PerfectVape Reviews

Name: PerfectVape
Rating: 1.97

2.0 Rating 134 Reviews

23 %

of reviewers recommend PerfectVape

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Metrics

2.0

Based on 134 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 41%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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PerfectVape 1 star review on 5th October 2022

Jen

PerfectVape 1 star review on 30th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered almost 2 weeks ago, haven't received it yet.”

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Posted 1 week ago

“Seems they don't fill orders anymore but still collect payments. Lost this customer forever.”

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Posted 1 month ago

“I ordered 2/23 got a tracking number that day. Still nothing on the tracking number. 6 days after I received it. Do not order from here !!”

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Posted 1 month ago

“For the people that’s been waiting for their vapes, has it been delivered yet? I ordered mine on 02/04/24 and now it’s 02/20/24 and still haven’t receive my package. Usually other websites I would get mine a week after I place my orders.”

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Posted 2 months ago

“I order from perfect vape on 2/3, it is 2/16 and I have still not received my items. Tracking states it is in my state but still waiting to continue on. I will never order from this company again. My usual company ships and is deliver no longer than 3 days! This time frame with perfect vape is unexceptable”

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Posted 2 months ago

“I would rather them lower if I could. Half the time disposables don't work and they find any reason not to give a refund. Then they didn't tell me the kit I bought didn't include a battery so I had to pay another 10 dollars shipping for a 5 dollar battery that still hasn't come almost a month later They denied the refund request and I don't think I'm getting my battery. So I've wasted more than enough money on these greedy a holes.”

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Posted 2 months ago

“Today is 2/12/24, my money has been gone from my account since 1/21/24...that is TOTALLY UNACCEPTABLE! Some BS story about it not being legal for them to ship...they are shipping through some delivery service in Vegas! Good grief! DO NOT WASTE YOUR TIME AND MONEY WITH THESE JERKS!”

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Posted 2 months ago

“I left another vape company because it took forever to receive my orders. PV filled my order the same day but it has been 17 days since and not only do I not have my items (they certainly took my money right away) but their so-called tracking number doesn't appear to exist in any shipping company in the world. Now, because they do not care about customer service I am forced to go to a local vape shop and pay retail for stuff I already ordered from this "company". Do not order from these people.”

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Posted 2 months ago

“Totally horrible experience with them. Ordered my vapes, first of all the items were shipped literally days after purchase instead of sending them when they were purchased. Second of all, their shipping carrier is pure garbage. You pay shipping fees for that garbage and then good luck receiving it. In my case it’s several weeks as the items are in transit as if I ordered them from Mars. I’ve read som reviews where people were awaiting for months for their delivery. Thus, it’s pure garbage that is not worth spending a penny on…”

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Posted 2 months ago

“I ordered 20 vapes they charged me for all of them. Then I get an email saying 2 of the vapes I ordered were out of stock. They told me I had credit at perfect vape for $28.83 I told them to put the money on my debit card. They never did a month later. It took 3 weeks to get the vapes and half of the Oxnard pro 10000 puffs don’t work the ones that do work taste like burnt plastic thanks perfect vape!!! You’re far from perfect. Perfect vape scam is more like it.”

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Posted 3 months ago

“Terrible company took my 75$ never sent my order and blocked me at Customer service”

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Posted 4 months ago

“Completely wrong order shipped. Ordered bulk e juice and coils. Received 11 rechargeable disposable pods. Contacted customer service and jumped through their hoops to prove incorrect items sent. Was informed that my original order won't be processed until I ship these items back. Emailed me return label, I informed them I don't have a printer. Should not have to pay to print it elsewhere. Another customer obviously was not sent their correct order as well. A shame as my order was 70$ and items I received total about 150$. Time to sell pods and buy elsewhere.”

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Posted 4 months ago

“I ordered from them over two weeks ago and was provided a tracking number and for 10 days now the tracking number as said it's still not at a USPS location and I email them to find out where my order is and I get automated responses instead of an actual representative letting me know why it's taking so long to arrive”

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Posted 4 months ago

“Shipping took decades and it was shipped with ID verification + signature.”

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Posted 5 months ago

“My vape has never worked & this seller wouldn’t give me a refund. I requested within the ten days the site shows for a refund. My vape now says check atomizer no matter if I change the coil & clean the contact points. Worst vape shop ever”

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Posted 5 months ago

“Stay as far away from this company as possible. Horrible customer service. Very lengthy delivery times. Do not stand behind their product. I am being forced to sue them to get a refund.”

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Posted 5 months ago

“My first order with this company took almost a month to fulfil. It was marked shipped when in fact, it was not. Upon contacting customer service to inquire why my shipped product (without tracking number) never arrived they said they wanted a copy of my ID. They did not request it until I asked about it and after they marked my product shipped. I did eventually get that product. I made another order that as of this writing (and pushing a month again) has not arrived. I did however receive the wrong order. The company insists that I ship them back the incorrect product BEFORE they send the correct product. Given that this company has not been even close to reliable at any point I refused stating I would ship the product back AFTER they fulfilled my original order. They refused and have since become silent.”

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Posted 7 months ago

“This company takes your money and then never sends the package. Horrible customer service.”

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Posted 7 months ago

“Horrible shipping, shipping fees, and even worse customer service that does nothing to try to resolve problem or correct issues.”

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Posted 7 months ago

“HORRIBLE CUSTOMER SERVICE EXTREMELY SLOW SHIPPING, NO TRACKING NUMBERS TO TRACK YOUR ORDERS!!! BEWARE OF THIS COMPANY!!”

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Posted 8 months ago

PerfectVape is rated 2.0 based on 134 reviews