PerfectVape Reviews

Name: PerfectVape
Rating: 1.97

2.0 Rating 138 Reviews

23 %

of reviewers recommend PerfectVape

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Metrics

2.0

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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PerfectVape 1 star review on 5th October 2022

Jen

PerfectVape 1 star review on 30th September 2022

Anonymous

Anonymous // 01/01/2019

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“Shipping took 15 days. Crazy. So the money I saved was definitely less than what I spent on vapes during that 15 day period.”

Helpful Report

Posted 1 week ago

“I ordered from them two weeks ago and instead of helping me, they deleted my account and blocked me so yeah this company is complete garbage. You literally pay 10 bucks for a snail mail.— and I still haven’t received my package and now I can’t contact the company so I pretty much got scammed”

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Posted 2 months ago

“I haven't received my order yet & there r no way to contact that company by phone & I'm still waiting on my order it's been more than a week”

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Posted 4 months ago

“I'm happy with perfect vape, products are great, prices are great, shipping is 1 to 2 weeks depending on where u live but it's not their fault, the Government is waging war against vape shops because half the cost of cigarettes are Federal taxes and since millions have switched to vaping the Government is losing millions in tax revenue, the Government is trying to drive ppl back to smoking notice how anti vaping commercials have replaced anti smoking ads”

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Posted 6 months ago

“When I received my package, there was no invoice so clearly the person filling the order could not see if it was right or not. They did not put all of my vapes inside the package and I want my money back, but you can’t get a hold of them if they are doing this to multiple people over and over again they are raking in the money. I want my money back it took a long time to get my order I can’t believe people can get away with this.”

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Posted 7 months ago

“Ordered almost 2 weeks ago, haven't received it yet.”

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Posted 8 months ago

“Seems they don't fill orders anymore but still collect payments. Lost this customer forever.”

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Posted 9 months ago

“I ordered 2/23 got a tracking number that day. Still nothing on the tracking number. 6 days after I received it. Do not order from here !!”

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Posted 9 months ago

“For the people that’s been waiting for their vapes, has it been delivered yet? I ordered mine on 02/04/24 and now it’s 02/20/24 and still haven’t receive my package. Usually other websites I would get mine a week after I place my orders.”

Helpful Report

Posted 9 months ago

“I order from perfect vape on 2/3, it is 2/16 and I have still not received my items. Tracking states it is in my state but still waiting to continue on. I will never order from this company again. My usual company ships and is deliver no longer than 3 days! This time frame with perfect vape is unexceptable”

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Posted 9 months ago

“I would rather them lower if I could. Half the time disposables don't work and they find any reason not to give a refund. Then they didn't tell me the kit I bought didn't include a battery so I had to pay another 10 dollars shipping for a 5 dollar battery that still hasn't come almost a month later They denied the refund request and I don't think I'm getting my battery. So I've wasted more than enough money on these greedy a holes.”

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Posted 10 months ago

“Today is 2/12/24, my money has been gone from my account since 1/21/24...that is TOTALLY UNACCEPTABLE! Some BS story about it not being legal for them to ship...they are shipping through some delivery service in Vegas! Good grief! DO NOT WASTE YOUR TIME AND MONEY WITH THESE JERKS!”

Helpful Report

Posted 10 months ago

“Don’t order from here if you are in need of a vape in a timely manner. I ordered mine weeks ago and the tracking says it’s still at least a week out. Now I’m concerned if I’ll get it at all, and if I do, what condition it will be in. I’ve ordered things from overseas and they arrive quicker.”

Helpful Report

Posted 10 months ago

“I left another vape company because it took forever to receive my orders. PV filled my order the same day but it has been 17 days since and not only do I not have my items (they certainly took my money right away) but their so-called tracking number doesn't appear to exist in any shipping company in the world. Now, because they do not care about customer service I am forced to go to a local vape shop and pay retail for stuff I already ordered from this "company". Do not order from these people.”

Helpful Report

Posted 10 months ago

“Totally horrible experience with them. Ordered my vapes, first of all the items were shipped literally days after purchase instead of sending them when they were purchased. Second of all, their shipping carrier is pure garbage. You pay shipping fees for that garbage and then good luck receiving it. In my case it’s several weeks as the items are in transit as if I ordered them from Mars. I’ve read som reviews where people were awaiting for months for their delivery. Thus, it’s pure garbage that is not worth spending a penny on…”

Helpful Report

Posted 10 months ago

“No issues whatsoever!!! I accidentally put my ship to and bill to backwards on my order. One email to customer service and it was corrected. Got exactly what I ordered. Shipping time was acceptable. I ordered on a Friday with a holiday on a Monday and inclement weather all across the country. If not for those two variables, easily would've been 7-10 days on the shipping. Price, best by far of any other online retailer. This was my first purchase and plan on being a repeat customer”

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Posted 10 months ago

“Buyer Beware!!!! If you have any issues at all they will not try and help you at all. Plus shipping is a month not 10 days! Also don’t plan on any refunds for any reason with these crooks!”

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Posted 10 months ago

“Perfect vape online is awesome.I have been buying from them for some time but I have always been very happy with everything I purchased so far the wait time for shipping is not long at all I recommend this to everybody”

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Posted 11 months ago

“I ordered 20 vapes they charged me for all of them. Then I get an email saying 2 of the vapes I ordered were out of stock. They told me I had credit at perfect vape for $28.83 I told them to put the money on my debit card. They never did a month later. It took 3 weeks to get the vapes and half of the Oxnard pro 10000 puffs don’t work the ones that do work taste like burnt plastic thanks perfect vape!!! You’re far from perfect. Perfect vape scam is more like it.”

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Posted 11 months ago

“Terrible company took my 75$ never sent my order and blocked me at Customer service”

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Posted 1 year ago

PerfectVape is rated 2.0 based on 138 reviews