PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 28th December 2025

901

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best fitting harness on the market! Quick delivery, no quibble exchanges. Excellent customer service 5 star 10/10 in every way…”

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Posted 1 year ago

Wow! Thank you for the 10/10, Yvonne! We love that you consider us to be the best on the market!

Posted 1 year ago

“after asking advice from the support team, who requested photos of our dog, i am pleased to say the recommended size upgrade fits perfectly. Great service.”

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Posted 1 year ago

We love that your upgrade is fitting well, Gavin :) Thank you for your review!

Posted 1 year ago

“Wonderful and quick service. When we had a problem with the harness the team at PerfectFit responded really quickly and with great communication. Thank you. Really highly recommend these harnesses and this company.”

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Posted 1 year ago

Thank you for your lovely review, Lyndsey :) It is great to hear that the team looked after you well!

Posted 1 year ago

“Brilliant customer service! We have been struggling to find Basil a harness that fit well all over and have finally found one that fits perfectly.”

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Posted 1 year ago

Thank you for the lovely review, Sophie :) We are so pleased that Basil is happy in his new harness.

Posted 1 year ago

“Highly recommend PerfectFit, the customer service was amazing and they were more than happy to help. I have also noticed a difference in the way my puppy walks”

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Posted 1 year ago

It is lovely to hear that the team looked after you well and that you have noticed a difference whilst walking with your puppy, Melissa. Thank yo for the lovely review :)

Posted 1 year ago

“Excellent communicationand follow up service from Gilly at Perfect Fit. 5 stars from me!!”

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Posted 1 year ago

Thank you for the 5 stars, Anita :) We will be sure to pass your thanks on to Gilly. Happy walkies!

Posted 1 year ago

“I tried other harnesses but came back to PerfectFit for my small dog. A little bit more expensive than many other harnesses, but 100% worth it.”

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Posted 1 year ago

We are very happy to have you back :) Thank you so much for your review.

Posted 1 year ago

“My dog is happy to wear it and has not managed to get out of it, as she did with her last one, which wasn't your brand.”

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Posted 1 year ago

It is great to hear that your little escape artist feels happy and secure in her new harness, Merle. Thank you for the review :)

Posted 1 year ago

“I have two pugs, these harnesses fit very well using the dog breed measuring tool, my three year old pug needed a bigger harness popped her measurement in and a perfect!! Fit harness arrived thank you”

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Posted 1 year ago

We love that you found the sizing calculator helpful to upgrade your lovely Pugs' harnesses, Margaret. Thank you for the review :)

Posted 1 year ago

“Second set bought and the calculator wored perfectly. Harness fits great and leads are really soft”

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Posted 1 year ago

Thank you for the review! It is good to hear that you found the sizing calculator helpful :)

Posted 1 year ago

“Bought for my 3 year old cocker spaniel who was pulling like crazy! Can’t believe the difference, was the best walk he’s ever had. Would absolutely recommend this product.”

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Posted 1 year ago

Thank you for your recommendation, Joanne :) It is just great to hear that you and your lovely Cocker Spaniel had a more relaxed walk.

Posted 1 year ago

“Very pleased with product. This is second harness to swap into when the other is being washed.”

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Posted 1 year ago

It is a great idea to have a wash-one-wear-one set up :) Thank you for leaving us a review.

Posted 1 year ago

“Perfect Fit very happy with the product and mix and match options”

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Posted 1 year ago

We're glad to hear that you like that the different pieces can be mixed and matched until you have the right fit for your pup, Pam :) Thank you for leaving us a review.

Posted 1 year ago

“PerfectFit harness was indeed a perfect fit for my small dog. I've had him in PerfectFit harnesses since he was a puppy and would not use any other harness now.”

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Posted 1 year ago

It is lovely to hear that you have been with us since your little one was a pup, Richard :) Thank you for taking the time to leave us a review.

Posted 1 year ago

“I am very happy with my purchase. The harness is very soft and my dog Lou has no problem wearing it. It doesn't restrict his movement when we're out walking. I would definitely recommend.”

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Posted 1 year ago

It is great to hear that you are happy with Lou's new harness, Kathryn! Thank you so much for the review :)

Posted 1 year ago

“Excellent customer service as always , needed advice on the fit of my dogs harness, after photo exchange and messages ( which were very promptly answered) all sorted and new piece ordered! Comfy dog again 😊 Thank you”

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Posted 1 year ago

We love that your dog is comfortable in their harness again, Debbie :) Thank you for the review!

Posted 1 year ago

“As the name says, it's a perfect fit. Best harness I have owned.”

PerfectFit 5 star review on 10th February 2024

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Posted 1 year ago

What a beautiful picture, Anne. Thank you for sharing your thoughts on the harness. It's much appreciated :)

Posted 1 year ago

“Beautiful fit and quality. Great customer service and very helpful advice.”

PerfectFit 5 star review on 8th February 2024

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Posted 1 year ago

Your pup looks very smart in the green, Claire! Thank you so much for leaving us 5 stars! :)

Posted 1 year ago

“Excellent customer service and great product.”

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Posted 1 year ago

Thank you very much, Lynne! It is great to hear that we looked after you well and you are happy with your new harness :)

Posted 1 year ago

“Perfect fit leads and harnesses are amazing. The company is so great, friendly helpful and knowledgeable”

PerfectFit 5 star review on 7th February 2024

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Posted 1 year ago

Your pup looks very pleased with their harness too, Tanya! Great photo! Thank you so much for sharing it and your feedback with us :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,945 reviews