PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 28th December 2025

901

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely brilliant would highly recommend!”

PerfectFit 5 star review on 1st February 2024

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Posted 1 year ago

Just look at your beautiful pair! We love the wine colour against your pup's silver coat :) Thank you for taking the time to write us a review.

Posted 1 year ago

“The service you receive is 5*. I wasn't sure what size to get, emailed straight away with the exact one to buy, fits my dog perfectly! They are such good quality, I won't buy any other brand harness now.”

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Posted 1 year ago

It's great to hear that you are sticking with us, Rachel :) Thank yo for the lovely review.

Posted 1 year ago

“I was introduced to Perfect fit by my dog trainer and used it for my older dog. In the summer I got a new puppy and wanted to use a supportive harness and immediately wanted to use perfect fit. I emailed them with photos and measurements and they were brilliantly responding asap and advising me the best size to go with. My puppy is now 7 months and I am really pleased. The beauty of perfect fit is that you can change the different parts of the harness as they grow. My puppy decided that he wanted to be huge so had to buy new harnesses BUT I know I'm buying the best harness for my dog.”

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Posted 1 year ago

Thank you for writing us such a lovely review :) It is great to hear how happy you have been with your harness.

Posted 1 year ago

“Had to buy a harness for my new puppy Jack Russell. Had a chat with someone via the online assistant and they directed me to the specific item best suited for my dog. Arrived next day. Simple.”

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Posted 1 year ago

It is great to hear that you found ordering Jack's harness quick and easy, Stuart! Thank you for the positive feedback :)

Posted 1 year ago

“Gilly couldn't have been more helpful and caring sorting the right fit for my little Maltipoo who had grown out of her first two mega tiny harnesses. Great quality too. Very highly recommend.”

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Posted 1 year ago

It is great to hear that Gilly looked after you and your little one well, Sonia :) Thank you for taking the time to write us a review.

Posted 1 year ago

“Was recommended to get the PerfectFit Harness by my dog trainer during a 1-2-1 session with my 8 month old Cocker Spaniel pup, as he's a real puller on the lead. The harness, in conjunction with a double ended lead should help in training him not to pull and therefore, make walking a far more comfortable experience. Really impressed with the harness, very nice design, with padding in key areas and very easy to put on my pup.”

PerfectFit 5 star review on 31st January 2024

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Posted 1 year ago

What a lovely photo, Mark! He is certainly looking very smart in the lilac :) Thank you for the great feedback.

Posted 1 year ago

“I am very pleased with the perfect fit harness, I love how it comes in separate pieces so will adapt to my puppy’s size and will still fit after he has grown instead of having to keep on buying other harnesses as he gets bigger. The video on the website showing how to measure my pooch was very useful.The guy in customer support was so friendly and informative which made it a very pleasurable experience. I highly recommend perfect fit, you won’t be disappointed.”

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Posted 1 year ago

Thank you for your lovely review, Diane :) It is just wonderful to hear that you had a pleasurable experience purchasing your harness from us!

Posted 1 year ago

“Thanks to the advice from some very helpful members of staff the harness is a perfect fit and as the puppy grows the modular system means that only the necessary componets need to be replaced”

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Posted 1 year ago

Thank you for the review, Justin :) It is great to hear that you like the modular design of the harness for your growing puppy.

Posted 1 year ago

“I love the modular design of this harness! This is our second. Really fits perfectly!!!!”

PerfectFit 5 star review on 29th January 2024

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Posted 1 year ago

We just love to hear from our returning customer, Alison! Thank you for taking the time to leave us your feedback :)

Posted 1 year ago

“Absolutely fabulous. Ordered the wrong size for my dog. They changed the order for me and the harness still arrived on time. Wonderful service,”

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Posted 1 year ago

That's great to hear, Sue! We're thrilled that you you think we are fabulous! :) Thank you for the review!

Posted 1 year ago

“Modular system means that pieces can be interchanged to get a perfect fit. This was ideal for my dog. Brilliant customer service, with great support on the phone, to get the fit just right. I am hoping that fit and comfort means that there should be no problem with rubbing.”

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Posted 1 year ago

It is great to hear that you found out helpline useful to ensure a good fit for your pup :) Thank you for the thorough review!

Posted 1 year ago

“Excellent customer service!! Fast delivery too.”

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Posted 1 year ago

It's great to hear that the team looked after you well, Loic! Thank you for the 5 stars!

Posted 1 year ago

“Incredible customer service. So helpful. I ordered the wrong size and was sent lots to try without having to pay more. Have. Returned all the original pieces and those I did not need. New harness fits so well and seems to have made a huge difference.”

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Posted 1 year ago

It's lovely to hear that the team looked after you well and you are now happy with the fit, Fi :) Thank you for taking the time to leave us a review!

Posted 1 year ago

“This is the second one I have bought for my chihuahua , they are well made and she can't escape, they are perfect”

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Posted 1 year ago

Thank you for coming back to us for a second time, Angela :) It is great to hear that your Chihuahua us happy in their PerfectFit!

Posted 1 year ago

“Good fit & great material which is very comfortable, really pleased.”

PerfectFit 5 star review on 26th January 2024

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Posted 1 year ago

What a gorgeous picture, Jayne. Thank you for sharing! :) It is great to hear that your pup is comfortable in the harness and that you are pleased with it too!

Posted 1 year ago

“Great product and easy to put on, fits perfectly, very helpful when ordering over the phone.”

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Posted 1 year ago

It is great to hear that the team looked after you well on the phone, Dave :) Thank you for taking the time to review us!

Posted 1 year ago

“Excellent service - harness was recommended and the fitting was very accurate. love the videos and assistance given, Is a great fit and very comfortable for our hyper active GSD! Will definitely be using again and recommending to others.”

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Posted 1 year ago

Thank you for your recommendation :) It is great to hear that you found the videos useful for fitting your harness on to your bouncy GSD! Wishing you happy walkies!

Posted 1 year ago

“Absolute perfect fit, as your name says! Superb harness, excellent customer service, great delivery. Happy doggy!! Thank you so much”

PerfectFit 5 star review on 25th January 2024

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Posted 1 year ago

Well, that certainly looks like a happy doggy, Amy!... And looking very smart in the red, too! Thank you for your lovely review :)

Posted 1 year ago

“Perfect fit was recommended by our vet for our ageing dog who had always worn a collar. The site was easy to navigate, we opted to use the perfect fit size calculator, entered all the details and a size was recommended. Ordering was easy and delivery was very quick. Pricing was very competitive. Our dog is now happily waking with his harness. The extra bonus is using a UK company I would highly recommend Perfect Fit.”

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Posted 1 year ago

Thank you for taking the time to leave us such a thorough review, Sarah :) It is great to hear that the transition from collar to harness has gone well for your boy.

Posted 1 year ago

“Very good quality. Size was correct with their online size guide so very happy with this dog harness”

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Posted 1 year ago

Thank you so much for your review, Roy :) It is great to hear that you found the online calculator useful to find the best fit for your pup.

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,945 reviews