Login
Start Free Trial Are you a business?? Click Here

PetLab Reviews

4.8 Rating 2,680 Reviews
95 %
of reviewers recommend PetLab
4.8
Based on 2,680 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
PetLab 5 star review on 13th May 2025
Diana
PetLab 5 star review on 5th May 2025
Chris Papa
PetLab 5 star review on 5th May 2025
Scott
PetLab 5 star review on 4th May 2025
Maria Novosel
PetLab 5 star review on 30th April 2025
Mel
PetLab 5 star review on 24th April 2025
Erin
PetLab 5 star review on 24th April 2025
Erin
290
Anonymous
Anonymous  // 01/01/2019
Highly recommend. Product does what it says. Having a new puppy meant lots of accidents. I have been using the stain and odour remover on problem areas which has deterred my pup from weeing on that area. Also used the carpet cleaner which freshened the carpets and removed the smell. Great products.
Helpful Report
Posted 7 months ago
We love how well this removes the odour and everything thing smells fresh and clean after using it
Helpful Report
Posted 7 months ago
This stuff works! It got rid of the doggo smell on my couch blankets in 1 wash.
Helpful Report
Posted 7 months ago
Odur and Stain remover enzyme is a amazing product smells great and really works tried so many and this is the only one that actually worked
Helpful Report
Posted 7 months ago
out of all the products i’ve used, i highly recommend petlab
Helpful Report
Posted 7 months ago
First time we bought pet lab odour remover and it worked wonderfully. Thank you.
Helpful Report
Posted 7 months ago
Would highly recommend these products .We have a 13 year old toy poodle who sometimes has accidents on carpet ...I must say I freak out when she started having accidents o the carpet..then I found Pet Lab..I now use the Carpet cleaner and the spray ..it has saved me on the stress no stains or smells left..told my daughters as they have dogs as well. Good on you guys for inventing an Australian product for pet accidents
Helpful Report
Posted 7 months ago
Absolute best product I’ve ever used .. thankyou so so much
Helpful Report
Posted 7 months ago
The enzyme spray has not helped us at all, our dog just still goes back and wee’s in the same area even after cleaning and spraying.
Helpful Report
Posted 7 months ago
Hi Libby, sorry to hear this!! I hope that you were able to get in touch with us so we could further assist you! It is important to note; PetLab isn't a deterrent or repellent—it's a powerful cleaning solution. Our enzyme formula targets and eliminates odours right at the source by breaking down and digesting the uric acid crystals that cause those nasty smells. While removing these odours can help prevent your pet from returning to the same spot, sometimes the problem is behavioural, and a bit more training might be needed particularly if your training a pup.
Posted 4 weeks ago
Get rid of pet smells works really well when your babies have an accident
Helpful Report
Posted 7 months ago
I recently received my delivery of PetLab Eco Laundry Liquid. Makes a big difference to the freshness of my dog bedding. so easy to add to wash for that fresh feeling. Great product
Helpful Report
Posted 7 months ago
Fantastic product, will definitely purchase again.
Helpful Report
Posted 7 months ago
Love all these products particularly the Healthy Habit Disinfectant which I now use universally as my go to cleaning product. Not only does it clean beautifully, smell amazing - its safe for dogs. I also wash my precious Ruggable rugs with the carpet cleaner, does a magnificent job. Best of all the Urine and Stain remover has stopped my male dog from marking in the house. Highly highly recommend these products! ⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 7 months ago
I love knowing this product is safe for my puppy and it smells so good for a cleaning product. Toileting accidents are no drama when the smell just disappears.
Helpful Report
Posted 7 months ago
I have used a number of products, nothing else has worked, i use it for my grandparents and other familys they have done a treat, i would highly recommend this product to anyone
Helpful Report
Posted 7 months ago
Excellent Customer service, very quick delivery, very quick communication and the best products on the market!
Helpful Report
Posted 7 months ago
Grubby Paw Door mat - we bought the largest size in grey as we live on a farm and oir dogs always seem to have dirty paws. It is a really great extra large mat that does double duty as a paw and body dryer plus a rug to sleep on. Very impressed - much better than I thought it would be when I bought it.
Helpful Report
Posted 7 months ago
I was a bit sceptical at first but it really works, the smell is amazing!
Helpful Report
Posted 7 months ago
Amazing products! I’ve poked and tried many urine and disinfectant products and these are by far the best at cleaning EVERYTHING and the smell so good! Also doggies don’t get the sneezing afterwards lol The laundry detergent is so good! Amazing at cleaning everything very happy with products
Helpful Report
Posted 7 months ago
This product has stopped my puppy from going to the toilet in the same spot right by my bedroom door. The smell is fantastic no more pee smell. Thank you so much
Helpful Report
Posted 7 months ago
PetLab is rated 4.8 based on 2,680 reviews