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Peruvian Connection Reviews

1.9 Rating 75 Reviews
16 %
of reviewers recommend Peruvian Connection
1.9
Based on 75 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Email
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Anonymous
Anonymous  // 01/01/2019
Web says “made in Peru” funny how when I received my $300.00 dress the tag inside says “made in China” Customer service claims the material is made in Peru but sewn in China because they have better sewing machines?
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Posted 1 year ago
I've been buying mostly cotton tops from PC for over 20 years. I'm an online shopper in general and Covid drove me to do it almost exclusively. I really do like PC's unique prints and all cotton tops, but many of the reviews here are accurate: they take quite a while to ship (and I'm in CO, they're in Kansas . . . one state apart), shipping is extremely expensive and returns are also; and just recently, with their new website, you can't even write a review of a purchase or read any reviews!(The new website and changes have occurred since the founder passed away.) If they've eliminated reviews by customers I will be forced to buy almost nothing from them -- it's just too expensive to order, pay shipping, find the item doesn't fit (their sizing info. is fairly inaccurate), then pay return shipping. I don't usually like the items that much! I think they're shooting themselves in the foot and may drive themselves out of business with these policies. The competition is just to strong for these policies these days . . . . Hope they learn something before it's too late. 8/12/23
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Posted 1 year ago
After ordering a dress, I checked on-line to see when it would ship. The site said 6-12 weeks which was longer than I wanted to wait. I could not find a way to cancel the order on-line and sent customer service an email saying the wait time was too long and to cancel the order. They replied I would have the dress in 7-10 business days, which I did. There's obviously some kind of disconnect. After reading other reviews about length of time for delivery I wondered if you only get service by complaining. I was disappointed with the fabric of the dress but am keeping it because after reading other reviews about processing returns I figured a bird in hand is worth something. I will NOT order from them again based on other reviews and my experience.
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Posted 1 year ago
My daughter and I have bought many things from Peruvian connection , but many of my favourites eg vintage wash round neck long t shirts are not offerred anymore, and the fabrics on t shirts have deteriorated. In general quality of fabric and design is not as good as it was. And UK prices are now astronomic( much higher than US) so reluctantly I will not be ordering.
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Posted 1 year ago
Peruvian Connection is rated 1.9 based on 75 reviews