PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 27th December 2025

902

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought these harnesses as spares as my dogs are so low to the ground that they constantly get very wet and muddy. They fit really well and my dogs don't mind me putting them on and off. The customer service is brilliant and they couldn't be more helpful. I would thoroughly recommend them”

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Posted 2 years ago

Thank you for your recommendation, Michele. We are very pleased to hear that you are happy with the fit of your harnesses and that your dogs are happy to have them taken on and off.

Posted 2 years ago

“Sturdy design . Lots of areas to adjust for a perfect fit everywhere . Soft felt inside for comfort . Easy to put on . My collie dislikes having things put on over his head so this is great !”

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Posted 2 years ago

We are very pleased to hear that you like the structure and design of the harness, Ceri :) Wishing you and your lovely Collie many happy walkies!

Posted 2 years ago

“Fantastic customer service. We bought a PerfectFit harness a while ago and there was a problem with the bottom section. I contacted PerfectFit, thinking that due to the time we had had the product, there would be nothing they could do. Wrong, they immediately sent out a replacement. Thank you. I would recommend PerfectFit to everyone.”

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Posted 2 years ago

Thank you for your recommendation, Julie :) We are happy that we could help you out with replacing the bottom piece of your harness.

Posted 2 years ago

“Absolutely first class product and the customer service is superb, many thanks!!”

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Posted 2 years ago

And thank you for the lovely review, Sandra :) Wishing you many happy walkies ahead!

Posted 2 years ago

“My dog is an awkward size and we have struggled to get a harness that would fit him when someone from our dog training recommended perfect fit. I went on and was not sure of size so spoke with a member of staff through the website chat box and they helped me work out my dogs size they also offered to send extra sizes so I could check and send back what I didn't need. Everything was very simple and the staff were amazing this is now my second harness as I was so impressed with the quality. They also offered me the option to send a picture of my dog in the harness to help make sure I have the perfect fit.”

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Posted 2 years ago

We're thrilled to hear that you found the process of finding the best fit for your pup easy and hassle free, Maria. Thank you for coming back to us a second time and for taking the time to review us :)

Posted 2 years ago

“Excellent customer service - I ordered a wrong size for one part of the harness - this was picked up by customer service who notified me and ensured I ordered the correct piece. Product itself is excellent - well made and fully adjustable. Easy to put on dog too which is a bonus!”

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Posted 2 years ago

Thank you for your review, Alasdair. We are pleased to hear that the team looked after you well, that you found the best fit for your dog and that you are pleased with your purchase :)

Posted 2 years ago

“Excellent service and delivery. Fits Rufus very well and much easier to put on than I anticipated, even with a wriggly puppy! Much better than having to put something over his head.”

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Posted 2 years ago

We are very happy to hear that you found it easy to fit the harness on Rufus :) Thank you for the review!

Posted 2 years ago

“This harness is so good. Such a good concept, 3 separate pieces in all different sizes so your dog can have the best fit ! This company goes out of its way to help you and your dog. Proper good old-fashioned customer service. Thank you so much to Gilly who helped Daisy and I to get the best fit”

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Posted 2 years ago

Thank you for taking the time to write us such a lovely review, Catherine :) We are so please to hear that the team looked after you well and we will be sure to pass your feedback on to Gilly. Wishing you and Daisy many happy walkies ahead!

Posted 2 years ago

“I have a 65kg Cane Corso who is absolutely huge, finding a harness that fits his deep chest is really difficult but I truly found THE perfect fit for him.”

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Posted 2 years ago

We love that we were able to help with a harness for your big boy, Erin :) Thank you for taking the time to review us!

Posted 2 years ago

“My dog is very comfortable wearing the PerfectFit harness every day. I have had to replace the 'belly band' part twice in four years which I think is very satisfactory.”

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Posted 2 years ago

Thank you for coming back to us once again, Marianne. We just love to hear from our long standing customers. Thank you for taking the time to review us :)

Posted 2 years ago

“Fantastic service, harness was slightly too big, emailed with a video and Perfect Fit sent out a different size piece and I now have a Perfect Fit. Looks very comfortable and my dog is always happy to have it put on.”

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Posted 2 years ago

It's lovely that the team were helpful in getting your pup in the right size and that your little one seem comfortable in it, Susan. Thank you for the 5 stars! :)

Posted 2 years ago

“Absolutely love this harness, my pocket bully kept pulling with his collar on so got recommended one of these and i’ve got better control over his pulling and he’s got room to grow in it”

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Posted 2 years ago

It lovely to hear that you feel more confident walking your little Bully, Dawn :) Thank you for the review!

Posted 2 years ago

“Wonderful customer service and quality product. Thrilled with the change in my dog walking experience!”

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Posted 2 years ago

It's so good to hear that you have seen a change since using the harness, Rita :) Thank you for taking the time to review us.

Posted 2 years ago

“Good quality harness, really easy to fit! Love that it comes in 3 parts!”

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Posted 2 years ago

It's great to hear that you like the design of our 3-part harness, Gemma :) Thank you for taking the time to review us.

Posted 2 years ago

“Lovely harnesses, help to find fitting if needed. I was buying one I already knew the sizes for so it was straightforward. Delivery was super fast.”

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Posted 2 years ago

We are very happy to hear that you think the harness is lovely and that the ordering process was straight forward. Thank you for the review :)

Posted 2 years ago

“Very pleased arrived quickly, great product and loved the colour/feel of the lead. Been trying to find one like this for a while so very happy I know where to go and tell others”

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Posted 2 years ago

Thank you for the 5 stars, Rosemary :) We are thrilled to hear that you are happy with your new lead!

Posted 2 years ago

“Superb service, lots of advice and happy to swap when I ordered the wrong size. Excellent quality, great fit - very happy”

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Posted 2 years ago

We're glad to hear that the team were able to help you out with your sizing issue :) Thank you for the lovely review!

Posted 2 years ago

“As it comes in 2 parts it fits my Yorkshire terrier perfectly.”

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Posted 2 years ago

We're very happy to hear that you have found the best fit for your lovely Yorkie, Ann. Thank you for taking the time to review us :)

Posted 2 years ago

“Very happy with the harness. Great customer service!”

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Posted 2 years ago

We are pleased to hear that you are happy with your new harness, Sheila :) Thank you for the review!

Posted 2 years ago

“Everyone very obliging and helpful nothing to much trouble”

PerfectFit 5 star review on 6th November 2023

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Posted 2 years ago

What a sweet photo, Cindy. Thank you for sharing and thank you for taking the time to review us :)

Posted 2 years ago

PerfectFit is rated 4.9 based on 2,945 reviews