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PerfectVape Reviews
1.9
Rating
151
Reviews
22
%
of reviewers recommend
PerfectVape
Company
Reviews
Questions
Metrics
1.9
Based on 151 reviews
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"I was sent totally wrong product. Not my fault. I sent them pictures of what they sent me. I jumped through their hoops. Sent them the tracking number and picture of package at post office after post office put shipping label on it. Proof it was on its way. I was told if I sent this info they would ship the correct product to me. Well it is 5 days later and still they haven't sent me a tracking number. I order every other month from this so repeat customers mean nothing. I can't get what I use around me or I wouldn't even jumped through their hoops. They make mistake and I paid the price. I would have offered to priority mail or over night it if it was my company and I was given nothing but grief. I use smok novo not nord.This started last Friday and now it is Wednesday night and still nothing. I hope the owner hears about this."
Jen
"I was sent totally wrong product. Not my fault. I sent them pictures of what they sent me. I jumped through their hoops. Sent them the tracking number and picture of package at post office after post office put shipping label on it. Proof it was on its way. I was told if I sent this info they would ship the correct product to me. Well it is 5 days later and still they haven't sent me a tracking number. I order every other month from this so repeat customers mean nothing. I can't get what I use around me or I wouldn't even jumped through their hoops. They make mistake and I paid the price. I would have offered to priority mail or over night it if it was my company and I was given nothing but grief. I use smok novo not nord.This started last Friday and now it is Wednesday night and still nothing. I hope the owner hears about this."
Jen
"I was sent totally wrong product. Not my fault. I sent them pictures of what they sent me. I jumped through their hoops. Sent them the tracking number and picture of package at post office after post office put shipping label on it. Proof it was on its way. I was told if I sent this info they would ship the correct product to me. Well it is 5 days later and still they haven't sent me a tracking number. I order every other month from this so repeat customers mean nothing. I can't get what I use around me or I wouldn't even jumped through their hoops. They make mistake and I paid the price. I would have offered to priority mail or over night it if it was my company and I was given nothing but grief. I use smok novo not nord.This started last Friday and now it is Wednesday night and still nothing. I hope the owner hears about this."
Jen
"I was sent totally wrong product. Not my fault. I sent them pictures of what they sent me. I jumped through their hoops. Sent them the tracking number and picture of package at post office after post office put shipping label on it. Proof it was on its way. I was told if I sent this info they would ship the correct product to me. Well it is 5 days later and still they haven't sent me a tracking number. I order every other month from this so repeat customers mean nothing. I can't get what I use around me or I wouldn't even jumped through their hoops. They make mistake and I paid the price. I would have offered to priority mail or over night it if it was my company and I was given nothing but grief. I use smok novo not nord.This started last Friday and now it is Wednesday night and still nothing. I hope the owner hears about this."
Jen
"I was sent totally wrong product. Not my fault. I sent them pictures of what they sent me. I jumped through their hoops. Sent them the tracking number and picture of package at post office after post office put shipping label on it. Proof it was on its way. I was told if I sent this info they would ship the correct product to me. Well it is 5 days later and still they haven't sent me a tracking number. I order every other month from this so repeat customers mean nothing. I can't get what I use around me or I wouldn't even jumped through their hoops. They make mistake and I paid the price. I would have offered to priority mail or over night it if it was my company and I was given nothing but grief. I use smok novo not nord.This started last Friday and now it is Wednesday night and still nothing. I hope the owner hears about this."
Jen
"I was sent totally wrong product. Not my fault. I sent them pictures of what they sent me. I jumped through their hoops. Sent them the tracking number and picture of package at post office after post office put shipping label on it. Proof it was on its way. I was told if I sent this info they would ship the correct product to me. Well it is 5 days later and still they haven't sent me a tracking number. I order every other month from this so repeat customers mean nothing. I can't get what I use around me or I wouldn't even jumped through their hoops. They make mistake and I paid the price. I would have offered to priority mail or over night it if it was my company and I was given nothing but grief. I use smok novo not nord.This started last Friday and now it is Wednesday night and still nothing. I hope the owner hears about this."
Jen
"It had taken over two weeks or 10 business days as they state it can take before I was able to make a claim that my items never showed. A customer support person named Vince emailed me stating that it was usps fault and they can only either reship my order or refund. I stated twice I would like them reshipped and asked if I could get them quicker due to the inconvenience."
Anonymous
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01/01/2019
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Bonnie Rae
Unverified Reviewer
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“
My problem with PerfectVape is resolved. It took awhile and wasn't easy but they have now replaced the two defective e-cigs and I am satisfied.
”
Helpful
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Posted 5 years ago
PerfectVape
is rated
1.9
based on
151
reviews
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