PerfectVape Reviews

Name: PerfectVape
Rating: 1.95

2.0 Rating 147 Reviews

22 %

of reviewers recommend PerfectVape

Company Reviews

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Metrics

2.0

Based on 147 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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PerfectVape 1 star review on 5th October 2022

Jen

PerfectVape 1 star review on 30th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am compelled to write this review, as I recently ordered 11 vapes from this company and am currently enjoying one. The products are all perfect, with no issues, good flavor, and a valid expiration date on all boxes fresh products sealed authentic packaging batteries great no negative feedback at all great vaps. I am perplexed by the numerous negative reviews, as my experience has been overwhelmingly positive. I obtained an excellent price for authentic vapes with no leaks or expired products. While it took 4 to 5 days to process my order, this timeframe was clearly stated by the company. Subsequent shipping took around two weeks, which is reasonable considering the laws and regulations that must be followed, and this was clearly stated, along with other warnings of potential issues. Before making a purchase, customers are aware of the timeframe, so I fail to understand the negative reviews amd complaining solely based on delivery times..... If you are willing to pay triple the price or more for vapes and cannot wait a simple two weeks or so, I suggest visiting a physical store. However, I implore customers to refrain from posting negative reviews solely due to delivery times, as this information was provided upfront.As well to the people who do not test the products look this is done at any vap store you go to this place give ten days at least :) So better then the 24 hours or nothing when you go into the vap store they make you test them better you leave right on the spot not their fault you didn't in all reality so ypu have no reason for the bad review in my opinion anyway.. I am impressed by this company's transparency and honesty. Although any customer service could be improved with the addition of a phone line, email communication is available. I must admit that I was apprehensive after reading the reviews, but I am 100 percent satisfied with my purchase of 11 vapes and thankful I did not solely rely on these negative reviews and must state my positive experience with this company. It is essential to remember that businesses cannot satisfy everyone's expectations. I encourage potential customers to form their own opinions and see the positive reviews as well like mine and take advantage of the significant savings offered for a great product. I will use this company again in the future and would like to express my gratitude for a great product and a great price, and I look forward to being a lifelong customer.”

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Posted 1 week ago

“I'm happy with perfect vape, products are great, prices are great, shipping is 1 to 2 weeks depending on where u live but it's not their fault, the Government is waging war against vape shops because half the cost of cigarettes are Federal taxes and since millions have switched to vaping the Government is losing millions in tax revenue, the Government is trying to drive ppl back to smoking notice how anti vaping commercials have replaced anti smoking ads”

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Posted 1 year ago

“No issues whatsoever!!! I accidentally put my ship to and bill to backwards on my order. One email to customer service and it was corrected. Got exactly what I ordered. Shipping time was acceptable. I ordered on a Friday with a holiday on a Monday and inclement weather all across the country. If not for those two variables, easily would've been 7-10 days on the shipping. Price, best by far of any other online retailer. This was my first purchase and plan on being a repeat customer”

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Posted 1 year ago

“Buyer Beware!!!! If you have any issues at all they will not try and help you at all. Plus shipping is a month not 10 days! Also don’t plan on any refunds for any reason with these crooks!”

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Posted 1 year ago

“Perfect vape online is awesome.I have been buying from them for some time but I have always been very happy with everything I purchased so far the wait time for shipping is not long at all I recommend this to everybody”

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Posted 1 year ago

“I ordered 5 vapes from perfect vapes, I got all 5 never opened & all work great. Shipping didn't take long either ;)”

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Posted 2 years ago

“I've been ordering from Perfect Vape almost a year now and they have the most reasonable prices and fast delivery hands down. I had a few questions about an order last week and Ariana, resolved my concern in a matter of minutes. Not only was she professional, she went beyond and above customer satisfaction. Perfect Vape will always have my business!”

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Posted 4 years ago

“Good company I would recommend this to anybody.”

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Posted 4 years ago

“i have ordered from here sevral times and all of my things have been authentic and amazing and great service so i give it 5 stars”

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Posted 4 years ago

“Customer service thru email was fast and amazing”

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Posted 4 years ago

“Great site with great prices”

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Posted 4 years ago

“I don’t know why there are bad reviews. I placed my order on Wednesday and my order went from processing to shipped within 24 hours. They sent me a tracking number and I received my order a day early on Friday. 2 days from placing the order to delivery. I will definitely order from them again.”

PerfectVape 5 star review on 21st May 2021

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Posted 4 years ago

“This was not the first purchase and everything was very good, very good prices, all my order was sent correctly”

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Posted 4 years ago

“So far so good!Ordered several times.Got exactly what I wanted and received it in 3 days each time.”

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Posted 4 years ago

“Love this company. They reply to any questions or concern I may have. Fast shipping great price. I only had 1 defective item which they credit my account and I have placed I believe 5 order so far. In 2 months or less.”

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Posted 5 years ago

“Haven't been able to get my vapes locally anymore and Perfect Vape definitely saved the day for me. I've been buying from them since May, shipping was understandably delayed in the beginning, but now I get my orders within a week or less. Cant beat the prices either!”

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Posted 5 years ago

“Ordered a lot of different items from them and got exactly what I ordered in 2 business days. Thank you! I”

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Posted 5 years ago

“I love them!”

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Posted 5 years ago

“I first thought this site was a scam because of how low the prices were. Then i saw the yocan evolve plus for $17 so I had to try it. I ordered it and it was here in 3days In prefect condition! I’m very happy with this site. I also received a up to date tracking number that was very useful, since you have to sign for your package.”

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Posted 5 years ago

“I’ve been shopping with Perect Vape for several months now and have time say the company and products are awesome Love their prices & service”

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Posted 5 years ago

PerfectVape is rated 2.0 based on 147 reviews