PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 2,945 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 2,945 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 28th December 2025

901

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I absolutely love these harnesses, they are the best. I recommend them to everyone. Customer services is fabulous, nothing is ever difficult. Perfect Fit by name and by nature. Highly recommend!”

PerfectFit 5 star review on 10th January 2024

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Posted 1 year ago

Your pup is looking VERY smart in the orange, Claire. Thank you so much for your recommendation. It is lovely to hear that the team looked after you well and make the process easy :)

Posted 1 year ago

“Excellent help with finding correct fit harness for my 12 week old Cocker Spaniel. Communication and advice together with ability to try on trust at home is second to none. I will not hesitate to recommend”

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Posted 1 year ago

Thank you for your recommendation, Lesley :) It is great to hear that your were pleased with the service that you received and that your little one has found their PerfectFit.

Posted 1 year ago

“The girth piece was a replacement for current one as "someone" chewed the buckle!!!!!!!”

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Posted 1 year ago

I wonder who that could have been, Anne?? :) Thank you for taking the time to review us.

Posted 1 year ago

“This is the second harness I have had for my Cavalier, the first when he was 9 or 10 months old and finally grew out of. Simple to measure, easy to order, quick delivery and perfect fit. Highly recommended.”

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Posted 1 year ago

Well, this is great to hear! Thank you for the 5 stars! We love that you and your pup are happy with your second PerfectFit :)

Posted 1 year ago

“A very helpful service and the harness o by ordered and arrived by return. Thank You Ian”

PerfectFit 5 star review on 9th January 2024

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Posted 1 year ago

Thank you for the review, Ian :) Your dig certainly looks happy in their new harness!

Posted 1 year ago

“I’d somehow lost my dog’s last perfect fit harness so needed a new one. I was really happy with my previous one, so came straight to perfect fit for the replacement. My dog had matured in size and build so needed a new size combination that wasn’t standard to the breed listings on the site. A quick phone conversation with Jake and the new size combination was sorted and the order placed. It arrived really quickly and fitted almost perfectly straight out of the package. A few little adjustments and it was, as you would expect, the perfect fit. I’m really happy with the product and customer service from perfect fit. Even better is the knowledge that I am supporting a local business and a local manufacturer. You can buy cheaper harnesses but why would you when the perfect one is made right here in the UK. Thank you Perfect-fit.”

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Posted 1 year ago

Thank you for your lovely review, Georgina :) We love that Jake looked after you well and that you are happy with your pup's new PerfectFit. Happy walkies!

Posted 1 year ago

“I have 3 Perfect Fit harnesses and they are fabulous. They've never chaffed or irritated my dogs skin especially important for a dog with a finer coat. They allow full flexibility and extension of his front legs without restricting joints. I'm a big fan!”

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Posted 1 year ago

It is great to hear that you are a fan of the harness, Misha and that you like the fact that it doesn't restrict your pup's movement. Thank you for sharing the photo and for the lovely review :)

Posted 1 year ago

“Ordered new girth piece as grown out of original. Great service very easy and quick”

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Posted 1 year ago

We are pleased to hear that your experience was quick and easy with us, Lynne. Thank you for the review :)

Posted 1 year ago

“I've been using the perfect fit harness for my dog for over 7 years now and have been very pleased with the quality of the harness. I recently had to purchase a replacement chest piece and the customer service has exceeded my expectations.”

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Posted 1 year ago

We just love to hear from our long-standing customers, Matt :) It's great to hear that the team looked after you well when purchasing your replacement section. Thank you for the review!

Posted 1 year ago

“Just bought my second PerfectFit harness. I've tried others but PerfectFit is the only one that actually fits my dog (and she can't wriggle out of). It soft and she's happy wearing - sometimes for quite long periods.”

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Posted 1 year ago

What a lovely photo! Thank you for sharing it with us and for taking the time to review us :)

Posted 1 year ago

“I bought a harness a few years ago and loved it. Unfortunately I have recently had an issue with it. Called customer service and they had a replacement sent right out- no questions asked. Brilliant customer service! Thank you!”

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Posted 1 year ago

It's great to hear that we were able to solve your issue quickly :) Thank you for taking the time to review us!

Posted 1 year ago

“I already have a PerfectFit harness but it was getting snug around my dog's chest girth. Live chatted with an associate and found I could purchase the single piece. I also asked which size I should upgrade to and was recommended the size to use. Very happy with my whole online experience.”

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Posted 1 year ago

It is wonderful to hear that you found the online live chat useful to gain advise on upgrading your harness. Thank you for the lovely review :)

Posted 1 year ago

“So.delighted with this product fits so well and staff went above and beyond to help would fully recommend is helping me get control of my pup”

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Posted 1 year ago

It's just great to hear that you are delighted with your new harness, Penny and that the team looked after you well. Thank you for the review!

Posted 1 year ago

“Excellent product and service, the harness arrived very quickly. It would be nice to have a choice of colour for the sections, not just black as all the white dog hairs stick to the black areas.”

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Posted 2 years ago

Love that you have are happy with your new harness and that it got to you in good time, Sally. Thank you for your feedback regarding the colour of the front and girth sections. We will certainly pass this on to the development team.

Posted 1 year ago

“Outstanding customer service with help and advice. And the harness is amazing quality and the fit is perfect Can’t recommend enough”

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Posted 2 years ago

Thank you for your recommendation, Claire :) It is lovely to hear that the team looked after you well and that you are happy with your new hanress.

Posted 1 year ago

“Perfect fit is perfect in every way 🐶”

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Posted 2 years ago

We are very pleased to hear that you think we are perfect in every way, Diane. Thank you for your lovely review :)

Posted 1 year ago

“I enquired about sizing for my 14 week old puppy. I had a perfect fit harness from my previous dog that was still in good condition but way too big at present. They helped me with finding the right sizes that would fit with parts of my current harness with growing room and its fits my puppy perfectly and still able to use parts of my old harness and able to mix and match as she grows! Perfect fit harness couldn't be a better name for them! Thank you”

PerfectFit 5 star review on 26th December 2023

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Posted 2 years ago

Thank you for your lovely review, Hannah! Your pup looks very smart in her new harness. It's great to hear that the team were able to help you utilize pieces from your old harness :)

Posted 1 year ago

“Harness is a great fit and easy to put on. Delivery was speedy. Very happy with my purchase”

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Posted 2 years ago

It's lovely to hear that you are happy with your purchase, Sue. Thank you so much for taking the time to review us :)

Posted 1 year ago

“Really pleased with the harness. We’ve found it very difficult to find a harness that fits Lottie but this genuinely is a perfect fit!”

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Posted 2 years ago

It's great to hear that you have found a good fit, Claire. Thank you for the review. Wishing you and Lottie happy walkies :)

Posted 1 year ago

“Perfectfit are midrange price harnesses and worth the extra money. The modular design means they fit perfectly as you can mix and match each component according to the build of your dog. Soft fabric means they are comfortable for your dog, but despite this the fabric and seams are incredibly strong. My dog pulls like a steam train but the harness stands up to the strain completely. I love the fact that they are easily washable and dry very quickly and of course there's a great range of colours.”

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Posted 2 years ago

Thank you for leaving us such a thorough review, Sarah. We love that you like the modular design of the harness, its soft material and durability :)

Posted 1 year ago

PerfectFit is rated 4.9 based on 2,945 reviews