PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I initially bought the wrong sized harness. A quick email with some pictures asking for help, and a response on the same day meant within 2 days I was able to try on the new pieces they had suggested, having arrived in the post in super quick time. Excellent customer service, and my dog is now in a harness that fits. Will be using them again. Thank you.”

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Posted 2 years ago

We are thrilled to hear that the team were able to sort out your sizing issue quickly. Thank you for taking the time to review us :)

Posted 2 years ago

“Both harnesses fit perfectly! Very pleased and my dogs live the fact they don’t have to go over their heads!”

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Posted 2 years ago

It's great to hear that both of your pup's are happy in their new harnesses, Claire :) Thank you for the lovely review.

Posted 2 years ago

“It does everything you need a good harness to do, and it doesn't do anything you don't need it to. Worth every penny.”

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Posted 2 years ago

Thank you for the review! We are very happy to hear that you think we are worth every penny :)

Posted 2 years ago

“We have a cocker spaniel and found that his harness seemed to slip about when he pulled and with effort, he would be able to get out of it. The perfect fit harness is soft and comfortable and it a great fit. It doesn’t look bulky and doesn’t slide about. Pleased we spent the extra on it.”

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Posted 2 years ago

It's great to hear that your PerfectFit Harness helped stop any slipping that you had experienced from other harnesses. Thank you for taking the time to review us :)

Posted 2 years ago

“My Yorkshire Terrier, Jasper, I was suffering from extremely tight shoulders. My friend, Mel Merritt from Canine Major Essex Clinical Canine Massage, suggested I try this company. The website is very helpful and caters for the inexperienced shopper 😂 It told me what measurements to take, l loaded them into their site and bingo my harness was with me within two days. The accompanying guide showed me how to fit it and it was a perfect fit (forgive the pun). How walks have been so much nicer and it's great to see the improvement in Jasper. Yes, they are not cheap but my fur baby is worth every penny. Thank you, Mel and PerfectFit”

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Posted 2 years ago

Thank you for your lovely review, Anita (and to Mel for recommending us!). We love that you and Jasper are enjoying your walks more now :)

Posted 2 years ago

“Excellent service, advice and products! Responses are very quick to sort out any fitting issues and ensure they do truly fit perfectly! 😊”

PerfectFit 5 star review on 2nd November 2023

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Posted 2 years ago

Aw, the wine colour looks great against your pup's curls, Lynn. Thank you for sharing! Happy walkies!

Posted 2 years ago

“I love the perfect fit harness! The old lasted me 4 years and I only needed a new one as my pooch has had a bit of middle aged spread. They are really sturdy, you have full control of the dog, it doesn’t cause matting like some heavy harness can and it washes really well in the washing machine. The customer service from this company is fantastic, I ordered the wrong size in one piece and they quickly shipped me out the right one. I would highly recommend.”

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Posted 2 years ago

Thank you so much for your lovely review and recommendation, Natalie :) We are very pleased that you came back to us for a second harness!

Posted 2 years ago

“Excellent harness for our border terrier puppy. Fully adjustable and the fleece lining makes it very comfortable. Superb help and advice when choosing which size we needed. Will definitely be using perfect fit for our next harness.”

PerfectFit 5 star review on 1st November 2023

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Posted 2 years ago

Aw, thank yo for sharing the photo, Georgina. Your gorgeous pup looks very smart in the blue :) We are very pleased to hear that you will be coming back to us!

Posted 2 years ago

“Customer service is excellent, couldn’t have been more helpful in helping me get the right combination for my 7 month old standard poodle. So please with the harness - it’s a perfect fit”

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Posted 2 years ago

We are very happy to hear how pleased you are with your new harness and the service that you received. Thank you for the review and happy walkies!

Posted 2 years ago

“Very helpful and friendly advice in response to queries. The harness fits perfectly and is far more comfortable than the old one. The lead is also comfortable to use and useful because of variable length.”

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Posted 2 years ago

It's great to hear that your pup is more comfortable in their new harness, Eva :) Thank you for taking the time to review us!

Posted 2 years ago

“Hi there, love the harness, it was recommended by a friend who has one. I’m glad I got it, as they say “Perfect Fit”… Thankyou, regards Laurie”

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Posted 2 years ago

Thank you for the 5 stars, Laurie! It is great to hear that your new harness is fitting well :)

Posted 2 years ago

“Received really quickly. Great fit”

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Posted 2 years ago

We are very happy to hear that you received your order in good time and are happy with the fit, Caroline :) Thank you for taking the time to review us!

Posted 2 years ago

“The customer service team were excellent- couldn’t fault them at all. Friendly and extremely helpful. Would definitely use again.”

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Posted 2 years ago

Thank yo for your kind words, Ruth :) We are pleased that the team looked after you well!

Posted 2 years ago

“A great product and very helpful and supportive staff”

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Posted 2 years ago

We are very happy to hear that you like your new harness and that the team looked after you well. Thank you for you feedback! :)

Posted 2 years ago

“These harnesses are so beautifully made I was really sad to have to return the one I ordered for my rescue tiny. This was only because I have a muscle wasting condition & was unable to operate the sturdy safety clips. Very kind & helpful staff! How lovely to deal with an efficient professional company”

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Posted 2 years ago

Thank yo for your lovely review, Jane. We are glad that you had a good experience with us. Please do get back in touch if we can help at all in the future :)

Posted 2 years ago

“I bought this for my Border Terrier as I discovered that her old harness was rubbing her under the armpits. It fits really well and she really seems to like it. I think for her it allows her full freedom of movement. It's very lightweight and not at all cumbersome.”

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Posted 2 years ago

We love that you feel the harness allows your lovely Border freedom of movement, Sue :) Thank you for taking the time to review us!

Posted 2 years ago

“Easy to order and a fabulous fit, thank you”

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Posted 2 years ago

It is great to hear that you found the harness easy to order and that you are happy with the fit, Sally! Thank yo for your review :)

Posted 2 years ago

“Just Perfect 👍”

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Posted 2 years ago

Thank you for the 5 stars, Kristin :) We are very pleased to hear that you have found your PerfectFit!

Posted 2 years ago

“These are by far one of the best harnesses on the market (apart from good canicross harnesses but they are for a very specifc sport) Great fit and quality product.”

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Posted 2 years ago

Thank you for your kind words, Beverly :) We are very happy to hear that you consider us to be the best harness on the market!

Posted 2 years ago

“Great service as always and good quality product.”

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Posted 2 years ago

We're very pleased to hear that the team looked after you well, Sue. Thank you for taking the time to review us :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,945 reviews