PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,583 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,583 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 6th August 2025

789

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had perfect fit for 4 years now starting when Barney was small and then a bigger size. I bought the top and girth and the stitching came undone I did repair it but decided better to renew them. Nothing to do with the top Barney tends to scratch with it on when we return from our walks so think he has done it. Quick delivery good website and always helpful if uncertain about fit and can return if not.”

Helpful Report

Posted 6 months ago

It is good to hear that you found the website easy to us and received your order in good time Susan! If you would like to double check that Barney's scratching is not to do with the fit, please just drop us an email to: info@perfect-fit-dog-harness.com and we will be happy to advise.

Posted 6 months ago

“Great customer service and excellent delivery”

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Posted 6 months ago

We love that the team looked after you well and that you received your order in good time. Thank you for the review!

Posted 6 months ago

“I have tried other harnesses from cheap to expensive and the perfect fit ones are the best”

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Posted 6 months ago

It is great to hear that you have found us to be the best, Raymond! Thank you for leaving us a review! 😊

Posted 6 months ago

“We had a new dog and knew we needed a Perfect Fit harness for her as we've been using them for family dogs for years. Our harness arrived very promptly, it was clearly comfortable, but the chest piece was a little too big. I emailed Perfect Fit and the new piece arrived within days.Thank you Jake! We so appreciated the excellent service!”

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Posted 6 months ago

It is wonderful to hear that Jake sorted your exchange quickly, Holly. We love that you have been with us for years! It is always lovely to hear from a long-standing customer! 😊

Posted 6 months ago

“Another dog......Another perfect fit harness. Excellent.”

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Posted 6 months ago

Thank you for coming back to us, once again Susan and for leaving us a review! 😊

Posted 6 months ago

“Following the successful purchase of one harness for one of our dogs decided to invest in a second harness for our other dog. Harnesses have proved to be secure and seem comfortable on our dogs, well made and a great fit.”

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Posted 6 months ago

Thank you for coming back to us for 2nd time Christiaan and thank you for leaving us your feedback! 😊

Posted 6 months ago

“I can highly recomend this Company . Harness which can be fixed to any size and dog's breed are very comfortable , easy to change any parts when nessesery . The telephone conversation was very helpful with any kind of return.”

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Posted 6 months ago

It is lovely to hear that you are a fan of the design and adjustability of the harness, Grazyna! 😊 Thank you for taking the time to leave us a review.

Posted 6 months ago

“Ordered Sunday arrived Tues. used perfect fit for years so just a simple remove broken piece and replace and resize the new.”

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Posted 6 months ago

Thank you for coming back to us once again, Dani and thank you for the 5 stars! 😊

Posted 6 months ago

“Staff were very helpful in guiding me to the correct size of harness.”

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Posted 6 months ago

It is wonderful to hear that the team looked after you well, James 😊 Thank you for the 5 stars!

Posted 6 months ago

“Superb customer service from PerfectFit. We received prompt and sound advice from Jake who was able to suggest the perfect harness for us. We have purchased the harness and training lead and it has made a huge difference to how our (large) puppy behaves on his lead. Thank you Jake!”

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Posted 6 months ago

It's is wonderful to hear how well Jake looked after you, Maria. We will be sure to pass on your thanks to him! 😊 We love that your new harness has made such a difference to your walks.

Posted 6 months ago

“I love the idea that I only need to replace a small part of the harness when it wears out rather than the whole thing.”

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Posted 6 months ago

It is great to hear that you are a fan of the harness's modular design, Sarah! Thank yo for the review! 😊

Posted 6 months ago

“I use PerfectFit harnesses for all 'My girls'. I first started using them as one of the 'girls' has hydrocephalus and has a shunt and valve system fitted. As a consequence she cannot have anything around her neck. The PefectFit harness suits her 'perfectly' and she has her ID and medic alert tags fitted to the shoulder straps. I was so pleased with her harness I bought them for all my girls, and my son now has his in one too.”

PerfectFit 5 star review on 25th January 2025

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Posted 6 months ago

Aw, thank you for taking the time to leave us such a lovey review! We love that your pup with medical conditions has benefitted from the harness's design and that you and your son have fitted all of your girls out in a PerfectFit! 😊

Posted 6 months ago

“This was perfect for our dog. The only improvement would be a collar in the same colour!”

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Posted 6 months ago

Thank you for your feedback, Marion 😊 It is great to hear that you are happy with your pup's new harness. We will certainly pass your thoughts re. a collar in the same colour on to the development team.

Posted 6 months ago

“Very happy. Katy is a cross breed and a very funny shape. The first combination didn't fit, but second pieces arrived very quickly and we're perfect. Great customer service.”

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Posted 6 months ago

It is great to hear that you found out exchange service helpful in getting the best fit for your pup, Dawn 😊 thank you for taking the time to leave us a review!

Posted 6 months ago

“3 Dogs with at least 2 PerfectFit harnesses each, been a repeat customer for 12 years! and would have gone elsewhere if the harnesses were not asbsolutly top notch!”

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Posted 6 months ago

Wow! 12 years, Gavin! 😊 Thank you for coming back to us once again! It is wonderful to hear from our long-standing customers! Thank you for the review.

Posted 6 months ago

“Prompt delivery and a good product. Very satisfied.”

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Posted 6 months ago

It is great to hear that you are happy with your new harness and that it got to you in good time, Caryll. Thank you for the review! 😊

Posted 6 months ago

“After a very helpful chat on the phone to discuss sizing. My puppies harness arrived very quickly. Lovely quality, beautiful made, & fits Perfectly. Just like it advertises. Couldn’t be happier.”

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Posted 6 months ago

It is wonderful to hear how happy you are with your new harness, Shirley! We love that the team looked after you well, you are happy with the quality and ft and that it got to you in good time 😊

Posted 6 months ago

“I was recommended to this company after try different makes and I thought ere we go but I am so pleased with my rough collie harness she definitely comfortable in it I will definitely be recommending they were brilliant at helping me get the right size thank angela”

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Posted 6 months ago

Thank you for your review, Angela 😊 It is great to hear how pleased your are with your Rough Collie's new harness!

Posted 6 months ago

“Perfect replacement for the parts that were needed to accommodate an expanding girth line! Happens to us all I suppose with age. ☺️. I am sure he is a lot more comfortable now 😍. Delivered in quick time too. Thanks very much”

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Posted 6 months ago

And thank you for the review! 😊 We certainly know the feeling! It is great to hear that your dog is more comfortable in their larger piece.

Posted 6 months ago

“Best harness by a country mile! We have a couple now for our Pug and will be ordering more soon. Amazing fit and control with the front D ring, well made and also come in a vast array of colours!”

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Posted 6 months ago

Wow! Thank you for the amazing feedback, Adrian! 😊 We look forward to hearing from you again when it is time to update your lovely Pug's wardrobe with a new colour!

Posted 6 months ago

PerfectFit is rated 4.9 based on 2,583 reviews