PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.89

4.9 Rating 3,059 Reviews

98 %

of reviewers recommend PerfectFit

4.9

Based on 3,059 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

07762540633

Email:

nicky@perfect-fit-dog-harness.com

Location:

PerfectFit, Unit 1, Advantage Business Park,
Spring Lane South,
Malvern
Worcestershire
WR14 1AT

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PerfectFit 5 star review on 2nd March 2026

PerfectFit 5 star review on 25th February 2026

Katrina

916

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always use perfect fit for both my dogs, ordered a smaller size which was my fault it didn't fit but the team at Perfect Fit were quick to resolve. Friendly and efficient service, Thank You.”

Helpful Report

Posted 2 years ago

It is lovely to hear that the team were able to help sort your sizing issue, Sara :) Thank you for leaving us your feedback!

Posted 2 years ago

“We love the harnesses and leads. The training leads are especially useful with their varied length and comfortable handles.”

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Posted 2 years ago

We love that you are a fan of the adjustable training lead, Hannah! Thank you for the 5 stars :)

Posted 2 years ago

“Exactly what it say perfect foot if one part doesn’t fit then you can just replace the right size next day delivery.”

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Posted 2 years ago

Thank you for your lovely review, Rosetta! We are very pleased that you have found your pup's PerfectFit :)

Posted 2 years ago

“After a few size changes I finally have the perfect fit for my poodle. Her reactivity has resolved and she is happier than she has ever been on walkies. Quick delivery from the UK to Australia. Happy with the product and service.”

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Posted 2 years ago

This is just great to hear, Gemma! We love that your are both enjoying your walks a little better. Thank you for leaving your thoughts :)

Posted 2 years ago

“This is a really good company with a really good product. I've had two harnesses for almost 6 years with no signs of wear. They wash and wear brilliantly and my fluffy companion has always been comfortable wearing them. No rubbing or chafing. I've just received a new one for my puppy who loves his new smart Perfect Fit harness. Really helpful staff. Fast and detailed replies to questions and quick delivery. Just brilliant!”

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Posted 2 years ago

We love that your old harnesses are still going strong and that you have come back to us for your new puppy's harness. Thank you for your lovely review!

Posted 2 years ago

“I recently ordered two harnesses for my dogs and the service was excellent. One of the harnesses didn't fit properly so the staff at Perfect Fit sent out an alternative piece, even before I had returned the piece that didn't fit. Fantastic, I will be recommending this company to my dog owner friends for sure. Linda.”

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Posted 2 years ago

It is great to hear that you were happy with the service from the team and that you got the best fit for both of your pups, Linda. Thank you for taking the time to review us.

Posted 2 years ago

“Excellent customer service,excellent quality product which provides so much flexibility to ensure a perfect fit.The harness is very durable and most importantly very comfortable and secure for dogs.I would not hesitate in recommending it this being my 5th purchase from Perfect Fit .”

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Posted 2 years ago

We love to hear from our returning customers! Thank you so much for coming back to us and for the lovely review :)

Posted 2 years ago

“Efficient service and lovely product. Prompt with advice on sizing”

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Posted 2 years ago

We're very pleased to hear that you are happy with your new harness, Jennifer :) Thank you for the review!

Posted 2 years ago

“Excellent service from enquuiring, help in sizing, order, dispatch and follow up. Will definitely continue to recommend to others. thank you.”

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Posted 2 years ago

We appreciate your recommendations, Carole :) Thank you so much for leaving us your feedback!

Posted 2 years ago

“Very helpful staff. They sent me extra pieces so I could mix different sizes and then I just posted the pieces that didn't fit back.”

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Posted 2 years ago

It is great to hear that you were able to take advantage of our exchange service to get the best fit for your pup, Susan. Thank you for the lovely review :)

Posted 2 years ago

“Great harness for our Ragnor who is a strong boy that likes a little pull, great service too! Front section was too large and the team sent out replacement parts the next day, super friendly with a super pot-active approach.”

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Posted 2 years ago

Thank you for your lovely review, Robert :) It is great to hear that the team sorted your boy with the right pieces in a quick and friendly manner.

Posted 2 years ago

“Excellent fast service and advice from Lucy Cooper. She answered all my questions promptly via email about getting a smaller harness as the original one was too big. Even taking time to look at photos I attached to my email. She posted the new harness the same day and I received it the next day. If only all company's could have the same excellent customer service! This company excels themselves in every way. I can't thank them enough and highly recommend them to all.”

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Posted 2 years ago

Thank you for leaving us such a lovely review, Mrs Shipman :) It is great to hear that Lucy ensured that you had the best fit for your pup. We will be sure to pass on your thanks.

Posted 2 years ago

“Excellent service and ecxellent product. Already use this product so when I needed another it was an obvious choice.”

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Posted 2 years ago

It is great to hear that you have come back to us for a second time, Lee :) Thank you for taking the time to review us!

Posted 2 years ago

“Amazing customer service! They helped me find the right combination of pieces so that the harness fit just right. The harness is easy to wash and seems to be more confortable and flexible on my dog than any of the harness she's worn in the past. I will definitely be reccommending them to my friends with dogs.”

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Posted 2 years ago

Thank you for recommendation, Pricilla! It is just great to hear that you are finding the PerfectFit softer than any harness that you have tried previously :)

Posted 2 years ago

“Excellent service, and no surprise here, a perfect fit. Top quality”

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Posted 2 years ago

We love that you think your new harness is top quality, Julian :) Thank you for the feedback!

Posted 2 years ago

“So good! Customer service was amazing, recommended the perfect size for my pup, and the harness is great - super comfy, front clip is really handy, and love that we don’t have to put it over his head when he’s not feeling like it.”

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Posted 2 years ago

It is great to hear that the team helped you to get the perfect sizing for your pup, Izzy :) Thank yo for taking the time to write us such a lovely review!

Posted 2 years ago

“I have used perfect fit harness for years and just love them.”

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Posted 2 years ago

And we just love that you love us and keep coming back, Corinne! Thank you for the 5 stars! :)

Posted 2 years ago

“Great product, great service, I ordered the wrong size and they arranged an exchange super-quickly.”

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Posted 2 years ago

It is great to hear that the team got your exchange sorted quickly for you, Tim :) Thank you for the lovely feedback!

Posted 2 years ago

“This is our third PerfectFit harness. Our first was for Chippie (fawn sighthound, deceased), then second for Lizzie (inky black whippet) and third for Harley (reddish fawn small mixed breed). In all cases we regard PerfectFit as the only harness suitable and acceptable for our dogs.”

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Posted 2 years ago

It is great to hear that you have been trusting in us for your pups for so long, Jonathan :) Thank you for leaving us such a lovely review!

Posted 2 years ago

“Perfect fit for my daxi after trying several harnesses finally came across this one and it's the best choice I have made it's perfect and customer service are so helpful . Also got the training lead as my boy does like to pull and lunge but this is helping a lot thanks perfect fit true to your name 🐶🐶🐶👍👍👍”

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Posted 2 years ago

It is great that we are living up to our name, Amanda. Thank you for your review. Wishing you and your lovely Daxi happy walkies!

Posted 2 years ago

PerfectFit is rated 4.9 based on 3,059 reviews