PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 28th December 2025

901

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellant service and a perfect fit yet again!”

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Posted 1 year ago

It is great to hear that you have another PerfectFit! Thank you for the 5 stars! :)

Posted 1 year ago

“This is a better fit and was delighted with such prompt delivery.”

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Posted 1 year ago

It is just great to hear that you are happy with the fit, Phyllis and that it arrived nice and quickly :) Thank you for taking the time to write us a review.

Posted 1 year ago

“Brilliant harness has stopped our young golden retreiver pulling on his walks and so comfy”

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Posted 1 year ago

Thank you for your review, Ann :) It is lovely to hear that your lovely Goldie is pulling less in the harness!

Posted 1 year ago

“Amazing harness and lead, our puppy is very happy wearing it and the lead is great to use. Advice and support prior purchase was exceptional.”

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Posted 1 year ago

It is great to hear that you and your puppy are happy with your new lead and harness, Phil :) Thank you for your review!

Posted 1 year ago

“Really pleased with harness. Fits snugly with all the different clips and straps that you can adjust. Also, my dog doesn't like having anything go over his head. This is perfect. Looks great too!”

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Posted 1 year ago

It is great to hear that you are pleased with your new harness, Lisa! We just love to hear when we have been able to help with a dog who doesn't like to have things put over their head :)

Posted 1 year ago

“I've tried many different harnesses for our Irish Setter. This is the ONLY one that has fit him correctly. Gets the job done and definitely worth the price.”

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Posted 1 year ago

It's great to hear that your PerfectFit Harness is working well for your lovely Setter, Edward :) Thank you for the lovely review!

Posted 1 year ago

“Wonderful customer care. The harness is lovely, my young springer loves it, he was walked in a headcollar before which he hated but he loves his harness, always keen to have it put on, and the fleece lead is very comfortable and lightweight for walking with. Highly recommend”

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Posted 1 year ago

Thank you for your recommendation! We love that your pup is always keen to have his harness put on and that you find the fleece lead comfortable to hold :)

Posted 1 year ago

“After 4 years of trying to find a harness that fitted my WorkingCocker Spaniel / miniature poodle cross (Aku) this is the only one that does - after some really helpful advice from the PerfectFit team that I got before buying. It makes so much sense to have each part of the harness available in different sizes (he is 20mm S-S-M). He also likes it better than is orher harnesses because it is soft and comfortable - and I like it because it has a front ring which helps with pulling (Aku is surprisingly strong!).”

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Posted 1 year ago

Thank you for your lovely feedback, Lucy. It is just great to hear that Aku finds his new harness soft and comfortable :)

Posted 1 year ago

“It took a while to find the right harness for my mini schnauzer and perfect fit was just that. We have used it for about 4 years and bought another now for our rescue”

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Posted 1 year ago

Thank you for coming back to us for your new rescue pup, Victoria. Wishing your, your lovely Schnauzer and new addition happy walkies! :)

Posted 1 year ago

“Excellent customer service, I like the fact if it doesn't fit you can swap parts and as your puppy grows you can order new parts . It's a great product”

PerfectFit 5 star review on 20th January 2024

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Posted 1 year ago

Thank you for your review, Martin :) It is lovely to hear that you think the harness is great!

Posted 1 year ago

“Really helpful staff who recommended the sizes for my dog very quickly following my email and photo. The fit is perfect so very pleased”

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Posted 1 year ago

It is great to her that the team looked after you well, Debra. Thank you for your feedback :)

Posted 1 year ago

“Couldn’t be more helpful and a lovely product.”

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Posted 1 year ago

It is lovely to hear that the team looked after you well, Sara and that you are happy with your new harness. Happy walkies!

Posted 1 year ago

“Great service! I had to call because the measurements I provided for my Bichon for some reason weren’t accepted on line, however the guy I spoke to was really helpful and managed to recommend the right size. Delivery was quick, and they are the perfect fit ;)”

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Posted 1 year ago

It is great to hear that you found our helpline useful, Nikki and that you got your perfect fit first time :) Thank you for the review!

Posted 1 year ago

“Excellent customer service, very responsive with a suggestion for a size for my 9 month old lab that fitted perfectly. She loves it and it’s so easy to get on and off.”

PerfectFit 5 star review on 19th January 2024

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Posted 1 year ago

Your lovely Lab look great in the pink, Rowena :) Thank you so much for sharing your thoughts!

Posted 1 year ago

“I was looking for a harness for my five month old Labrador and was hoping to find one to fit as she grows. PerfectFit were extremely helpful on the phone talking through what I might need and were happy to send two sizes for some of the sections to try out at no extra charge. PerfectFit first time. Thank you! Highly recommended.”

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Posted 1 year ago

We love that you got your perfect fit first time, Carolyn :) Thank you for the lovely feedback!

Posted 1 year ago

“I tried numerous harnesses for my sprocker until I found perfect fit. It literally is the perfect fit for her. So when I got my collie pup, it was straight to perfect t fit. I won't go to any other harness- I've spent a fortune trying others!!!! My pup was pulling like a train and the kind lady who spent some time on the phone with me was AMAZING!!! Giving me fantastic tips about how best to help him using her own experience with Collies. Her insight was incredibly helpful. With perfect fit they genuinely care and ge finely want your dog to be comfortable and have the best. I also got one of their fleece leads, which I hadn't got for my Sprocker as I dismissed a 'fleece' lead!!! However I hadn't got a leas for my collie so thought I'd get one. Not only does it look fantastic as it matches the harness......its so good that I'm going to now order one to match my Sprockers harness!!!! The lead is so light, with several useful D rings along it and in this cold weather, its pleasantly warm to hold! Thank you so much perfect fit and thank you so much 'The Collie Lady' 🐾🐾”

PerfectFit 5 star review on 18th January 2024

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Posted 1 year ago

And thank you for the lovely review Yvonne. We are thrilled to hear that you have come back to us :) Wishing you happy walkies!

Posted 1 year ago

“Dogs so comfortable especially round the neck but very seure harnesses also.”

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Posted 1 year ago

It is just lovely to hear how comfortable your dog is in their new harness, Pauline :) Thank you for the review!

Posted 1 year ago

“A very promt and efficient service. I needed to change some of the order upon arrival, replacements arrived following day.”

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Posted 1 year ago

It's great to hear that you received your additional pieces in good time, Nigel :) Thank you for leaving us positive feedback.

Posted 1 year ago

“The harness is a perfect fit as promised,I made one phone call,gave one measurement had a chat with a lovely and very knowledgeable man and two days later a beautiful little harness arrived ,very happy.Thank you!☺️”

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Posted 1 year ago

That's great to hear, Dorothy :) It is great to hear that choosing the size and purchasing your new harness was quick and easy. Thank you for the lovely review.

Posted 1 year ago

“Fits really well, washable and is good quality”

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Posted 1 year ago

We are very happy t hear that you are happy with the fit and quality if your new harness, Teresa :) Thank you for the review!

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,945 reviews