for leaving us a review!

Posted 6 months ago

“Excellent product, nice to be able to mix and match different parts of the harness to obtain the perfect fit. Good measuring guide.”

PerfectFit 5 star review on 20th December 2024

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Posted 7 months ago

Well, your lovely pup looks very happy in their new harness, Peter! Thank you for sharing the lovely picture and for leaving us your feedback 😊

Posted 6 months ago

“The pre-order service was great and Perfect Fit were able to recommend the correct harness for my 8 month old Sprocker. It fits beautifully and I'm sure he enjoys the softness of the straps. It's really usefully to wash only the muddy parts and not the whole harness. I would certainly recommend this product.”

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Posted 7 months ago

Thank you for recommending us, Karen! 😊 It is great to hear that you are a fan of the modular design and that your lovely Sprocker is happy with the fit.

Posted 6 months ago

“Perfect fit for our little pup! Got plenty of growing room and love that we can just change one part if he outgrows it. Great quality too.”

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Posted 7 months ago

Thank you for your feedback, Taylor 😊 It is great to hear that you have enough expansion room for your growing pup and that you are happy t=with the quality.

Posted 7 months ago

PerfectFit is rated 4.9 based on 2,583 reviews